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LabCorp
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322 complaints
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J
3:16 pm

LabCorp - Why so many offices are temporary closed in my area

Why are so many locations in my area Lake Worth Florida, LabCorp

6169 S Jog Rd Ste A13, Lake Worth · (561) 439-1747 temporary closed, I have been going to the office on Jog rd. Florida for years and also so many others LabCorp's in my area, will they reopen soon or is it you can't get help or due to covid? I Received this email from LabCorp and still no response,

Thank you for contacting us!

Our trained customer service professionals have successfully received your message. We will use the information you provided to connect you with the best person on our team to address what you need.

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Confirmation #: Patient Portal Inquiry-01112022-1592094

Submitted on Tue, 01/11/2022 - 14:58

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2:14 pm
Verified customer This complaint was posted by a verified customer. Learn more

LabCorp - Staffing management

The managers who have responsibility to ensure the various Labcorp faciliies are properly staffed are failing their job miserably. The gal who draws the blood is wonderful at the Enumlaw, WA, lab. But she cannot handle the workload. She cannot handle the front desk, draw blood, and prepare the blood for shipping when there are so many people waiting to be helped.
Today I had an appointment at 8 am. There were 12 people waiting by 8:15 a.m., and the lab opened at 7 a.m. This lab needs two to draw blood and prepare it, and one to work the front desk. Don't the supervisors look at the sign-in statistics to determine manning levels? Why open at 7 a.m., if mgmt is not going to pay staff to be there to handle the workload. The one girl who draws my blood every month is wonderful; she can find a vein painlessly. But she is not SUPER WOMAN. Managers, earn your pay, make sure there are enough staff there to handle the traffic. I am a lawyer, I don't make complaints usually, but this situation deserves attention, especially since Labcorp has been bought out.

Desired outcome: Increase staff at Enumclaw, WA Labcorp

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R
8:22 am
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I went to my local labcorp, same one i've been going to for years. Upon checkin I was notified at the kiosk that I had a past due bill, and declined payment at that time due to low funds. Upon calling my name for the order the receptionist informed me she would not be able to serve me if I couldn't pay her at least $60, I informed her I had no extra cash at...

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B
2:53 pm
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Went to Labcorp on Sunrise way in Palm Springs, California. I fasted for 12 hours and they took about 10 vials of blood as my doctor required many tests. After 2 weeks of no results, I went back to the lab to inquire about my results... They have lost the blood and I'm not even in the system as having been there. No apologies, no nothing. How can they lose...

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Y
1:01 pm

LabCorp - Rude Phone service

Was calling to ask about my bill payment and told the operator that my insurance company didn't take the claim. The lady served me was extremely rude and yelled at me when I couldn't find the information she asked and when I asked her to repeat.

The most terrible experience ever had. Well I guess they don't even care since it is not easy to find people willing to work as operators now.

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6:19 pm
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LabCorp - Horrible service, did blood draw incorrectly, incompetent & rude staff

Utterly ridiculous.

My girlfriend went to Labcorp to get her blood drawn for medical testing. The ended up botching it so badly that she fainted. I am VERY angry.

I don't know what kind of people you're hiring or what training you put them through, but this will not stand. I don't know who to complain to in the company, but there needs to be some accountability here.

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1:50 am
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This employee is always the only one at this location. I went on 12/14, also my Son. We had appts. back to back. We both fasted. She called him first and said that our insurance was not in the system. I told her that I had been there before and that there was no issues. She told me to call my insurance. And she proceeded to call other people. I did call my...

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D
2:27 pm
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Message to be sure that yhey got my doc's from my dr. No call back! 2ndly - so this morning, dec 03 I went in a bit after 10am for my fasting bw. I didn't even have a chance to sign in & put my license on the podium & this rude fat spanish/mexican looking 🐷 who was at the computer yells: "do you have an appointment?" and I said, "no, I didn't know I needed...

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R
12:47 pm

LabCorp - Bad Service

I go blood work every month before I see my doctor about my chemo-therapy. There is not much to say about this LABCORP except good and fast service but then suddenly in a few months, service was worse. I was told to wait in my car at least 1 1/2 hrs with or without handicap people. The LABCORP is on the second floor of the building while the parking is away from the building.
After a 1 1/2 hrs waiting LABCORP will call you up. You will come to an empty waiting room and wait again for a few minutes. You will come to a cubicle and wait again for the procedure.
Again you have to wait at least 20 minutes longer than the procedure itself. While waiting, a lot of LABCORP technicians pass your cubicles as if they are busy of something.

Desired outcome: Back to normal and fast service.

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Update by Roman Rivera
Dec 03, 2021 12:49 pm

This will be for all LABCORP that do bad services.

