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Avis Rent A Car System / Avis Budget Group Customer Service

Avis Rent A Car System, LLC

P.O. Box 699000
Tulsa
Oklahoma
United States - 74169-9000

Customer Support Phone Numbers

+1 800 633 3469(USA - Rates & Reservations)
0 4
+1 800 352 7900(USA - Customer Service)
2 5
+1 800 230 4898(USA - Avis.com Assistance)
0 0
+1 866 607 1403(USA - Car in the Shop)
0 0
+1 800 352 7900(USA - Enrollment/General)
2 5
+1 800 722 5909(USA - Get Away/Wizard Setup)
0 0
+1 866 315 4690(USA - Avis Car Sales)
0 0
+1 800 879 2847(Canada - Rates & Reservations)
0 0
+1 800 352 7900(Canada - Customer Service)
2 5
+1 800 272 5871(Canada - Avis.com Assistance)
0 0
Plus

Avis Rent A Car System / Avis Budget Group Complaints & Reviews

Avis Rent A Car System / Avis Budget Group / Rental Van in Munich, Germany

Ly
Lynn Giles on Dec 8, 2018

We rented a van at the Munich Airport from August 17, 2018 to September 1st, 2018. The Avis Rental agreement number is 913585514. When we arrived at the counter in Munich we indicated that we were sure that our insurance was covered by our Capital One Credit Card. The Agent asked for...

Avis Rent A Car System / Avis Budget Group / rent a car

Sh
Sherin Abraham on Nov 29, 2018

Fraud App...fraud people.. never use avis india ..unless u have lot of money to waste. I booked mercedez benz e class for my travel and at the last monet they said car is not available and replaced with an innova crysta after i paid a total of 39860 INR. NO proper customer care... They say...

Avis Rent A Car System / Avis Budget Group / false rental documents

Vi
Victor Steinberg on Oct 28, 2018

Airport of Riga, Lithuania. Budget Case: 24827229 Rental Agreement: E517568542 16-23 June. During this time a damage has happened to the car. I have received from rental documents, where both amounts whether paid for the rent (by American debit card XXX 6232) and paid for the damage (by...

Avis Rent A Car System / Avis Budget Group / unethical behaviour and extra-charges applied while having a full voucher

Fl
Florin Sirghea on Oct 22, 2018

Date of rental: Oct 6, 2018 Details: - When I got to the counter the Avis employee checked my details and said I have a full voucher which means I have everything included so he doesn't need my credit card to charge for anything extra. - While filling in the voucher he said he will give...

Avis Rent A Car System / Avis Budget Group / reservations

Sk
Skyy Starr on Oct 5, 2018

I called to make a reservation on the phone and was told that the only location that had available cars was at the Stone Mountain location. My credit card was charged for $221.05 however when I arrived to pick up the car I was informed that there were no available cars! I don't understand...

Avis Rent A Car System / Avis Budget Group / refund

Ti
Timothy-Giovanti Hutley on Sep 30, 2018

I went online and reserved a car rental from Avis Rent A Car. I called customer service and asked first about making a reservation and details. I made an online reservation based upon what I was told by customer service. Later that evening, I had to cancel my reservation that was made...

Avis Rent A Car System / Avis Budget Group / car rental damage

Ca
Carleen Edwards on Sep 29, 2018

On 8/11/18 I rented a car from Budget. However when booking the insurance was around $275 and a deposit of $400. However the card I was paying with had a collision coverage. Now I had a minor mirror and a scratch to rt. side accident where another vehicle hit the mirror. I was billed...

Avis Rent A Car System / Avis Budget Group / car rental/ unprofessional customer service representative

Al
Allison Baxter-Christian on Sep 20, 2018

Date of incident 9-20-18 Avis Preferred no. F9X641 Allison Christian I am writing this letter to bring to your attention that I am not at all satisfied with the level of customer service I received at the BHM airport location. I was thoroughly disappointed in the manner in which I wa...

Avis Rent A Car System / Avis Budget Group / 12 passenger van

Ca
Ca Palermo on Sep 13, 2018

Reserved a 12 passenger van for pick up 9.13.18. Had to return van because the electrical system was going out intermittently. Avis rep had 1 more van ..needed to exchange it. When I got there he threw us the keys..said sorry..i.have to go..it needs cleaned..there is the vacuum... then he...

