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Walmart Customer Service Phone, Email, Contacts

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Walmart complaints 2742

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1:05 pm EDT
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DO NOT BUY ANYTHING APPLE FROM WALMART AT REDMOND AND IF U DO OPEN THE STUFF BEFORE PAYING FOR IT. MY SISTER WENT TO GET ME AN APPLE WATCH THAT MY HUSBAND SENT HER TO GET ME FOR MOTHERS DAY SINCE HE IS OUT OF TOWN RIGHT NOW WORKING. SHE GOT THE SERIES 8. I OPEN IT AND ITS A SERIES 6 DEMO WATCH! No wonder it wouldn’t charge nor work and looked weird it’s a...

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6:16 pm EDT
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Placed an order for cat food for my elderly cat Alley on March 18, 2023. It was supposed to get to my place on Saturday March 20, 2023. But no show. I was informed to wait 48 hours well did, it never showed. So, it is Monday March 22, 2023. No cat food. So called Walmart. They informed me that they would issue a refund and it would take 10 days. Since being...

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10:13 pm EDT

Walmart Great Value sausage and pepperoini/ Pepperoni pizza snack rolls

the product is good tasting and all. My complaint is why is there not and Air fryer heating instructions on the bags? You have heating instructions for Microwave and oven cooking times and temps but no air fryer but no time and temps for the air fryer? was wondering why because the brand name pizza rolls do. you should let someone know who ever prints the bags for the above product Iam writing about.

Desired outcome: PUT AIR FRYER COOK TIMES AND TEMP ON THE BAG/ I COOK THEM AT 380 TEMP FOR 6 TO 8 MINUTES. USE THE INTERNET LOOK IT UP AND STOP BEING SO LAZY..

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4:33 pm EDT

Walmart Klenix Puffs

My wife put in an order on line with Walmart on 4/30/2023 for spray and wash and puffs Klinex 2 box of three. She got the spray and wash but hasn't gotten the Puffs. She called customer service many times with no avail. She gets emails saying it's delayed and will be out on such and such a date, but never shows. This is totally ridiculous. This is gone much to long and she has gotten no satisfaction from Walmart. Now she want's a refund for the Klinex since she's not getting it. If need be, I will report this to the B.B. and let them handle this.

Order #[protected]

Desired outcome: Want a refund on credit card for the Klinex

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9:56 pm EDT
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Walmart Smart style salon

I took off early from work i was sick. Ii was overcharged for a trim. I was there about noon to 1 at smartstyle to get a hair cut. The length was just pass my shoulders n I saw online 15.50 to 18.95 n the women charged me 25$. N did not asked me if I wanted a receipt. Which I did not get. I paid cash n gave her 28$. I should have researched online. I didn’t want a wash so I didn’t need a blow dry

My hair is very thin n I cut it myself but the back was uneven. She was brown nosing me saying I am giving u a professional haircut. I have no hair I’m 64 years old. It’s very thin. I want a 10$ refund. She is a con artist. On 5/17/23. How many more people did she pocket their money

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7:06 pm EDT
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Walmart Damaged item and disrespectful employees

I ordered a pink stand fan and I was issued a damaged/previously wet fan and instead of someone trying to help me or understand my problem I was just told to return it I was also accused of trying to get a reward or credit from the company by a manager Irvine at your customer service center when I just called for help I am disgusted in the way walmart employees treated me and the way they talked to me when I've done nothing wrong

Desired outcome: A change within the company so it doesn't happen again

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3:37 am EDT
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Brutal security or I don' even know who or what his title was as he was not even wearing a walmart vest nor name tag. I had had stuff from other stores that I was walking around with my wagon. For the most part I have never had an issue until today. My bag of soil wouldn' scan so the workers called some guy (not the manager) to come fix it, instead he...

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4:26 pm EDT

Walmart Moneycard

Fifth time I have reached out here to complain about Walmart Money Card/Green Dot. Nov 17,2022 Walmart/Green Dot stole $116.00 from my SSI/SSA. I immediately called GreenDot and complained about this. They told me that my roommate card had $116.00 overdrawn due to unauthorized charges & needed to investigate it and would here back in 45 days! I only use his card as I was a victim of identity theft/ freud & needed a acct for my depisit only! I told them they cant do that against the law! I kept calling trying to get my $ and always got people who dont speak english & said they couldnhelp! I even wrote letters to Walmart main office, Green Dot office, wrote ssa with my receipts & lady called and toldme they have to give me my money. I tried calling Walmart again, only to get girls who dont speak englush well she was getting frustrated & git her supervisor. Well, she was extremely rude, & informed me it was put back dec17,2022. Well i never was notified nor was my roommate as it was his card & told her I wanted my $ and to mail it. She wouldnt! This has been going on now for months now! This card was in my roommates name & he is responsible for his card! I am 67 on very low fixed income and need that & for food. The high cost of rent, food, my phone, bills & household goods, i barely have enough for food! I have incurred 2 anxiety attacks now & do have to pay for my prescriptions! Looks like I am going to move soon & really need my $$$. Upsets me so how many people scam the elderly now! That is so wrong and sinful! Mothers Day is this wknd. Praying the good lord will have my money! That would make my Mothers Day happy!

