LabCorp review: Lab corp bill

I want to know when Labcorp started threatening their customers. Because when I am advised that unless I provide a credit card to have needed services rendered, they will not serve me. THAT IS A THREAT! But moreover, the document that they have you sign has no monetary value on it so they can charge you anything they want because your signature just approved it. That is what the Labcorp CS agent advised me when I called the corporate phone number.

This has happened to me twice. Labcorp has charged me without providing me an itemized bill for my review. And I have insurance. And they charged my bank card both times on a Saturday so that there is no one on staff that can properly assist you. I know because I called Labcorp’s customer service. Then because I said that I am sure that I could get legal assistance, HER SUPERVISOR REFUSED TO SPEAK TO ME! This is how Labcorp treats people. Instead of taking my call and de-escalating the situation and offering to help, they refused my call offering nothing but an email address to the legal team.

How about acting like a real supervisor and doing your job. Take the call, find out what happened and de-escalate. This whole call just showed me how unprofessional and uncaring Labcorp really is. Shady Saturday transactions, skeleton staff, unwilling employees to do their job. None of this makes for good business.