SUBMIT A COMPLAINT

Complaints & Reviews

Nurse Sonia — had a app. for 6:30 2/24/2020

Was told if i had a serious medical condition to make an app. between 6:00 and 7.00. Had an App. for 6:30. Went to the door to enter at 6:20. Nurse Sonia, would not let me in. wa...

LabCorp / Laboratory Corporation of America Holdings — waiting time and lab tech

Waited in a small waiting room, patients having to stand outside, my wait time was over two hours, two lab techs and supervisor working check in desk. Lab tech attempting to draw...

LabCorp / Laboratory Corporation of America Holdings — employee's behavior w/an epileptic patient

I know discrimination is illegal against those with medical disabilities, but I felt Miss Munoz, an employee at the Savannah Labcorp, needed to be reported after the mistreatment...

LabCorp / Laboratory Corporation of America Holdings — dropping off specimen

Lab Corp - 2401 Eveham Rd. in Voorhees, NJ. I attempted to drop off a specimen of my husbands at about 7:40 AM on December 2nd. I did not have his drivers license. All of the...

LabCorp / Laboratory Corporation of America Holdingshours

I made an appointment online for Thurs Nov 14 at 415 in the afternoon. Website & phone confirm these hours. I showed up for my appointment on time to find a note on the door that they now close at 4 on Thursday. No phone call was made to cancel my appointment. This is very inconvenient for people who work. I left work early to make this appointment

LabCorp / Laboratory Corporation of America Holdings — urine pre employment testing.

The doctor called and said my urine was positive for marijuana in September but my obgyn told me i was not positive for marijuana in August. Im 13wks pregnant and take a urine...

LabCorp / Laboratory Corporation of America Holdings — complaint about a employee who has no knowledge of how to act in a professional setting or practice basic safety procedures on patients

A woman phlebotomist at this location shows no medical professionalism. I have witnessed her argue repeatedly with co workers in front of patients. The people she argues with try...

blood draw

46234 The medical technician improperly stuck me with a needle three (3) times in three (3) different locations and had trouble hitting well pronounced veins each time. She moved the...

LabCorp / Laboratory Corporation of America Holdings — billing

My husband Jimmy Overton received a bill for $23.97 in March of this year. In April of this year (2019), I personally paid the bill electronnically. The payment was received and...

LabCorp / Laboratory Corporation of America Holdingsbilling and threats of collection due to improper submission of patient's health ins.

I was sent by my doctor to Labcorp for some ordered test he wanted. Upon my visit I presented both active health insurance cards, Medicare and TriCare for Life. This company has harrassed me about this bill by asking for doctor's diagnosis, my private and personal health care info. I gave them my doctor's address and phone number, and again fax them my active health insurance with picture ID. Then they sent me a letter saying I was being sent to collection for the bill. I have never had to pay for any lab test, I have been to Labcorp in the past, sent by other healthcare providers. I got a letter from them again, saying that my health insurance declined to pay. That was a lie, Medicare paid $33.22, and Tricare for Life has never been billed who is my secondary insurance under my spouse's military retirement. This service was way back on 8/25/18. I am not responsible for this bill until all insurance claims have been filed. Remove any collection info from my credit file because the info you have provided regarding this non-payment is false.

LabCorp / Laboratory Corporation of America Holdings — service

601240 Good afternoon I'm writing this complaint in reference to the African American young lady who worked at the front desk window. I came in this morning with my son to get some urine...

Lab Corps — regarding their rude staff!

Today I went for my Lab work. As soon as I entered it seemed like I entered in a Bar because I heard the staff was singing songs similar like Opera concert singing, atmosphere...

LabCorp / Laboratory Corporation of America Holdings — blood work

601240 Hello I need someone from labcorp preferably a manager to contact me ASAP. I visited the location at 4401 s orange ave Orlando, Florida Monday 8th, 2019. My doctor sent me there...

LabCorp / Laboratory Corporation of America Holdings — drug testing urine sample

I went into Lab Corp for pre-drug testing. The staff was rude upon giving instructions, I went to the wrong window and one of the ladies yelled at me to go to a different window...