Desired outcome: Reimbursed and sent to me.

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1:15 pm EDT
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Walmart Charged twice

On April 27th2023 I was charged twice for a order my order was completed at 1pm around 7pm that day another 113.00 dollars came off my card from Walmart this has happened before I do believe someone is stealing and scamming from this company I have been fighting to get my own money back they try to clean it up with it's a authorization hold it's not a authorization hold Walmart isn't gonna give nobody nothing or delivery a order over 120.00 dollars unless you pay for it I have also went to the courthouse and got paperwork to file a small claims because I read over 20 customers have also had money taken this month the same way it's thrift and I shouldn't have to take time out my busy day to do any of this

Desired outcome: I want my money back

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9:07 pm EDT
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I went in Walmart store Anderson rd Greenville SC to get a copy of photo in my tablet I never tried this before. I ask for assistance to do it the lady said she had to finish set she was on ok well their was another lady other side of counter the cars got right up an week her if she needed help n walked away with her. I am very stunned at that Very I needed...

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4:01 pm EDT
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I bought a set of Federal Couragia tires last February from Walmart.Com and my local Walmart installed them once they arrived there. I went in for an oil change on Sunday 4/30/23 and a few hours after leaving my car started making a odd noise. I went back Monday 5/1/23 to see if it was a tire issue and they told me the tread was under 2 so they could not...

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3:53 pm EDT
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Walmart Prescription refill

I have been trying to get my prescription for 2 weeks ,at cleveland,ok. walmart

the tell it will be ready on certin day, never got it, talked to them again, they said

i would get it on certin day ,never got it ,Iam tired of being lied to, see if you can make contact with them and find out why, listen to the close , they will tell you what they won,t you to hear.

Desired outcome: just get me my prescription

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2:50 pm EDT
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Walmart Food delivery.

Ordered food delivery :4/22/23 from Burbank, ca super center. I never received the order! I called Customer service 4 times, attempted to call the store twice, there was no answer after several rings on both calls. Customer service told me, 3rd call, the order could be delivered the next morning by 10 so. By 11, I cancelled. No communication ever from the store. Just told there was delay. Then, after I cancelled, I received an email message: your pick up order is ready. Really? They even put the night it originally should have been delivered. UNEXCEPTABLE! Obviously Walmart is so big you don’t care about your paying customers/ members.

Desired outcome: Apology for wasting my time. I was encouraged by the first CS agent to cancel and reorder…why would I waste my time and effort if ya’ll don’t deliver it?

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5:24 pm EDT
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Walmart American Indian

Walmart and other markets are violating the US Constitution. Article 1 Section 2 Clause 3 clearly says Indians not taxed. Each store in America tax the Indians or people who the US called Black in 1971. This fraud was created under the Doctrine of Discovery which is no longer relevant. Now it is time the stores honor the US Constitution or stay in court. The American Indians are the oldest people here and are the owners of this land. We are the Kings and the Queens of this land and you shall honor us or leave.

Desired outcome: Stop taxing us and paying the US to use our land. All land belongs to the American Indians.

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TheldrakisCS
TheldrakisCS
, US
May 05, 2023 8:04 am EDT
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I just looked this up OP. looks like your out of luck here. from what the bureuo of indian affiars says on their website [quoted for accuracy] "Yes. They pay the same taxes as other citizens with the following exceptions: Federal income taxes are not levied on income from trust lands held for them by the U.S. State income taxes are not paid on income earned on a federal Indian reservation."

this means you DO pay sales tax but not income taxes. if you would like to check my research go to https://www.bia.gov/frequently-asked-questions#:~:text=Natives%20pay%20taxes%3F-,Yes.,on%20a%20federal%20Indian%20reservation.

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1:37 pm EDT
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Walmart Absolutely no help customer support

Walmart.ca uses robot for no help customer support

Nearly all email responses I received from this totally shameful Walmart.ca were the following copy & paste template, most by this "Paul" who seems to be nothing more than a total incompetent & uncaring lier representing this even more incompetent Walmart.ca

YOU PEOPLE ARE SO TOTALLY INCOMPETENT & JUST KEEP REPEATING SAME COPY & PASTE RESPONSES & LIED ABOUT FURTHER ACTION OVER & OVER AGAIN FOR OVER SIX WEEKS!

TOTAL SHAME ON WALMART.CA PAID HUMAN ROBOTS CAPABLE ONLY COPYING & PASTING REPEATEDLY

"Hello xx,

Thank you for reaching out to us at Walmart.ca. We hope you are safe and healthy.

