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1.6 63 Complaints
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Vitals Complaints 63

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3:26 pm EDT
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Vitals Vitals.com Review: Cluttered with Ads and Useless Reviews, Feels Like a Scam

I gotta say, I was pretty disappointed with my experience on Vitals.com. I wanted to leave a review, but the page was just so cluttered with ads and messages that I couldn't even find a spot to type in my input. It's like they care more about making money than actually helping people and patients. Honestly, it feels like a bit of a scam.

I mean, don't get me wrong, I think the idea behind Vitals is great. It's supposed to be a place where you can find information about doctors and healthcare providers, and leave reviews to help others make informed decisions. But the execution is just...not great.

For one thing, the site is just way too busy. There are ads everywhere, and pop-ups constantly asking you to sign up for their newsletter or download their app. It's overwhelming, and makes it hard to actually find the information you're looking for.

And even when you do manage to navigate through all the clutter, the reviews themselves are often pretty useless. There are a lot of short, vague comments like "great doctor!" or "would recommend," which don't really tell you anything useful. And then there are the longer reviews that seem like they were written by the doctors themselves, with glowing praise and no real criticism.

Overall, I think Vitals has a lot of potential, but they really need to clean up their act if they want to be taken seriously as a healthcare resource. Until then, I'll be looking elsewhere for my doctor reviews.

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1:53 pm EDT
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Vitals Vitals Review: Easy to Use for Finding Doctors, But Beware of Other Services

So, I was looking for a website to find a new doctor and came across Vitals. At first, I was a bit skeptical because I had never heard of it before, but I decided to give it a try. I was pleasantly surprised by how easy it was to use. I simply entered my location and the type of doctor I was looking for, and Vitals provided me with a list of options.

I was able to read reviews from other patients, which helped me make an informed decision. I ended up finding a great doctor who has been helping me with my health issues. I also appreciate that Vitals provides information about the doctor's education and experience, which gave me even more confidence in my choice.

However, I did have one negative experience with Vitals. I ordered an expedited birth certificate through their website and paid $48.50 for it. Unfortunately, the certificate was sent to the wrong person, at the wrong address, in the wrong state. This was a major concern for me because my personal and current information was included on the certificate. I was worried about my safety and my credit information.

I reached out to Vitals customer service and they were able to resolve the issue quickly. They apologized for the mistake and refunded my money. While I appreciate their quick response, I do wish that the mistake had not happened in the first place.

Overall, I would recommend Vitals to anyone looking for a new doctor. The website is easy to use and provides helpful information. However, I would caution against using their services for anything other than finding a doctor, as my experience with the birth certificate was less than ideal.

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12:39 pm EDT
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Vitals Buyer Beware: My Experience Ordering from Vitals.com

when ordering from Vitals.com!

So, I bought these pills from Vitals.com, you know, the Psylium Hiusk capsules. I got six bottles of them, each with 60 capsules that are 500mg each. I already got two bottles before, so I thought I'd just get more from the same place. But when I got my order, it only had two bottles in it, and it cost me $23.90! That's a lot more than what you can get them for somewhere else. So, just be careful if you're gonna order from Vitals.com, okay?

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Is Vitals Legit?

Vitals earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vitals to be a trustworthy company. Although there's a 14% resolution rate for customer complaints, which deserves attention, Vitals is known for their high standards and safety. If you're thinking about dealing with Vitals, it's wise to check how they handle complaints.

We found clear and detailed contact information for Vitals. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Vitals's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Vitals.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vitals.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a vitals.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Vitals as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Vitals and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Vitals has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 63 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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Vitals Vitals: A Money Scam for Healthcare Providers and Patients

Vitals is a website that claims to help patients find the right healthcare provider for their needs. However, my experience with this site has been less than satisfactory. In fact, I would go so far as to say that Vitals is a money scam that only supports bad reviews in order to get you to buy something from them.

Recently, one of my patients tried to leave a positive review for me on Vitals. However, he was unable to do so because the site kept coming up with "nice" computer errors. I know that this is not a coincidence. Vitals is clearly trying to prevent positive reviews from being posted in order to make it seem like their paid advertising is more effective than it actually is.

I would advise anyone looking for a healthcare provider to avoid Vitals and Yelp. These sites are major money scammers that are only interested in making a profit at the expense of patients and healthcare providers alike. Instead, I would recommend doing your own research and finding a provider through word of mouth or other trusted sources.

In conclusion, Vitals is a website that cannot be trusted. Their business practices are shady and they are clearly more interested in making money than helping patients find the right healthcare provider. If you want to ensure that you receive quality care, it is best to look elsewhere.