LabCorp / Laboratory Corporation of America Holdingsracism

I waited for 2.5 hours to get my routine blood work done. Jenelle at the front desk was extremely rude and disrespectful with not only myself, but with everyone is the office. She kept telling people to sit down and wait anytime they came up to ask her a question. After 1.5, she called me up and said she could not find my lab order. I provided Donna with my MDs phone number and she called and requested my labs be resent. Donna said she would assist me when the fax came in. 30 minutes went by and I went back up to ask Jenelle if they received the fax yet and she said that she hasn't checked and to sit down and wait. I went back up to ask about using the rest room and she immediately told me she hadn't checked and to sit down and wait. Finally I got called up and they asked me if I had fasted for my exam and I said I did, they laughed about how I must have been starving because now it was 1:30pm. I finally voiced my concerns with the wait and bad service and Jenelle laughed and rolled her eyes and never even bothered to apologize. I believe I was treated this way out of racism as I am a latina woman. I came to get bloodwork during my lunch break and I had to take the rest of the day off with no pay because of this and I never even received an apology from Jenelle or even Donna. Even after they saw me crying out of frustration. I will be putting another complain with the supervisor and with corporate.

LabCorp / Laboratory Corporation of America Holdings — poor customer service

I am 30 weeks pregnant, and needed to go in for the 3 hour Glucose test. I schedule the appointment a week in advanced, for 1 pm. I showed up at 12:30 because I was 1. nervou...

gene testing for cancer

My wife was diagnosed with breast cancer and was ordered a gene test by her doctor on 2/12/2019. On 2/13/2019 early in the morning she went to the labcorp on gause blvd, slidell, la and drew the blood. It is now 3/1/2019 and the test results can not be found. After her phone call to labcorp she was and is still been given the "run around". Labcorp is saying she came in on the 20th which another supervisor has proven to be false. They are saying she will be the results in 2 days, 14, 21 days etc by different people in your company, where was my wife's blood between the 13th and 20th? Even if we finally get the results on some day in the future - how can we be sure that the results are even correct???

Edward and mary roach
Picayune, ms 39466
[protected] or [protected]
3/1/2019

LabCorp / Laboratory Corporation of America Holdings — customer service, professionalism, discriminatory, rude, and standard of care

This LabCorp is located on S. State Street in Dover, DE 19901 First incidence was arrival at 3:15 p.m. Jan 17, 2019 according to website office hours are until 5 p.m. Upon arrival...

LabCorp / Laboratory Corporation of America Holdings — lab tests

I brought a lab order to LabCorp and they did not inform me that most of the tests would not be covered by my insurer, Medicare. So I signed no waiver, or if I had been informed...

LabCorp / Laboratory Corporation of America Holdings — labcorp automated sign-in system

601240 After creating an appointment for lab work, my text confirmation from LabCorp offered automated sign-in service. Once I arrived at the office, I signed in via LabCorps' online...

LabCorp / Laboratory Corporation of America Holdings — bills

Dallas, Tex- Are all doctors used to do all of his own in-house laboratory work. The cost was covered under our deductible. Then he switched over to LabCorp of America. Once he...

LabCorp / Laboratory Corporation of America Holdings — lab billing services.

My Doctor ordered testing on me for Gluten Sensitivity. I never ordered the tests. I have excellent medical insurance. My insurance would not pay the claims. This company never...

LabCorp / Laboratory Corporation of America Holdings — services provides at labcorp newbury park, california, nurse sandra

My lab order has been messed up twice at the LabCorp Newbury Park center by Sandra. I have a pickline in my arm and my home heath nurse draws the blood and submits it at the...

LabCorp / Laboratory Corporation of America Holdings — employee 4350 e ray rd ste 125. phoenix, az 85044

The man "Tam" at the front desk was very rude. He snatched a map and address out of my hand. Tam accused me of wasting his time because i asked politely how long had the system...

LabCorp / Laboratory Corporation of America Holdingsrestroom facilities and general lack of respect towards clients

On Oct 22, 2018 my Mother was at LabCorp - 929 N Spring Garden DeLand. it was necessary to provide a urine sample. She is disabled and very weak, she was not able to stand from the toilet, due to the height and no grab bars! This restroom does not have the proper height handicapped toilet, nor do they have the proper grab bars. The employees claim they are not permitted to assist! Well something needs to be addressed! Either equip the restrooms properly or employees must assist the client! I am also reporting to the State of Florida and Volusia County Health Department! The employees that work at this Lab are the most obnoxious techs I've ever encountered! If you are in a healthcare position, you need to be more compassionate and show some empathy and respect for these clients!

LabCorp / Laboratory Corporation of America Holdings — service with improper medical code

I have sent Labcorp numerous times asking them to correct their code. My primary doctor (Country Doctor Clinic) initially used the incorrect code and later changed it after I...

LabCorp / Laboratory Corporation of America Holdings — not providing the results of my tests to my doctor

Birmingham Lab Corp refuses to send the results of my blood tests to my specialist. They will send to my primary when my primary orders a test, but when my specialist orders the...