Avis Rent A Car System / Avis Budget Group / unprofessional behavior

An
Angela Tobias-Gaudet on Sep 12, 2018

In May, I booked a rental car in Toronto through booking.com. The vehicle was slightly damaged while sitting in a parking lot in Niagara Falls. I didn't notice it until I returned the vehicle. There was a small dent on the rear bumper that was about the size of a dime. The agent at the...

avis.com / rental car

Ki
Kimberley Stone on Sep 5, 2018

There is not enough space to detail all that went wrong with this rental agreement so I will keep the details brief. We had a death in the family and were not sure how long it would take to sort out the estate. We booked for 4 months and received a quote for $1757.85 usd. We picked up the...

Avis Rent A Car System / Avis Budget Group / charge for supposed parking ticket

Da
Dan Garvin on Sep 5, 2018

I traveled to Endicott, NY on May 24, 2018 and left on May 25, 2018 for my mother's burial. I rented a car from Avis Rental at the Binghamton airport on May 24, 2018 and returned it on May 25, 2018. I just received an invoice from Avis that I would be charged over $100.00 for a Parking...

Avis Rent A Car System / Avis Budget Group / avis online rental car booking

Kl
klvancouver on Aug 29, 2018

Tried to book a car online for my UK trip - entered all details, including credit card, and got a message to the effect 'something went wrong, try later'; I tried later - exactly the same outcome. So I booked with a different company (very straightforward). Few days later checked my credit...

Avis Rent A Car System / Avis Budget Group / unreasonable charge - car rental

Fr
Frankie Lee on Aug 15, 2018

Avis Rental Agreement Number: U287467121 refers. My family and I rented a car from Avis Rent A Car System (picked up on 26 June 2018 and returned on 29 June 2018) when we stayed in Los Angeles. I received a letter from AVIS dated 2 July 2018 for a charge of $250.00 to my credit card for...

Avis Rent A Car System / Avis Budget Group / service

Tr
Trayzonca Jackson on Aug 7, 2018

I feel like I was racially discriminated against because I am Africa American at the Avis rental car place on 8/7/2018 buy a customer service provider by the name of Sulaiman this person charged my credit card but did not rent me the car that I had a reservation for and then started asking...

Avis Rent A Car System / Avis Budget Group / van rental

Mo
Monica Garber on Aug 6, 2018

I would like to advise consumers of a scam I was involved in regarding renting vehicles from Budget Rent A Car (or any rental company) so that they have information ahead of time about what they should do to protect themselves -(1) take photos of the vehicle you are renting both at the...

Avis Rental Car / customer service

Tt
ttkelvin on Aug 6, 2018

Went to Avis Rental car this past Friday to return a car. The agent came out to my car and was out there forever. I went out and he was telling me to put more gas in the car. The tank was full. He insisted he would charge me a quarter tank at 5 plus dollars per gallon so I went and added...

Avis Rent A Car System / Avis Budget Group / additional charge

Eb
ebru30 on Jul 28, 2018

Budget case: 24148870 Rental aggrement: 145006595 Conf no: 37606736TR6 Hi. I am from Turkey. I had booked 2 reservation online from my country. One of them was June 22 (2 days which is 111.24$) from Miami airport to Miami Downtown and the other one is June 30 (4 days which is 388$) from...

Avis Rent A Car System / Avis Budget Group / car rental

Fr
Francine Shinderman on Jul 17, 2018

Rented mini van via priceline in Fort Myers Fla Airport. First car given us was a Dodge Caravan filthy dirty inside and out with an odor of a dead animal. Asked for another car (rep very polite) and was given a Chysler Pacifica very clean however once out on the highway stalled everytime...

Avis Rent A Car System / Avis Budget Group / car rental/ insurance

Ki
Kili087 on Jul 13, 2018

Booked a deal to rent a car thru orbitz, two days prior to trip. One way trip. I couldn't pick the location in which to pick up from. Then couldn't extend drop off time. Got to car rental place, car is not ready. Couldn't RUN credit check because of debit card usage ( it's a bank card that...