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Vitals Vitals.com Review: Shady Business, Slanderous Comments, and Terrible Customer Service

So, I was checking out Vitals (vitals.com) and let me tell you, these guys are the worst. They straight up posted my home address and won't even take it down! Like, what kind of shady business is that? And to make matters worse, they let anyone and everyone leave reviews, even if they've never even been to the doctor. So you end up with all these slanderous comments that are totally untrue. And don't even get me started on their customer service. They never respond to feedback or concerns, and they don't even bother enforcing their own terms of service. It's like they don't even care about their users. Honestly, these guys deserve a one-way ticket to hell. Stay far, far away from Vitals if you value your privacy and sanity.

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Vitals Vitals Review: Untrustworthy Platform with Fake Reviews and Biased Ratings

Vitals is a website that is supposed to help people find doctors and healthcare providers. However, I have found that it is not a trustworthy platform. Many of the reviews on Vitals seem to be fake, written by the doctors themselves or their friends and family. This is a big problem because it means that people are not getting accurate information about the quality of care they can expect from a particular provider.

I have seen many businesses on other review platforms that have bad reviews, but when I look them up on Vitals, they suddenly have hundreds of five-star reviews. This is very suspicious and suggests that these doctors are buying fake reviews to make themselves look better. This is not only unethical, but it is also illegal.

Consumers deserve to have access to honest and accurate information about healthcare providers. They should be able to trust that the reviews they read are written by real patients who have had real experiences with these providers. Unfortunately, Vitals seems to be more interested in making money than in providing a valuable service to consumers.

Overall, I would not recommend using Vitals to find a doctor or healthcare provider. There are many other review platforms out there that are more trustworthy and reliable. If you want to find a good doctor, I would suggest asking friends and family for recommendations, or doing your own research online. Just be careful to read reviews from multiple sources and to look for patterns in the feedback you receive.

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Vitals Vitals Censors Negative Reviews: My Frustrating Experience with Their Review System

I recently tried to leave a review on Vitals about a doctor who I believe was only interested in making money and not actually helping me. However, when I tried to post my 1-star review, I received an error message. I tried again later, but the same thing happened. It seems like Vitals doesn't want negative reviews to be posted. This is very frustrating because I wanted to warn others about this doctor's unethical behavior.

I don't trust any of the reviews on Vitals now because of this experience. It's clear that they only want positive reviews to be posted, which is not helpful for people who are trying to find a good doctor. I think it's important for people to be able to share their honest opinions about doctors so that others can make informed decisions about their healthcare.

Overall, I'm very disappointed with Vitals and their review system. It's not fair that they are censoring negative reviews and only allowing positive ones to be posted. I hope that they will change their policies and allow all reviews to be posted, regardless of whether they are positive or negative. Until then, I won't be using Vitals to find doctors and I encourage others to be cautious when using their site.

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Vitals Unprofessional and Frustrating: Vitals Won't Remove My Phone Number from Doctor Listing

This company, Vitals, has been listing my phone number for a doctor on their site for the last 6 months and they just won't take it off. I've been trying to get them to fix it for a while now, but they just keep ignoring me. It's really frustrating because people keep calling me trying to make an appointment with this doctor, but I'm not even affiliated with them. I've contacted Vitals at least 15 times, but they just won't listen. It's really unprofessional and it's causing a lot of confusion for both me and the people trying to make appointments. I hope they can fix this soon because it's really becoming a hassle.

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Vitals False Doctor Listings on Vitals.com: Unreliable and Untrustworthy

of themselves for falsely labeling people as doctors without any verification. I would not trust any information on this site and would advise others to do the same.

Vitals.com is a website that says they collect data from State Medical Boards and only list licensed professionals. But let me tell you, they got it all wrong with me. They have me listed as a doctor, but I have never even been close to being a physician. I have tried to contact them to get my name removed, but they have not even given me the time of day. It's like they don't care about the false information they are spreading.

I don't know what kind of operation they are running over there, but it's definitely not a legitimate one. They are labeling people as doctors without any verification, which is just plain wrong. I wouldn't trust any information on this site, and I would advise others to do the same. It's a shame that they are spreading such nonsense and not taking responsibility for their actions.

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Vitals Navigating Vitals: A Review of Finding a Doctor Online

So, I decided to give Vitals a try and see if I could find a good doctor. I was a bit skeptical at first, but I was pleasantly surprised by the number of doctors listed on the website. I was able to find a doctor who specialized in the type of care I needed and was able to schedule an appointment quickly.

