Walmart – Curbside pickup ( 1 comment)

01/08/2025
I placed a on-line order with Walmart in Owens Crossing Alabama on the 1/8/2025 to be picked up on the 1/9/2025 between 3:00 and 4:00pm. When my wife got there were people picking up their orders and she got in her spot to pick up and check in and they told her that we did not have a order to pick up. She called me and I looked online, and the order was cancelled. I called the store and there was no manager available to talk to. I called customer service on-line and the girl that tried to help me was good but said she could not do anything. So, I asked for a manager, and he came on (Arham) and told me to bad so sad. He said they had an emergency at the store, so they canceled my order. I told him we were going to have freezing rain and snowstorms, and I needed to have food. He said, “Well you better get your order resubmitted and have someone pick it up”. I told him that this is not acceptable. He said That is all he could do for me. I called the store again and they said sorry and that was all. I want to let everyone no I will not buy anything from Walmart again and will let everyone know that I can.
Jim Ohm