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LabCorp

www.labcorp.com

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1.3

Overall customer rating from reviews and complaints

LabCorp earns a 1.3-star rating from 29 reviews and 442 complaints, showing that the majority of patients are dissatisfied with diagnostic services.

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LabCorp Complaints Page 23 of 23

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11:36 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

LabCorp Rude

I left a voicemail and never received a return call. I went to the office and the lady at the desk was rude and impatient. I was inquiring about special directions my doctor attached to my test and she told me that was Labcorp's business. I remained polite and left. I'm guessing the standard's aren't very high to work there if you can't even get subpart customer service. On top of that she seemed very quick to be defensive which usually means your not on the up and up.

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Robert Maier
US
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Dec 27, 2025 6:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I couldn't log in after 10 tries. No human contact. Ridiculous.

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Daniel A. Testerman
Conowingo, US
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Jul 30, 2025 1:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need to confirm that my Dr. sent a bloodwork order in to the conowingo labcorp branch which is in the Weat Cecil Health branch complex before I drive out that way. I need bloodwork to check my platelets before taking chemo pills for brain cancer. I've tried all day and noone will ever pick up the phone and there is no way to leave a message.

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Ernest & Patrice Brown
Savannah, US
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Jul 02, 2025 6:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not know that there was a Lab Corp inside of Walgreens until I received an order. There was no chairs for customers to sit! It was a wait which was fine but somebody at Lab Corp need to put chairs in there area in Walgreens. The staff was wonderful and very efficient

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Scott41
Beaverton, US
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Jun 29, 2025 8:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

For the 2nd time getting lab work done at the Tanesborne Lab Corp location in Hillsboro, Oregon my wife walked out with a large bruise (picture attached). She said that it was like the technician was using the needle to throw at a dart board.

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Roger Cales
Manning, US
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May 06, 2025 3:34 am EDT

I called to provide secondary insurance information, after providing it at the time of the test, and was connected to a woman who had very weak abi!ity in speaking English. I am not sure if she understood me, but I am certain I did not understand her. Very frustrating.

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CJ Skater
Hayden, US
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Apr 13, 2025 12:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been going to Labcorp for years and have had great service until today, unfortunately the substitute they brought in was rude uncouth and had no manners what so ever, I will be letting all my friends know how terrible she was.
04/02/2025

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Nick Bogush
New Castle, US
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Mar 10, 2025 7:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Website never works when attempting to verify scheduled appointments as well as accessing billing/payments. Never receive a verification code to complete sign in to website. Not the first time to complain about this and receive no contact back from Labcorp.

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Joyce carr
Orlando, US
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Nov 03, 2024 3:11 pm EST

I have been waiting a total of 2.5 hrs for service. Horrible planning and service.

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Janie Clements
Arlington, US
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Nov 25, 2023 5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

[protected]

I was asked to pay up front even though my insurance covers lab work fully,

Now I cannot get a refund!

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Lenard Schwartzer
Las Vegas, US
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Sep 23, 2023 9:27 am EDT

4 hour wait for blood draw because the computer system was down and there were only 2 employees on site.

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