However, I did notice that some of the reviews seemed a bit too positive and some negative reviews were missing. I did some research and found out that doctors can pay to have negative reviews removed and even write their own positive reviews. This was a bit concerning to me, as I wanted to make sure I was getting honest feedback about the doctors I was considering.

Despite this, I decided to go ahead with my appointment and was happy with the care I received. The doctor was knowledgeable and took the time to answer all of my questions. I did leave a review on Vitals, but I'm not sure if it will stay up or be deleted like others have experienced.

Overall, I think Vitals is a good resource for finding doctors, but it's important to take the reviews with a grain of salt. It's also important to do your own research and ask for recommendations from friends and family.

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2:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vitals Company allowing fraudulent reviews of physicians

I am a physician who is vocal on the topic of the importance of physician-lead care. Due to my views on the topic and after a recent event I attended where I spoke on the topic, a few individuals who don't agree with my views went on this website and posted numerous fraudulent reviews disguising as patients. The company allows anonymous individuals to target/bully/intimidate doctors to silence them on speaking up on matters than negatively impact patients care and safety.

Desired outcome: Please delete my physician profile as I am not currently in practice and the page is being used to attack my views on not my actual medical skills. All 1 star reviews from 2023 are fraudulent

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Resolved

Company removed fraudulent content.

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1:18 pm EDT

Vitals Writing a review for a doctor on their website.

I've been trying to write a review for a particular Doctor on their website for the last week. However, when I click the submit button, the site does not accept the inputted information. I keep getting the following message: "There was an error submitting your review. Please try again later." However, when I submit the same exact information for any other doctor and hit the submit button, it goes through, and the site generates an automatic verification to my e-mail. "Thanks for your feedback! We've sent you a verification email - please click the link to confirm your review." I've contacted vials.com/support explaining the issue several times and they keep emailing me back instructions on how to use the site, the most recent being this past Friday, with the reference number: ref:_00D6g81dQ6._5004V19IWiA:ref.
Thus we seem to be getting nowhere. I still can't submit my review for this particular doctor on the vitals.com website.

Desired outcome: I'd like to talk to a tech support representative personally and trouble shoot the problem. Not get the standard same directions and statements.

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Vivu Evers
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Apr 07, 2022 2:37 pm EDT

I have the same thing, did you figure it out?

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Ghost8531
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May 15, 2022 9:45 pm EDT
Replying to comment of Vivu Evers

Scam website. Vitals allows payoffs by companies eg; CVS, Providence etc to ban or exclude any negative reviews.

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10:53 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I, Gerhardt Wagner, have received a review online on the vitals webpage from an in-law. It is not a patient complaint but it states that I drove my ex-wife to drink. That information should not be on a review and it also claims that I do not believe minorities or women should be able to speak or vote — both couldn't be farther from the truth. Please remove...

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3:26 pm EST
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Vitals Unresponsive

I am a podiatrist who (1) recently moved his office and (2) is being stalked by a patient for the past two years who are posting false and slanderous information under many guises, as revenge for filing a complaint that was not ruled in her favor. Compounding the issue, the patient had been admitted to a psych facility and is mentally unstable with much time on her hands. I was able to get an email from Vitals to request demographic changes and to address the review issue. After submitting the requested information, Vitals did nothing with it and is completely unresponsive to my subsequent requests for help. The Vitals platform does not allow for claiming a profile to monitor changes and respond to reviews. Their phone numbers are out of service and my emails and requests through the site are unanswered. I am beside myself with frustration.

Desired outcome: To speak directly with a company representative to resolve my issues

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Ghost8531
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May 15, 2022 9:46 pm EDT

OK, so you think all women are crazy. Quit your job!

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3:50 pm EDT

Vitals Self verified pt review

I have been notified by my family member, that in addition to the 4 prior adverse reviews were published on your website in April 2019 and May 2019, that 2 more very libelous, damaging, and malicious alleged self-verified patient reviews were published on vitals.com on July 16, 2020 and Oct. 16, 2020 despite the fact that I cease practicing on March 15, 2020. See the attached email.

1. July 16, 2020 review:
sleasy and incompetent
Self-verified patient of Dr. Walter P Maynard - Posted on July 17th, 2020

absolute sleasy and mean charlatan who got covid

2. Oct 16, 2020 review:

Truly scrum of the earth and worse
Self-verified patient of Dr. Walter P Maynard - Posted on October 16th, 2020

He is truly scum of the earth. And I am being nice. Someone who lies right in your face without flinching. Steals, cheats, and take short cuts in his work. Showing up late or not show up to work at all is not uncommon. Just feel free to check with any place he had worked at before. He has been kicked out of just about every place he had worked at. Not to mention his short temper and anger issues. He is such a toxic person who should be avoided at all cost. He may pretend to come across as meek and nice at first, but he is contemptibly low and disreputable. No shame at all. His laziness and no respect for rules should be the eighth wonder of the world. He had obviously wrote all the positive patient reviews himself. He will get what he deserves.

