Walmart

I purchased niacin inositol hexanicotinate in late November, from a Walmart in Inver Grove Heights, MN (store number 5089), and became extremely ill soon after. It is under the Walmart owned Spring Valley brand. Yesterday, I learned that this form of niacin is toxic to the liver and none of the niacin in it is available to the body. I only bought it because it was the only kind of niacin sold at the Walmart I shopped at, and I was tired and wanted to go home. This is a defective product that should not be sold. It does not have the well-studied health promoting effects of niacin nicotinic acid, and yet Spring Valley advertises it as heart healthy. That is a lie. It is toxic and does not have any bioavailable niacin at all. It is damaging to the liver and robs those who buy it for heart, brain, circulatory system benefits etc., and the opportunity to buy the true healing form of niacin, which is nicotinic acid. Not only that, but it is the only form of niacin sold by Walmart, and that is outrageous. Walmart is doing a grave disservice to its customers and is responsible for harming the health of customers. Walmart is also destroying its own reputation by engaging in this kind of behavior. By the way, I tried to return this defective product and was told it was not possible as I had missed the store policy of accepting returns only within 90 days by two days. That is also outrageous. I have had around fifty medical visits since taking this supplement, not suspecting it could cause harm. I was extremely sick, and only started recovering when I stopped using it. Walmart should be selling the safe and healing form of niacin (nicotinic acid) and should not be selling this non-bioavailable and liver destroying formulation.

These is what I purchased: https://www.walmart.com/ip/Spring-Valley-Niacin-Metabolism-Support-Dietary-Supplement-Capsules-500-mg-240-Count/

Please read the following articles for info about Spring Valley products lack of quality and safety.

https://www.livestrong.com/article/334439-facts-on-spring-valley-supplements-and-vitamins/

https://www.cbsnews.com/news/herbal-supplements-targeted-by-new-york-attorney-general/

https://www.consumeraffairs.com/news/gnc-target-walmart-walgreens-selling-bogus-herbal-supplements-ny-charges-020315.html

https://www.inc.com/jason-aten/walmarts-website-is-selling-fake-products-even-worse-its-advertising-them-on-instagram.html

https://outliyr.com/dangerous-fake-supplements-exposed

Recently I visited the Walmart in Marysville, Oh (2/23/2024). I visit this Walmart often because I manage a local hotel. On this occasion, your staff choose to treat me like a criminal.

You force customers to use the self-checkout, then treat us like criminals. Two of your associates stop me, then checked my receipt and checked every single item in my cart. One by one they transferred every item to a separate cart detaining me for 20 minutes. This was the very embarrassing as other customers were able to exit without any checks and I was treated as a criminal. Of course, once completed, they found that all items were listed on my receipt. Your associated were very rude and disappointed when they realized that all items had been paid for. A small apology would have been nice.

Rest assured, I will not be back to this or any other Walmart. As a local businessman in the service industry, I was appalled by the way I was treated.

There are plenty of options available for my local needed.

Goodbye Walmart

So earlier today I put in an online order for a few items. Then I get a message stating that one item on my list was unavailable and they were substituting another item in its place An item I didn't want. So I phoned Walmart and told them this. An item on my original order was being substituted with something I didn't want. In the meantime I'm looking at my purchase history and now they've created yet a second order that I didn't authorize. And to add insult to injury they have now taken two payments our of my bank account even though I never authorized the second one. So now they've withdrawn $82.52 for my original order and now another $65.70 for a second purchase that I didn't authorize. The two purchase orders are [protected] & [protected]. And now I'm told that I'll have to wait 7 to 10 days to have my money refunded. If you can take my money in just a few seconds then you should be able to refund it to me immediately, today. I will never ever use your online service again. Robert Gould. [protected]@hotmail.com. [protected]

I purchased a !0x10 Outsunny Gazebo order#2000110-[protected]

The merchandise showed delayed for the longest and I had to contact the seller concerning the merchandise.

After delivery I assembled the Gazebo in September, in December I had to take it down since it fell apart on top of me.

I contacted Walmart.com in January and received a return authorization valid until Feb7th when I called Fed-EX for a pickup on 2/6/24 I was informed that the authorization was not more valid.