LabCorp / Laboratory Corporation of America Holdingsservice @ 1541 florida ave. suite102, modesto, ca

My wife and I went to the above site for blood work. 10/5/18 @ 10:30. No (0) patient was there. Christy(Lab Tech?)sat in front desk, murmured something to us. I asked her to repeat . She raised her voice almost to yelling"I just told you". I tried to register with machine, did not work. She became very [protected]@ me, walked up to machine, tried to make machine work, trouble too. She became even angrier.
As a physician practicing 39 years in Modesto, and lecturing @ community centers and schools on how to choose good doctors and other healthcare workers. I realize it was important to avoid angry healthcare workers. We decided to walk out and went across hallway to have tests done @ Q diagnostics. 18 patients waiting. They treated me with respect and professional manners, had blood drawn in 5 minutes. What a difference.
Two questions for you
1. Is this a routine practice in LabCorp?
2. What should I tell people which lab to go to when asked?
I always tell my audience avoiding angry healthcare workers, because they could do crazy things to hurt you, such as using dirty needle to draw your blood or switch your specimen to frame you etc. Patients have choice, walk out and go somewhere else for care . Your thought please!
I have to address this issue to the headquarter, because the local rep always tried to be nice persons.
David C. Yang, M. D. [protected]@aol.com or Text to [protected]

  • Ca
    CatCatCat Oct 09, 2018

    Along with understaffed office and what appears to be lab techs with no customer service skills the labs they provide are many time false positive or false negative so who in the heck is working in the labs. I have had to have numerous tests redone because of inaccurate results. I am still waiting for a blood culture for almost 2 weeks. So again who is evening working at LabCorp. WORST CUSTOMER SERVICE ever.

    0 Votes

LabCorp / Laboratory Corporation of America Holdings — 12th ave, pensacola lap draw

It's ridiculous to have 2 wait for the front desk person to take over 25 minutes after receiving my paperwork to put it in for my blood work to be drawn. Another type of system...

LabCorp / Laboratory Corporation of America Holdings — unethical behavior

I had an appointment at 8:15 this morning 9/25/2018 as I arrived on counter this a clip board were people sign in. I sign in my name and I marked that i had an appointment then i...

LabCorp / Laboratory Corporation of America Holdings — drug test/staff services

I was provided with misinformation regarding a drug test that I personally paid For. I drove 15 miles to get to the office, Wasted an hour and a 1/2 of my Saturday and lost $50...

LabCorp / Laboratory Corporation of America Holdings — blood work

My appt date was 9/22/18 at 10:15am. Upon my arrival at 10:05am I noticed a moble checking in station. Since I've never been to that particular LabCorp 47 Kent rd in Howell Nj or...

LabCorp / Laboratory Corporation of America Holdings — labcorp on 1724 amherst street winchester va

Friday, September 14 was my second visit to this Lab Corp location. My first visit was not a pleasant one, however, this visit on Friday, Sept 14 was terrible!!! I am on my lunch...

results

I was originally tested last December and I was found to have Factor V Leiden Mutation (which can cause excessive clotting); however, a few weeks ago I checked the same test...

LabCorp / Laboratory Corporation of America Holdings — blood drawn.

I came in for my blood to be drawn today. I was first seen by a woman in green scrubs with orange hair who looked older maybe in her 50s-60s. She began the process of drawing my...

LabCorp / Laboratory Corporation of America Holdings — treatment of patients

I was seen as a patient at the location 506 Graham Dr, Suite 260, Tomball, TX 77375 I was treated with extreme disrespect and rudeness by the staff. I observed a fellow patient...

LabCorp / Laboratory Corporation of America Holdings — phlebotomist

601240 I had blood work completed at the Ogletown-Stanton Rd. Newark DE site on August 20 2018. I have come to this location for many years...no issues. First the tech was late to work...

LabCorp / Laboratory Corporation of America Holdings — pre employment drug screening

8/14/2018 specimen # [protected] I arrived at the labcorp in question on this day a little after 12:30pm. I went to the window. The lady there instructed me to go back to door to...

LabCorp / Laboratory Corporation of America Holdings — technician

Today, I visited the LabCorp in Woodstock, GA. I had a terrible experience. To start off with the wait was extremely slow and then once I was finally sent back to have my blood...

LabCorp / Laboratory Corporation of America Holdings — laboratory requisition

I visited Labcorp in Liverpool, NY. My physician submitted an electronic requisition and the phlebotomist pulled up and read the incorrect requisition. Subsequently she collected...