We would like to inform that we have received your email and reviewed the concern which regards to the promo code issues.

We sincerely apologize for any inconvenience this might have caused. We will surely look into this and help you.

In response to the email, we would like to inform you that, this is not the level of service. We strive at walmart.ca. Therefore, please be informed that, the case has been escalated further to our office of president team for further investigation.

Rest assured the team will provide you an update at the earliest possible.

Therefore, we kindly request you to wait for an update, as your persistence and understanding will be tremendously appreciated.

If you have any additional concerns, you can simply reply to this email. Please take note of your reference #xxxxxx-xxxxxx for any future communications.

We value your feedback, and you will receive a short survey following this email asking how we did.

Thank you for being a Walmart customer. Have a great day ahead :)

Thank you,

Paul

Walmart Canada Customer Care"

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11:54 am EDT

Walmart Membership for grocery delivery

I have been trying to order groceries for my family of 6 since Sunday around noon and every time we place our order the entire order gets cancelled immediately. It is a large order almost $ 250 so we have almost $ 2,000 now tied up between our two cards. Mind you we pay $ 100 for our membership each year and right now we are extremely upset. We order from this same account using the same card every week and have never had this problem. I have wasted probably ten hours of my week dealing with this and still have no groceries. I have also talked with four different employees who have told me that it is a mistake on Walmart's end and to give it a few hours and try to order again and they promise that it will go through then. I have asked to speak with a supervisor and was told that they are busy helping other customers and I feel like this is a huge problem because literally thousands of dollars are now being tied up due to us being told to try again just for the entire order to be cancelled again. The account is under my husband's name William Sellers and I would love and hope that somewhere in this big corporate store there is maybe on employee that will see this and be able to address this issue for us finally please. Thank you!

Desired outcome: I would like a response from upper management please and I would like our grocery order to be delivered and all of our money that is tied up to be returned please.

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5:43 pm EDT
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5pm April 24th I walk into a very busy Walmart. all I need is to add money to my prepaid Walmart account for ATT... I ask 3 different associates and they tell me to go to the customer service desk. I am greeted by Walmart associate Patti. she says she does not know how to do the prepaid AT&t card. but instead of finding somebody who does know how to do it...

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7:01 pm EDT

Walmart Walmart+

So, Walmart+ is messing the Spark driver's over. Customers pay 12.95 a month for free delivery, and whatever else, but then that means the Spark driver still has to deliver the products to the consumer for what, 4$ a run. Then, on top of that, they are unable to give a tip to the Spark driver because the option isn't available . Your Spark drivers aren't gonna want to deliver groceries for 4$ and no tip. With the price of fuel and everything else going up. Wow.

Desired outcome: Pay your drivers more. They are not Wal-Mart employees. They don't get 15$ an hour.

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6:06 pm EDT

Walmart Motorized carts

I take my sister shopping every Saturday, she has multiple health problems which requires her to use the motorized carts. The Walmart I shop has MAYBE 4 working carts there are broken down carts at each entrance. Most of the time they are not charged, if you can even find one. You know there are ALOT of handicap people who shop the store and could be the only day someone is available to take them on errands, these people deserve to get out of the house once in awhile too, I really believe that Walmart can afford to have a few more carts available and in working order. If we happen to go to other groceries stores they always seem to have plenty, check out cub or target. You are losing business by not providing a safe place to shop for the handicap.

This Walmart happens to be in Maple Grove!

Desired outcome: Get more motorized carts!

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mark henderson
Lafayette, US
May 07, 2023 9:30 pm EDT

Also, where are they going to store all these extra carts? IT is not about money, but about space. I have not seen any store, Walmart or Target with more than 3 motorized carts.

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mark henderson
Lafayette, US
May 07, 2023 9:29 pm EDT

Be glad they have four working carts. Most stores have less than that

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mark henderson
Lafayette, US
May 07, 2023 9:29 pm EDT

Well, be glad that they have four working carts. Most Walmarts do not have four carts let alone four working carts. Depending on the size and location they may have two or three. Do you want more motorized carts? Where are they going to put them? They are not going to lose business since the majority of their customers are able-bodied. I have not seen more than 2 or three motorized carts at Target or any other store either. Some stores do not even provide them.

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3:53 am EDT
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On Wednesday, 4/19/2023 at 20:10. I spent 101.00 dollars at your store 2911 53rd Ave East Braden River, FL. 34203. TC F581F3664372206AB, terminal [protected]. It was a self-checkout. I rang one item in twice. ON 4/19/2023 AT 20:10 I went thru self-checkout and rang in item in twice I waited for assistance as 4 employees were busy talking and giggling. One of...

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Standard Setup & Security for a computer was posted on Apr 25, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8323 reviews. Walmart has resolved 755 complaints.
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  1. Walmart contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 16 16 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 18 18 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
Walmart Category
Walmart is related to the Retail Stores category.

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