Menu
Write a review
File a complaint
CB Medical Services and Facilities LabCorp If I could give negative 5 stars for the Banning Road Dover DE location
LabCorp

LabCorp review: If I could give negative 5 stars for the Banning Road Dover DE location

P
Author of the review
10:32 am EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Front desk customer care was absolutely anything but caring. We don't need to be friends or chatty Cathys but a little kindness goes a long way in making the experience easier and less stressful. I watched her, patient after patient and her attitude never changed. When one patient came up and asked her what name she had just called and he repeated his, she stated, "What can I do for you, sir?" As a patient getting bloodwork I can honestly say I don't WANT to be there, but it is a necessity. As an employee, if you don't want to be there, move on! Don't make your bad attitude/bad day the patient's bad experience. Honestly, this location and this particular person needs to do better.

Recommendation: If you can choose another LabCorp location, I highly recommend you do so.

0 comments
Add a comment

More LabCorp reviews & complaints

LabCorp - Rude 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - Fraudulent billing 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - Credit card charge required for guaranteed services 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - Billing/insurance 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - bad experience
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all LabCorp reviews and complaints