I contacted Walmart. Com again and was assured that I will get a new return slip within 24 hours.

I called again on 2/12/24 and was told I would get a Return authorization.

within 24 to 36 hours

So here we are and I didn't receive a return authorization again

My experience in 2 opportunities I take a product and I'm going to pay and it's another price and it happened to me that they made me go about 3 times to the place where I grabbed the product. When the obligation is theirs to set the prices correctly and solve my problem without having to argue with the manager there . This product $15.46 When you're going to pay they said it's $30

WM blew up the engine of my car! I have an open claim ([protected]). Walmart Claim Services requested a written estimate for the repairs which I sent it within 2 days. It has been two weeks and I haven't heard from them. I have left messages for them EVERY day as they never pick up. But they have not replied! At this point if I don't get proper response, I will get a lawyer and escalate this case.

I have been trying to get this resolved since April. My account got cancelled because of some sort of activity on the account which was never explained to me. I found out couple months ago that my email had been hacked. So somebody was ordering stuff from you and grabbing it from my porch before I got home. then I guess they did something that was against policy and the account was cancelled. I am really frustrated because i cant open a new account. I have tried a new email but I guess since the name and address are the same you think it is the same person. I really really would like to be able to shop online again with you so can someone please please help me open a new account? I dont want to have stuff shipped somewhere else as that is not convenient. I do have an alternate email i can use but so far you wont let me open an account. please help me with this. my email that was hacked is [protected]@hotmail.com I have since changed the password so I am still using the email. i can give you a different one if this one just not going to let me open an account.

This morning, Saturday, 13 January. I went to customer service in Sussex New Brunswick. I was returning an iPad I bought on walmart.ca.

I explained that the iPad was bought online and that It would not connect to the Internet in several different locations. So something mechanical is wrong with the item. She punches the information into the computer database as to what they called Walmart marketplace. She sees my item that I had bought online and the note that comes up, says it’s not available for in store refund after 30 days of purchase . I explained that it was a gift I had purchased for a Christmas present, and I had to wait in order to get the gift in order to take it back to Walmart. So the lady behind the counter calls for the Manager to come up customer service. Meanwhile, the supervisor returns from her break before the manager comes. We explain the details to the supervisor and she’s able to override the system and give me a credit back on my credit card. I’m pleased everything’s going well well, then I could see the faces on these employees behind the counter, kind of an uncomfortable look on their face. Here arrives the manager. so he starts to speak and he’s looking at me he’s looking at them. I start to tell him what happened. And he so rudely looked at me and said, I’m going to speak with them right now is that OK with you? Is that OK? I was taken back by the way he spoke. I didn’t say much as I was surprised. I said, I was just trying to explain. He then replies, I can get it from them! They can explain it! I said I was just trying to. They can he said. So then they explain what’s going on. Then he turns to me with one arm on the counter, and leaning himself on the counter. Showing that he’s superior to me . And states to me, that it clearly states online when I bought it that it that it was only available to be returned within 30 days in store. I said, I’m sorry I did not say that. He looked at me and says yes it did! I again say, no ! it did not. He then says yes you did! I said I’m sorry, but it did not see that, or I would not have purchased the item, knowing I could not return it after that amount of time. He looked me straight in the face and he says yes you did !

