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LabCorp / Laboratory Corporation of America Holdings Customer Service

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Laboratory Corporation of America Holdings

1250 Chapel Hill Rd.
Burlington
South Carolina
United States - 27215

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LabCorp / Laboratory Corporation of America Holdings Complaints & Reviews

LabCorp / Laboratory Corporation of America Holdings / complaint about a employee who has no knowledge of how to act in a professional setting or practice basic safety procedures on patients

Mo
Sep 03, 2019

A woman phlebotomist at this location shows no medical professionalism. I have witnessed her argue repeatedly with co workers in front of patients. The people she argues with try to defuse the situation reminding her this is a work setting and she refuses to listen and continues to argue...

LabCorp / Laboratory Corporation of America Holdings / blood draw

Jj
Aug 19, 2019

LabCorp / Laboratory Corporation of America HoldingsThe medical technician improperly stuck me with a needle three (3) times in three (3) different locations and had trouble hitting well pronounced veins each time. She moved the needle around roughly and widely while under the skin unable to hit the vein. Eventually at the third site with...

LabCorp / Laboratory Corporation of America Holdings / billing

Ji
Aug 08, 2019

My husband Jimmy Overton received a bill for $23.97 in March of this year. In April of this year (2019), I personally paid the bill electronnically. The payment was received and shown paid with Wells Fargo. A few months later, we get a letter from collections stating we we past due on thi...

LabCorp / Laboratory Corporation of America Holdings / billing and threats of collection due to improper submission of patient's health ins.

Va
Aug 05, 2019

I was sent by my doctor to Labcorp for some ordered test he wanted. Upon my visit I presented both active health insurance cards, Medicare and TriCare for Life. This company has harrassed me about this bill by asking for doctor's diagnosis, my private and personal health care info. I gave...

LabCorp / Laboratory Corporation of America Holdings / service

It
Jul 31, 2019

LabCorp / Laboratory Corporation of America HoldingsGood afternoon I'm writing this complaint in reference to the African American young lady who worked at the front desk window. I came in this morning with my son to get some urine samples and blood drawn and she was very rude and basically told me I had to write my own name on urine...

Lab Corps / regarding their rude staff!

La
Jul 17, 2019

Today I went for my Lab work. As soon as I entered it seemed like I entered in a Bar because I heard the staff was singing songs similar like Opera concert singing, atmosphere very unprofessional. When she saw me, she asked did you checked-in on that machine, I said "No" I don't know how...

LabCorp / Laboratory Corporation of America Holdings / blood work

Re
Jul 13, 2019

LabCorp / Laboratory Corporation of America HoldingsHello I need someone from labcorp preferably a manager to contact me ASAP. I visited the location at 4401 s orange ave Orlando, Florida Monday 8th, 2019. My doctor sent me there for blood work. First of I was told they take my insurance when I got there they didn't and I have to pay out of...

LabCorp / Laboratory Corporation of America Holdings / drug testing urine sample

Ki
Apr 03, 2019

I went into Lab Corp for pre-drug testing. The staff was rude upon giving instructions, I went to the wrong window and one of the ladies yelled at me to go to a different window while pointing and when the testing was complete the staff member Burks slapped me in my chest with my paper...

LabCorp / Laboratory Corporation of America Holdings / racism

Lo
Mar 27, 2019

I waited for 2.5 hours to get my routine blood work done. Jenelle at the front desk was extremely rude and disrespectful with not only myself, but with everyone is the office. She kept telling people to sit down and wait anytime they came up to ask her a question. After 1.5, she called me...

LabCorp / Laboratory Corporation of America Holdings / poor customer service

Sy
Mar 13, 2019

I am 30 weeks pregnant, and needed to go in for the 3 hour Glucose test. I schedule the appointment a week in advanced, for 1 pm. I showed up at 12:30 because I was 1. nervous, and 2. knew I would probably have to fill out some type of paperwork. Fasted from 9 pm onward. I was greeted by a...

LabCorp / gene testing for cancer

Ed
Mar 01, 2019

My wife was diagnosed with breast cancer and was ordered a gene test by her doctor on 2/12/2019. On 2/13/2019 early in the morning she went to the labcorp on gause blvd, slidell, la and drew the blood. It is now 3/1/2019 and the test results can not be found. After her phone call to...

LabCorp / Laboratory Corporation of America Holdings / customer service, professionalism, discriminatory, rude, and standard of care

De
Jan 25, 2019

This LabCorp is located on S. State Street in Dover, DE 19901 First incidence was arrival at 3:15 p.m. Jan 17, 2019 according to website office hours are until 5 p.m. Upon arrival no one was at the desk... My 22 year old recent C.N.A. graduate and State Licensed daughter was there for...

LabCorp / Laboratory Corporation of America Holdings / lab tests

La
Jan 02, 2019

I brought a lab order to LabCorp and they did not inform me that most of the tests would not be covered by my insurer, Medicare. So I signed no waiver, or if I had been informed, would surely have declined any that were not covered. Then I called to obtain the results and was told there wa...

