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Walmart Complaints 2757

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9:24 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart TCL 65 inch tv

On November 23 I ordered online a TCL 65"tv. It was to be delivered Saturday November 25. This was the first time I ordered online. It was delivered to the wrong house. I was on the phone holding for about 3 hours. All they wanted was to give a refund. This tv was a black friday item and no longer in stock. Someone got a free TV. I had nothing. I had to work black friday so I had to order online. Will not order again. Very angry customer.

Desired outcome: Deliver tv I bought.

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1:46 am EST

Walmart Fraud with walmart and walmart+ membership

Walmart driver stole half my grocery order. I was told they could refund but not replace. I'm homebound and this was my Thanksgiving dinner. Being epileptic my phone auto recordsed each interaction including agent suggesting I chase after Walmarts criminal driver, without my oxygen? The conversations with Whitney and A precious and their kids, they were home. Were abusive and bullying. I've received no response from emails sent after paying 19.95mo. of course that's now cancelled as they billed a second membership for Now for some reason.vspeaking to someone from Philippines call center who was aggressive and unable to listen condescending and patronizing but factually incorrect according to the bank it's crazy. Please assist and advise! Fraud and discrimination

https://linksharing.samsungcloud.com/ewilIWEtYgX4

https://linksharing.samsungcloud.com/6ZPfUaMLm0s3

https://linksharing.samsungcloud.com/ewilIWEtYgX4

https://linksharing.samsungcloud.com/wI5hlVe9sN1D

Claimed loss: 94$ grocery, 19.95$ membership 64$ hold on account (no known reason) on receipt other phone.Recorded employees:https://linksharing.samsungcloud.com/suloXM0IN5XQ

Desired outcome: Refund, appreciate an apology. Ended up in ER due to nefarious actions and behavior.https://linksharing.samsungcloud.com/u8kHMLWWczqL

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7:11 pm EST
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Walmart extended warranty they want you to buy when you purchase electronics

i bought a lap top back in 2020 with that purchase they asked me if i wanted the extended warranty for another two years i said yes but they dont tell you its only two years of the day you purchase your electronics . it comes with 1 year warranty i buy 2 more years should make it three years of warranty not two so somewhere some one did not pass his education because he does not no math and they wont help anyone so from here on end wall mart can go broke ill never shop there again and im going to the news with this they are stealing from the customers

Claimed loss: purchase was 599.00 for lap top . 90.00 for extended warranty with tax total was 778.57

Desired outcome: nothing was done from wall mart and the manufacture they say warranty is over in 2021 from manufacture and 2022 from wall mart and i bought it on the 8 of dec 2020

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12:02 am EST
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Walmart Customer service and managers

I went for shopping at Walmart with my kids . When we were leaving parking lot my car run over a broken glass pieces and destroy one of my front tires. I called the manger and she took pictures and ask me to keep all receipts on all cost incurred . She said she will forward the case to the right department and I should expect a call. A company call me and said they are responsible for Walmart claims .After asking me if I have receipts he said the cleaning company will call me , no body call . I have been going there 7 times a week for the parts one and half months, they are tossing me up and done .

Desired outcome: Compensation and my the cost incurred

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6:38 pm EST
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Walmart walmart great value frozen kiwi and dragonfruit

Today i bought these frozen fruit items to make a yogurt based fruit health snap with nuts and fruits.

Upon opening these bags a musky old smell was very dominate. Still frozen i tasted and no tasty flavor except freezer smell & taste. Discouraged i took kiwi out of my mixture and dragonfruit blended in with raspberries.

Both bag expiry was in 2025. I concluded both bags were thawed out in error and still put back in stock for selling. These bags had to thaw a long time to cause such a strong musky smell. Is it safe for consumption?

i strongly urge no consumer buy these great value frozen fruits i know i wont. Disappointed a large chain sold a unsafe musky product.

Claimed loss: $10.00 AND HOPE NOT SICK FROM RESULT OF TASTE TEST

Desired outcome: I ABSOLUTELY WANT A REFUND OF $10.00 ONLINE ORDERED NOV 21/23 AND PICKED UP NOV.22/23 AT SHERWOOD PARK, ALBERTA WYE ROAD STORE

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12:20 pm EST
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I work for Walmart in bolton ontario and I have a disability. I was hired when Darko was the store manager and he was a good manager and treated me nice. I worked 2 to 3 shifts a week from Monday to Friday. My shifts were consistent from 9:00 am to 1:00 pm because I need to arrange for special transportation and I am not available to work weekends because I...

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9:12 pm EST
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Order# [protected] Oct. 17, 2023 Acupressure Massage Slipper Reflexology Sandal Shiatsu Massage for Men Women; https://www.walmart.ca/en/ip/Acupressure-Massage-Slipper-Reflexology-Sandal-Shiatsu-Massage-for-Men-Women/PRD5UQ8LFLRPVRB Reference # [protected] Let me start with this. Walmart.ca: 1. There is no way to get answers to questions about...

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10:43 am EST
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Walmart Onn 32 720p HD Roku Smart TV [protected]...

Hello,

I have ordered online the above mentioned TV on 4th October 2023 and I got delivery on 6th October 2023. I want to let you know that my TV screen is not working properly. I need to plug it off several times and plug it again to make it work. Can you please get back to me . I am attaching the receipts here with for your reference.

