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LabCorp Customer Service Phone, Email, Contacts

LabCorp
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1.2 20 Reviews 423 Complaints
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LabCorp Complaints 423

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C
12:56 am EDT
Resolved
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LabCorp invoice sent to me

October 23, 2009

I recently visited your lab in Pgh, PA 15221, invoice [protected],
and was billed in the amount of 366.00. I have Gateway insurance
plan, and, i'm a student, and, just recently October 3, 2009, just
turned 21. I don't have 366.00. Please take care of this invoice
thru my insurance carrier.

Courtney Diulus

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MichelleLeslie88
, US
Jul 14, 2010 7:13 am EDT

Labcorp is a good company. I work for them and before working there, you must graduate from college with a degree in the health sciences, take a few tests with the human resources department and you are always watched to make sure that you are doing your work correctly. Do not say that all of the labs are horrible maybe a few select are not doing their work properly. There are people that work for these organizations and are constantly trying to make sure that they are getting the job done because they do not want to get fired because they have families and in this economy it is so difficult to find a job even though you are qualified. I'm sorry for your complaints but be happy that you have health insurance to get tests done. Many people can't afford health insurance and are dying everyday from not being able to afford to go to the doctor to get simple tests done that could save their lives.

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7:16 pm EDT
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Featured review
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For quite some time I have been going to LabCorp in EastLake Fla. Because they are a PPO Provider on my insurance plan. As they did every other time they took my insurance card that has PPO provider right on the front – did a full blood panel etc. Then came the bill over $400 … nothing had been PPO’d – my insurance covered -0- -- ok I call their billing wa...

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11:36 am EDT
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LabCorp rude

I left a voicemail and never received a return call. I went to the office and the lady at the desk was rude and impatient. I was inquiring about special directions my doctor attached to my test and she told me that was Labcorp's business. I remained polite and left. I'm guessing the standard's aren't very high to work there if you can't even get subpart customer service. On top of that she seemed very quick to be defensive which usually means your not on the up and up.

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Janie Clements
Burleson, US
Nov 25, 2023 5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

[protected]

I was asked to pay up front even though my insurance covers lab work fully,

Now I cannot get a refund!

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Lenard Schwartzer
Las Vegas, US
Sep 23, 2023 9:27 am EDT

4 hour wait for blood draw because the computer system was down and there were only 2 employees on site.

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Kw. M.
Cherry Hill, US
Jul 18, 2023 2:17 am EDT

This LabCorp at 2401 E. Evesham is always late,

The first stepped in at 7:05 and the last person showed up at 7:15, can you guys do something about it?

K. Mu

07/11/2023

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blacknblue
denton, US
Jun 17, 2023 3:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WHERE ARE MY LAB TEST RESULTS! IT HAS BEEN 8 DAYS AND THE WEEKEND IS COMING! My doctor does not have them, I do not have them, you refuse to answer your emails and texts.

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LabTrader
basking ridge, US
May 13, 2023 5:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Bernardsville LabCorp incorrectly overcharged me. Main LabCorp tells me I have to speck to the Bernardsville location but THEY SO NOT EVER ANSWER THEIR PHONE...NEVER. Leave multiple messages and there is NERE A CALL BACK. It is a huge circle of aggravation and no one will take care of the problem.

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carolina beltran
, US
Dec 13, 2022 7:18 pm EST

had appt today at 10:45 the lady was so rude and scream at me

and had the phone in speaker rude very disappointment

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Meryl Lynn Allen
, US
Dec 11, 2018 3:55 pm EST

The employees at Eden Hill Lab Corp are very rude and unprofessional. They treat the patents like crap. Like they are better than us. Myself and relatives and friends have said the same thing. We won't be going there any more.