LabCorp / Laboratory Corporation of America Holdings / labcorp automated sign-in system

To
Dec 29, 2018

LabCorp / Laboratory Corporation of America HoldingsAfter creating an appointment for lab work, my text confirmation from LabCorp offered automated sign-in service. Once I arrived at the office, I signed in via LabCorps' online service. After waiting for 30 minutes, I was told by office staff that system wasn't being used by LabCorp yet...

LabCorp / Laboratory Corporation of America Holdings / bills

Te
Dec 27, 2018

Dallas, Tex- Are all doctors used to do all of his own in-house laboratory work. The cost was covered under our deductible. Then he switched over to LabCorp of America. Once he did that we started getting secondary bills directly from LabCorp. These bills ranged anywhere from $175 up to...

LabCorp / Laboratory Corporation of America Holdings / lab billing services.

Jo
Dec 11, 2018

My Doctor ordered testing on me for Gluten Sensitivity. I never ordered the tests. I have excellent medical insurance. My insurance would not pay the claims. This company never once told me that these tests would cost 761.00 or had me sign an ABN saying these services may not be covered...

LabCorp / Laboratory Corporation of America Holdings / services provides at labcorp newbury park, california, nurse sandra

Am
Dec 04, 2018

My lab order has been messed up twice at the LabCorp Newbury Park center by Sandra. I have a pickline in my arm and my home heath nurse draws the blood and submits it at the Newbury park, Ca center which is a 10 mins drive. In spite of he order being in the system (Dr Elbalki blood draw...

LabCorp / Laboratory Corporation of America Holdings / employee 4350 e ray rd ste 125. phoenix, az 85044

Al
Nov 01, 2018

The man "Tam" at the front desk was very rude. He snatched a map and address out of my hand. Tam accused me of wasting his time because i asked politely how long had the system been down. I had to go over to the other side of town to do a UA and Tam was very insensitive about the...

LabCorp / Laboratory Corporation of America Holdings / restroom facilities and general lack of respect towards clients

Di
Oct 23, 2018

On Oct 22, 2018 my Mother was at LabCorp - 929 N Spring Garden DeLand. it was necessary to provide a urine sample. She is disabled and very weak, she was not able to stand from the toilet, due to the height and no grab bars! This restroom does not have the proper height handicapped toilet...

LabCorp / Laboratory Corporation of America Holdings / service with improper medical code

Ge
Oct 17, 2018

I have sent Labcorp numerous times asking them to correct their code. My primary doctor (Country Doctor Clinic) initially used the incorrect code and later changed it after I wrote a letter to them. Later I sent a copy of the new invoice from my primary clinic to Labcorp and asked Labcorp...

LabCorp / Laboratory Corporation of America Holdings / not providing the results of my tests to my doctor

Up
Oct 11, 2018

Birmingham Lab Corp refuses to send the results of my blood tests to my specialist. They will send to my primary when my primary orders a test, but when my specialist orders the test, they make me come to the office where I had the tests done and pick up the results to take to my doctor...

LabCorp / Laboratory Corporation of America Holdings / service @ 1541 florida ave. suite102, modesto, ca

Da
Oct 06, 2018

My wife and I went to the above site for blood work. 10/5/18 @ 10:30. No (0) patient was there. Christy(Lab Tech?)sat in front desk, murmured something to us. I asked her to repeat . She raised her voice almost to yelling"I just told you". I tried to register with machine, did not work...

LabCorp / Laboratory Corporation of America Holdings / 12th ave, pensacola lap draw

Ma
Sep 27, 2018

It's ridiculous to have 2 wait for the front desk person to take over 25 minutes after receiving my paperwork to put it in for my blood work to be drawn. Another type of system needs 2 happen so that when she needs 2 enter whatever she needs to enter can be done in a timely matter without...

LabCorp / Laboratory Corporation of America Holdings / unethical behavior

Do
Sep 25, 2018

I had an appointment at 8:15 this morning 9/25/2018 as I arrived on counter this a clip board were people sign in. I sign in my name and I marked that i had an appointment then i sat down then the lady at the counter called me asked for my INS info. And tolled me to have a sit after 15...

LabCorp / Laboratory Corporation of America Holdings / drug test/staff services

Je
Sep 22, 2018

I was provided with misinformation regarding a drug test that I personally paid For. I drove 15 miles to get to the office, Wasted an hour and a 1/2 of my Saturday and lost $50 because Of the employee, Quentin Clemmons, at the N. Elm street Greensboro, NC location. My test had to be...

LabCorp / Laboratory Corporation of America Holdings / blood work

Dh
Sep 22, 2018

My appt date was 9/22/18 at 10:15am. Upon my arrival at 10:05am I noticed a moble checking in station. Since I've never been to that particular LabCorp 47 Kent rd in Howell Nj or any labcorp in years. I wasn't aware of how to use their new checking system. So I was confused and asked if I...