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https://www.corporateofficeheadquarters.com/2012/02/labcorp-corporate-office-headquarters.html?m=1 THIS COMPANY IS THE WORST!!! I had a refrigerated specimen to drop off the day after Thanksgiving, so I called first to make sure they would be open. No answer, as usual, because they don't answer their phones. Went online and website said they would be open...

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R
1:09 pm
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My 14-1/2 years daughter's bloodwork was done on Oct 30, 2021 with overnight fasting (Blood work done in the morning of Oct 30 ~9:00 AM) and her cumulative rest results from LabCorp (Reviewed with PCP on Nov 05, 2021) indicated elevated results as below (She is not on any medication or has known allergies, or any previous medical conditions. Perfectly...

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J
2:22 pm
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LabCorp - Lab Work

I was charged $750 for basic pap lab work. This have never costed more than $150 before anywhere. This company is a complete scam and uses pricing that should be illegal. This company is a great example of everything wrong with the US healthcare system. The price gouging is insane and I would not recommend that anyone uses labcorp for any lab work that they need completed.

Desired outcome: Billing Adj

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5:45 pm
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I am a nurse and take random drugs screens periodically. The last 2 done at Labcorp were very unprofessionally handled. The person taking the test both times took my urine and sent me around the corner with a key to collect my belongings that made me nervous leaving my urine out of my sight. One of them I was never given a chain of custody form and the...

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J
3:48 pm
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I signed in at the Lab Corp in Bellevue via self service screen inside, it said to wait in car, aprox 35 min later I got a text lab tech ready at 8:45, I enter and am abruptly told by rude Nikki that I will have to wait in line again, being last since she just got my lab sheet. I tried to request she also submit results to my primary care dr, she said no...

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ADVERTISIMENT
D
9:49 am
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Dear Shawnta Belton, As Tamara Smith supervisor, I would like for you to be aware of my customer experience at your LabCorp 1160 Varnum St NE STE 306 location today. I had an appointment for 7:30am Nov 8th 20121. I arrived on time and checked in on automated system. I was call to the desk by Tamara Smith and the conversation as I recall went like...

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D
8:53 pm
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On Monday evening, November 1st at 7:00 pm, I was at the CVS drive thru located at 720 Round Hill Drive, Orange, Va. I was in the process of speaking with the attendant to purchase my prescription, when another person pulled up to the drop off window. The driver got out of the vehicle, walked over to my vehicle & began to fuss at me because I was parked too...

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V
2:55 pm
Verified customer This complaint was posted by a verified customer. Learn more

LabCorp - vitamin blood test

july 6 2021 pamela leibl went to labcorp for series of tests as so directed by her dr. refer to invoice 09280584 of whichcomp metabolic panel, lipid panel, ldl, hemoglobin, tsh, uric acidvenipuncture all tests were obviously coded correctly from dr office or they would not have been paid. all tests were less money than vitamin test b12.
i called dr billing office at cny family practice and they told me it should of been covered as it has been in past, nothing new.they also informed me that the $106 for vit b12 test is absolutely outrageous price. hence illegal to bill diff price to me than medicare, so we have coorsion of signing form or no service to outrageous charge for simple b12 test to phone calls from cny family practice that this company is noted for frauding us consumers . i think full investigation, heavy fine, and $5000 fine proceeds to me is in order/.if they dont get enough money they just bill consumer xtra. this muist be stopped . medicare fraud they need put class action suit against this company and officers put in jail. this fraud on american consumers and insurance agencies must be stopped. so now im being threatened for collection asgency. . new management must be in order, old management must be fined and jailed. where do we go from here?

Desired outcome: fine, total investigation, management arrested fraud

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6:24 pm
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I drove over 30 minutes to the closest LabCorp location to get drug test performed by a potential employer. I went in at 3:20 pm and was immediately asked what I needed and I said urine test. I was then told we stop doing those at 3:15 and this was my only time and day to get test done but was refused any assistance. My training was suppose to start next...

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2:06 pm
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10/23/21 — traveled about 20 miles to get a standing order for pt/inr. This is the same type of order I have used for at least 4 years. Went to register for the test and was informed my standing ordered had expired june of this year. I told them I had given them a new order, which they didn't have orb missed placed. Told them I had a copy and they remarked...

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A
3:12 pm
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This review was chosen algorithmically as the most valued customer feedback.

I recently visited your office on bustleton and county line road phila. I informed the tech I had one physical prescription and one standing order. She told me she had no record of that order. I informed her I had already had these same labs done once but had called my doctor the day before to make sure they were sent. They told me if labcore didn't have it...

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+1 800 845 6167

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www.labcorp.com
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