Regards,

Ansar Rauf

3315 McDowell drive

Mississauga, ON L5M 6R9

[protected]

[protected]@yahoo.com

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10:52 pm EST
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I purchased a SGIN 15’ Laptop computer from Walmart on August 3, 2023. I spent $275.59 plus 59.00 for protection plan insurance, the seller was SGIN OFFICIAL STORE. At the time I assumed that I was purchasing from Walmart. It had a 90 day return which again I thought it was Walmart return policy. I turned the computer on and it disconnected from the...

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9:42 pm EST
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Walmart Store is way too small

I live in Dauphin Manitoba and I think we have the smallest Walmart in Canada. We would like a new big Walmart. Super Walmart would be great. we have been in desperate need for this store for years. This store serves many many communities that that surround Dauphin mb Otherwise people have to drive all the way to Brandon or Yorkton to go shopping which is terrible we don’t have a good selection of anything here and barely any food items. It would be great if we could get a New Store. Thank you so much.

Desired outcome: My desired outcome would be to have a nice new big store with groceries and everything

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8:35 pm EST
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I received a Walmart gift card from a friend as a gift. The value of the card was $350. There were several times I tried to use the card and it was declined. Overall, I had a lot of issues with the card. At one point I had a balance and then it seemed to disappear when I went to use the card. I logged in to check the transactions on the card and they...

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6:18 pm EST
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On November 13th on a Tuesday my husband went to Walmart located. 3075 East Tropicana Las Vegas Nevada 89121. Went to customer service with five cans of diced tomatoes which I remember paying $4 and some change for each can. He did not have a receipt the lady took the five cans and gave him a $9 and some change gift card. I would like to know if I paid $4...

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11:29 pm EST
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I placed an online order and paid using an evoucher I had in my account from a few moths. I received the item as expected but when I tested it I noticed it was lacking in terms of product quality and sturdiness. It was a shopping cart, as I was trying to assemble it , the wheel snapped off and almost broke. I then decided to return it. The amount refunded...

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4:35 am EST
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I am writing to complain about the rude and abusive behavior of one of your employees at the Walmart store located at 901 Unser Blvd SE, Rio Rancho, NM 87124. The employee's name is Daniel and he said he was the store manager. But since then I have discovered he was lying. He yelled at me, threatened me, and made me feel unsafe when I was shopping at your...

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12:04 pm EST
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Walmart Online ordering/delivery

I placed an on-line order for a number of items with instructions that I wanted delivery to my residence. All my items were summarized including a delivery charge of $14.99 which I was prepared to accept due to the number and weight of my items. Subsequent to placing my order I received a separate invoice for a $13.64 item with a $14.99 delivery charge which was originally part of my original order. The next notice advised me my items would be ready for pick-up at a store, not delivered. I tried twice to speak to their on-line customer service and spoke to different reps and was enquiring about this order being to my home or not, I was cut-off twice and sent to the end of the line (3,3 and then 7) I obviously got fed up with that service and gave up. This morning I tried to call the local store with no luck. It would seem to me "customer service" does not exist at Wal-Mart in any form, I will not be shopping there in the future.

Desired outcome: Delivery of my goods, which have been paid for to my residence.

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9:01 pm EST
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I spent on a pickup order today 11/5/2023 at the Walmart in Centralia IL, two items were out of stock but the female I called to ask if she would combine my two orders and pick the bag of apples and box of breath mints, which were the replacement items I ordered for the outdated items refused to do so and wanted me to sit and wait another 3 hours for them...

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7:46 pm EDT
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Walmart Contact lenses

Hello

I'm not happy with my experience at our Canton Texas Walmart which cost me time and money

I turned in a contact prescription to the eye center at Walmart . When I picked up the contacts they said that if there was a problem with the lenses that I would have to go back to my eye doctor . I had blurry vision with the new contracts they made so I made another appointment with my eve doctor . He verified that the contacts that Walmart made were not made correct to the prescription I gave them . The Walmart employment at the vision center told me that the lab was responsible for the mistake . I ask the employee if they check the prescription when the come in to verified its correct she said no . My eye doctor is 65 miles away from me so I has to drive 120 miles round trip on my day off to verified this Please contact me with your response

Thank You

Steve Cook

[protected]

Claimed loss: $ 100

Desired outcome: reimbursed

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5:22 pm EDT
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Dear Store manager, I hope this message finds you well. I am writing to you concerning an issue with a prescription filled at the Walmart Pharmacy in Brooks, Alberta, which has led to my inability to claim benefits for necessary medication. On October 6, I transferred prescriptions from my previous pharmacy in Saskatoon to the Walmart Pharmacy in Brook...

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10:10 am EDT
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I am disgusted that Walmart has replaced the half way decent fabric department with the pre cut fabric aisles they have now. I don’t want to pay for manufacturers to cut and wrap one yard pieces of fabrics that cannot be used for anything other than small crafts. The prices on standard fabrics at your stores have more than doubled. It used to be that...

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12:18 pm EDT
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Walmart Online store

Walmart does NOT actually sell anything online. I ordered a scooter for $267, they charged my card for $267, and five minutes later they canceled the order. They said that the item is available, but it's standard procedure for them to cancel all first orders due to "unusual activity", and that anyone must order anything TWICE. I am not going to hand them over my money a second time. That sounds very sketchy and illogical to me. They also said that they will take 10 business days (which means 15 calendar days) to refund me. This is obviously fraud. Walmart are con artists.

Claimed loss: $267

Desired outcome: $267

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Defective apple gift card was posted on Aug 7, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2024
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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