The patient reviewer is listed as self-verified however, if this madness continues I will subpoena the data that is needed to reveal their identity.

They are simply not accurate reviews. They are clearly slanderous, malicious and violates your published policy that is found below with extremely damaging and private personal information such as,
" Charlantan who got covid". Please remove these two so call patient reviews ASAP and institute the necessary safeguards to block any future posting by the clearly obviously disturbed person. Your compliance office should have caught and remove these 2 reviews.

Also I again request that you utilize your reserve right to remove from public posting all past, present and future comments made by this individual that are offensive, malicious, inappropriate and not made in good faith.

"Review will be true and accurate, will be Your original work of authorship, only concern or relate to the care or service that You, Your minor child or Your ward received from the Healthcare Provider(s) being reviewed, that You are not related to or employed by the Healthcare Provider(s) being reviewed and that You are not impersonating any other person; "

Also, I am very aware of the recent controversial Execution order repealing Vitals protection immunity from liability that was created by section 230(c) of the Communications Decency Act (section 230(c)). 47 U.S.C. 230(c).

Stop being complicit - Please block all fictitious patient review post by non-patients.

Please identify this individual(s), contact them, and informed them that they will not be permitted to post any more self-verified reviews. In the future they must provide proof confirming that they were an actual patient.

I can be contacted at [protected] or this email if you have any questions or comments

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Ghost8531
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May 15, 2022 9:47 pm EDT

I believe the patients.

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8:06 am EDT

Vitals Vitals.com

My year in practice is 20 years by mistake they put 40 years I want vitals to change it to 20 years I send them so many email with no response my name is Shahriar Shayani md my address 1821 Lakeville road New Hyde Park ny 11040 phone number [protected]

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4:55 pm EDT

Vitals Unreliable listing

A review is listed under my name Joshua Gilchrist MD with a poor rating though it is clearly a fake rating or only meant to defame as there is no actual comment with the rating and the areas judged don't even apply to my profession (e.g. ease of appointments and wait times)! I am a hospital physician, not an out patient clinician with an office where these areas are applicable.

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Ghost8531
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May 15, 2022 10:02 pm EDT

You posted it yourself.

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8:35 pm EDT

Vitals Misrepresentation of Dr. N. Nagarsheth practice

Vitals.com keeps on deleting the one star reviews for dr. N. Nagarsheth. Mine was deleted 5 times and the others that I took the pictures of have been erased at least 2-3 times. Don't you think that people have the right to know about this doctor
that is not only a bad doctor but also a horrible human being? And I made this statement because he diagnised me with cancer that I didn't have it and performed the complex surgery on my perfectly healthy vulva!

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5:53 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I contacted Vitals.com as I saw a negative review that was actually recorded twice. Firstly, I never saw the person who wrote this review as a patient so they should not be allowed to review mejust becuase they did not agree with the management. Secondly, she recorded a 1 star twice. I sent three times to customer support and no one has gotten back to...

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2:27 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dr Andrea Hill actually calls and makes rude comments and threatens. She's late for everything! She's even went under names trying to prove she's good but medical books and the board says other wise. She was kicked to the curb and fired from other OBGYN offices for misconduct and clearly she thinks she's not held responsible. She was let go from Kentucky...

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Overview of Vitals complaint handling

Vitals reviews first appeared on Complaints Board on Oct 29, 2010. The latest review Vitals.com Review: Cluttered with Ads and Useless Reviews, Feels Like a Scam was posted on Jun 19, 2023. The latest complaint Company allowing fraudulent reviews of physicians was resolved on Feb 10, 2023. Vitals has an average consumer rating of 2 stars from 63 reviews. Vitals has resolved 9 complaints.
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  1. Vitals Contacts

  2. Vitals phone numbers
    +1 (866) 325-8972
    +1 (866) 325-8972
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    Head Office
    +1 (917) 583-6349
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    Management Health
    +1 (646) 279-3648
    +1 (646) 279-3648
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    Cofounder
    +1 (401) 374-4145
    +1 (401) 374-4145
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  4. Vitals address
    1201 Peachtree Street NE, 400 Colony Square, Suite 2100, Atlanta, Georgia, 30361, United States
  5. Vitals social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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Vitals Category
Vitals is ranked 8 among 532 companies in the Medical Services and Facilities category

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