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Lola Sansu
Los Angeles, California, US
Mar 17, 2021 1:05 am EDT

I agree. Rude and very unprofessional. Today is March 26, 2021. I went to the Cesar Chavez Lab Corp to have my blood drawn and urinalysis. When I went to the toilet, it was clogged. I politely ask the lady if she could help me. She did try but mumbling this is not my job etc. I even offered to help her. Then she raised her voice at me saying you can’t use that toilet because you’re complaining. I told her I’m not complaining. I just let you know that it’s clogged and the flash is not working. I asked what her name is. And she proudly said Anna. Wow. Then came another lady. Of course she took her side right away. The second lady was shooing me like go and wait outside you can’t use this toilet then just come back. I was treated like crap by those two phlebotomist. They are so proud that instead of being nice to customers, they ganged up on me. Then when it’s time to draw my blood, that second lady drew my blood painfully and heavily that my nerve got so red and swollen. These persons are not the kind of phlebotomist you want to deal with. NEVER again. I hope management will do something about their employees with that kind of attitude. And by the way, I set my appointment early so that they are not so tired yet and be grumpy. But I was wrong

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Mamatam
, US
Nov 11, 2018 10:42 pm EST

Today is October 31, 2018 and I went to get bloodwork done on September 26, 2018. It was an extensive bloodwork order. They never sent the results to my doctor and was never in the state database. My doctor called them and they don't have anything on that order. How can someone just lose all your bloodwork?

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Shaun1900
, US
Nov 04, 2018 11:41 am EST

I had an appointment
I have been waiting 56 minutes to be seen
There is only one person working both sides of the office .
There is presently only 7 people in the waiting room .

This location needs a lot of help

The location of this complaint is the
Labcorp located at
14438 University Cove Pl
FL 33613
Tampa FL

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Joel Rosenthal
, US
Sep 11, 2018 3:08 am EDT

I was a phlebotomist in the USNavy and I know rights and wrong.The woman drawing my blood missed the vein and lost the vacuum from the vacutainer, but continued to move the needle back and forth in my arm.I am left with a large bruise.She used the butterfly on the other arm.She should be reschooled and reprimanded.

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About LabCorp

Screenshot LabCorp
LabCorp is a leading global life sciences company that offers a wide range of diagnostic testing services to patients, healthcare providers, and pharmaceutical companies. With over 60,000 employees worldwide, LabCorp is committed to providing accurate and timely results to help improve patient outcomes.

The company's comprehensive range of diagnostic testing services includes blood tests, genetic testing, drug testing, and infectious disease testing, among others. LabCorp's state-of-the-art laboratories are equipped with the latest technology and staffed by highly trained professionals who are dedicated to providing the highest quality testing services.

In addition to its diagnostic testing services, LabCorp also offers a range of clinical trial services to pharmaceutical companies, including central laboratory services, biomarker testing, and companion diagnostics. These services help pharmaceutical companies to develop new drugs and therapies more efficiently and effectively.

LabCorp is committed to innovation and is constantly investing in new technologies and services to improve patient care. The company has a strong track record of developing and commercializing new diagnostic tests, and its research and development efforts are focused on developing new tests for cancer, infectious diseases, and other conditions.

Overall, LabCorp is a trusted and reliable partner for patients, healthcare providers, and pharmaceutical companies alike. With its commitment to quality, accuracy, and innovation, LabCorp is well-positioned to continue to lead the way in the life sciences industry for years to come.
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Overview of LabCorp complaint handling

LabCorp reviews first appeared on Complaints Board on Jul 23, 2008. The latest review Lack of triage protocol at labcorp was posted on May 24, 2024. The latest complaint Customer Service @ LabCorp 534 2nd Ave, Ste 104, Collegeville, PA 19426 was resolved on Jul 22, 2021. LabCorp has an average consumer rating of 1 stars from 443 reviews. LabCorp has resolved 23 complaints.
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  1. LabCorp Contacts

  2. LabCorp phone numbers
    +1 (800) 845-6167
    +1 (800) 845-6167
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    +1 (336) 436-7104
    +1 (336) 436-7104
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    100%
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    Sales Representative
    +1 (630) 390-9399
    +1 (630) 390-9399
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    Regional Manager
    More phone numbers
  3. LabCorp emails
  4. LabCorp address
    1250 Chapel Hill Rd., Burlington, South Carolina, 27215, United States
  5. LabCorp social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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