Meanwhile, while he’s being ignorant to me, I can see how uncomfortable he is making his staff feel at this point there is two employees and a supervisor behind the counter with him. I state if it can’t be done here I can take it to another Walmart. He says I’m just trying to explain the facts to you. He’s already explained them twice to me. I accept his facts, but still did not see that. I said to him, at this point I feel you are being very rude. He accused me of being rude. again, not something a manager or a store representative should be stating to a client or a person who is actually purchasing items in their store. Then he says I don’t have to refund you. I said I’ll take it to another Walmart. He says another Walmart will be the same thing! With a very high pitch to his voice. He then walked off. The three employees behind the counter, very uncomfortable. As he leaves, I say well, that was a very ignorant man, and he represents your business. So I asked is he always so rude. One lady just looked at me rolling Her eyes scared to answer me. A young man speechless. Another lady says yes he can be very hard sometimes. But we can’t say anything because he’s our boss! Can you imagine how much intimidations man must present in front of his employees? I said I’m sorry for the way that he makes you feel in front of a customer, because no manager should be making his staff feel that uncomfortable when they are dealing with the public. i’m just there for a refund. So I said, I think I’m going to make a complaint because I probably will not come to the store again. Being new to the Town. The lady behind the counter said I wish more people would speak up and complain about him. So, I have discussed this with many different people today, and was hesitant about reaching out as probably nothing will be done to him because he is the manager of the store. However, I would not want to be the employee under that man. As he is very ignorant from the get-go. He should not be in customer service. And who is he to tell me what I saw and what I did? So, I think head office should know that Mr. Cliff. Drew from the Walmart in Sussex New Brunswick. Should be spoken to and his actions should not be so harsh on people or his employees. And he should not be telling the public, the people, who purchased from their store the people that keep it running here in a small town, what they saw, what they clicked on, or what they did, it leaves me with a very bitter taste in my mouth. Your supervisor at this location was wonderful and she and the employees had this under control. He had to put his opinion in because I could tell he was a big feeling man. Again when I left, I apologize to the three employees behind the counter, who were dumbfounded by the way your manager, Mr. Cliff Drew spoke to me. I apologized for his behaviour as I could see how uncomfortable he made them before he even opened his mouth as he was approaching the service counter. I was going to buy several items there today. And I Again, apologize to the staff for not purchasing items there today as it left a very bitter taste in my mouth on how he conducts himself and Walmart Canada. Also, I have been a very professional person, my entire life, with many businesses under my supervision and ownership. And I would not have one of my employees speak to people the way he speaks to people.

Again, very hesitant to write some thing as I am not the type to complain. But this man needs to School and learn some manners.

Thank you for listening to my complaint. I do hope that my Complaint will reach the proper person, and that this manager, Mr. Cliff Drew can learn from his mistakes and treat people better. Thank you again.

Sir/Madam,

Is it Walmart policy to disallow the physical separator between the Customer Items on the Cashier conveyor belt. St# 3055 Op#:007411

When I kept the separator after my items, the Cashier got upset and removed it angrily. When I ask the reason she replied rudely, she does not like it. The same could have said politely. Attached receipt

To Walmart Executives

Years ago, I met Sam Walton. Sam told me his motto was "customer always right and for the customer to be happy and satisfied with Walmart service". This is the image he wanted to project. What happened to that image. Customer Service (CS) no longer cares about the customer. I ordered a Tek Pow Portable Power Station Solar Generator, and it stopped working after one time. The product would not hold a charge no matter different ways of charging would not hold the charge. I called Walmart CS and they said to contact the seller, I contacted the seller and no responses back. I called back Walmart CS and they said they cannot help me or do anything for me. I am a auditor doe vendors and I know the ultimate responsibility does not fall on the seller it falls on the company that put the seller on their website as the company should of did their homework and check out the seller's background, complaints, quality and qualifications as a seller. I trusted Walmart that they checked out this seller as they recommended them on their website.

Placed an order for delivery, was emailed by Wal-Mart that it would be delivered Monday - didn't show up.

Email from Wal-Mart would be delivered Tuesday - didn't show up.

Called customer service who told me to call the local store and gave me the number.

Call the store that does the deliverys and was told that the order didi not have a delivery person assigned but would manually assign one and call me back to verify - no call back and no delivery.

Called and asked if the order could be changed to pick-up at the store closest to me - was told "OK, done". When I checked the order it was changed to pick-up but at another store.

Called back and when questioned, was told that the order could not be picked up at another store.

I asked to reverse it back to delivery and was told that would be done.

Next day, Wednesday - still says "pick-up" at the other store.

Called the delivery people and was told it couldn't be changed to another store nor could it it be put back on delivery.

So now I'm out 3 days of waiting for the delivery and I must rent a car or something to go pick=up an order that could be set up at the store I can walk to.

REALLY GREAT CUSTOMER SERVICE.