I had a covid test on July 14. I needed a negative to see my father, as it turned out, before he lapsed into a coma and subsequently died. I received a 'result' that stated that I had failed to submit a second ID with my sample (despite following all instructions), but the test would be processed anyway.
'Result'
Specimen labels must include two forms of patient
ID. Only one unique identifier was present on the
sample(s). The testing you requested will be
processed; however, going forward please provide
two identifiers as required by the College of
American Pathologists (CAP).
Appointment
Tuesday, July 14, 2020 8:00 AM
DANVILLE COVID-19 Drive Thru Testing
211 NOR DAN DR UNIT 1010
DANVILLE VA 24540
What to expect at your appointment:
Learn how to self-collect your test (On-site self-collection instructions) If you don't believe you will be able to self-administer the nasal swab, please bring someone with you who can assist.
Make sure to bring your:
Insurance card (if applicable)
Valid photo ID for proof of identity
This appointment confirmation email
Please arrive no more than 10 minutes before your appointment time.
Those being tested will need to wear a mask and stay in their cars for verification of eligibility criteria, ID check, and sample collection. For the safety of all those on-site, the test site is not able to serve those who walk up.
How do I get my results:
Please make sure to verify your MyQuest account. You will receive an email asking you to confirm your Quest Account. Just click on the link and a screen will appear stating that your account has been confirmed. If you want to finish setting up your MyQuest account, sign into MyQuest, confirm your identity by answering the knowledge-based authentication questions, and authorize Quest to send you your lab test results. You can access your results through the secure MyQuest app or online portal at MyQuest.QuestDiagnostics.com
If you have any questions or would like to cancel or reschedule your appointment, please contact 1.866.448.7719Call: 1.866.448.7719
Visit QuestDiagnostics.com/home/Covid-19/ for our full COVID-19 update
My specimen sample is: GB495850K
I corresponded with your organization several times asking for a 'negative' or 'positive' result, and the only sensible reply I received was a copy of the result saying that the test would be processed anyway. I have not received any kind of acknowledgement that the test was actually run as was stated or what the result was.
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