LabCorp / Laboratory Corporation of America Holdings / labcorp on 1724 amherst street winchester va

Su
Sep 15, 2018

Friday, September 14 was my second visit to this Lab Corp location. My first visit was not a pleasant one, however, this visit on Friday, Sept 14 was terrible!!! I am on my lunch hour and walked in to the Lab Corp. There was no one at the reception desk. There was a lady struggling to...

LabCorp / results

Jc
Sep 08, 2018

I was originally tested last December and I was found to have Factor V Leiden Mutation (which can cause excessive clotting); however, a few weeks ago I checked the same test results and the Factor V information is missing. I have contacted them four times now and never get an answer. They...

LabCorp / Laboratory Corporation of America Holdings / blood drawn.

Ja
Sep 01, 2018

I came in for my blood to be drawn today. I was first seen by a woman in green scrubs with orange hair who looked older maybe in her 50s-60s. She began the process of drawing my blood with one glove on. I didn't want to ask her why she wasn't wearing gloves on both hands since she wa...

LabCorp / Laboratory Corporation of America Holdings / treatment of patients

Ap
Aug 30, 2018

I was seen as a patient at the location 506 Graham Dr, Suite 260, Tomball, TX 77375 I was treated with extreme disrespect and rudeness by the staff. I observed a fellow patient getting the same treatment. I am also a nurse practitioner that works in the same building and get frequent complaints from...

LabCorp / Laboratory Corporation of America Holdings / phlebotomist

Pa
Aug 29, 2018

LabCorp / Laboratory Corporation of America HoldingsI had blood work completed at the Ogletown-Stanton Rd. Newark DE site on August 20 2018. I have come to this location for many years...no issues. First the tech was late to work and appeared to be mad with the world... no hello good morning nothing. She preceded and drew blood from my...

LabCorp / Laboratory Corporation of America Holdings / pre employment drug screening

Ts
Aug 28, 2018

8/14/2018 specimen # [protected] I arrived at the labcorp in question on this day a little after 12:30pm. I went to the window. The lady there instructed me to go back to door to look at times that drug screens were done. I went back up to window and apologized. There was only 1 other couple in...

LabCorp / Laboratory Corporation of America Holdings / technician

Ap
Aug 23, 2018

Today, I visited the LabCorp in Woodstock, GA. I had a terrible experience. To start off with the wait was extremely slow and then once I was finally sent back to have my blood drawn the technician was extremely rude and unprofessional!! I was there with my baby and this employee had the...

LabCorp / Laboratory Corporation of America Holdings / laboratory requisition

Ic
Aug 18, 2018

I visited Labcorp in Liverpool, NY. My physician submitted an electronic requisition and the phlebotomist pulled up and read the incorrect requisition. Subsequently she collected blood but the blood was incorrectly analyzed as the incorrect requisition was read. This incompetence could...

LabCorp / Laboratory Corporation of America Holdings / routine blood work-up at oviedo, florida labcorp clinic on 7-6-18

Br
Aug 08, 2018

LabCorp / Laboratory Corporation of America HoldingsI had blood drawn for my family doctor's review at the Oviedo, Florida Clinic at approx. 8AM on Aug 6th. The technician was hostile to me from the beginning. I requested the blood be drawn from my right arm, and was told that it didn't make any difference as it was only a needle. I...

LabCorp / Laboratory Corporation of America Holdings / office visit

Mg
Aug 06, 2018

The place is small, attention is mediocre at best, servicing is extremely and frustratingly slow. A new digital "check in" system was intalled using a tablet device, which are slow and often do mot work altogether. Because of the size of the waiting area and the amount of people awaiting to...

LabCorp / Laboratory Corporation of America Holdings / lab visit to fanwood new jersey site.

Ja
Aug 05, 2018

I have been having my lab work done at LabCorp, Fanwood, N.J. office for many years. On Saturday, 4 August, I brought my script to the office and was told to sign in at one of 3 kiosk's. There was no information or assistance for my first time use of this procedure over past practices. The...

LabCorp / Laboratory Corporation of America Holdings / employee name alexandria!

Lu
Aug 01, 2018

Since myself, husband, and my 19month babygirl came inside a minute before they closed. The front desk attended us rightfully, until this lady name Alexandria! Gave my family an unwelcome environment and I went in along to expect the worst first time experience ever! She treated me rough...

LabCorp / Laboratory Corporation of America Holdings / fairfax labcorp

An
Aug 01, 2018

Fairfax branch has the worst service ever and whomever the older African American lady is at the desk is so rude she should be fired! I had to walk out! I signed in and then two other people came in and signed in after me. The two people got seen before me so I went up to the front desk to...

LabCorp / Laboratory Corporation of America Holdings / wait time

Pa
Jul 18, 2018

I waited 25 minutes after my appointment to get blood work done. People who came in after me and did not have appointments were called before me. The workers were rude and snotty. I registered on line yet still had to show my insurance card and wait 45 minutes. Why have an appointment if...