Having problems with Avis?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Avis reviews first appeared on Complaints Board on Nov 27, 2006. The latest review Fraud. was posted on Apr 28, 2021. The latest complaint australia car rental was resolved on Nov 12, 2015. Avis has an average consumer rating of 2 stars from 313 reviews. Avis has resolved 65 complaints.

Avis Customer Service Contacts

1800 352 7900 (USA & Canada)
1800 288 8888 (Mexico)
+44 808 284 5566 (United Kingdom)
+61 293 539 000 (Australia)
+64 95 263 258 (New Zealand)
+43 800 104 407 (Austria)
+32 27 306 211 (Belgium)
+45 33 268 080 (Denmark)
+31 882 847 000 (Netherlands)
+351 211 201 936 (Portugal)
+41 848 811 818 (Switzerland)
+852 28 822 927 (Hong Kong)
+62 213 142 900 (Indonesia)
+60 376 282 300 (Malaysia)
+63 27 184 061 (Philippines)
+966 14 761 300 (Saudi Arabia)
+65 67 371 668 (Singapore)
+27 113 878 431 (South Africa)
+82 261 470 209 (South Korea)
+66 225 111 312 (Thailand)
+54 114 378 9640 (Argentina)
+57 16 104 455 (Colombia)
+58 22 615 556 (Venezuela)
Six Sylvan Way
Parsippany, New Jersey
United States - 07054
Mailing Address
P.O. Box 699000, Tulsa, OK 74169-9000

More Contacts

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Avis Customer Service. Initial Avis complaints should be directed to their team directly. You can find contact details for Avis above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Avis. Discuss the issues you have had with Avis and work with their customer service team to find a resolution.

Avis Complaints & Reviews

Apr 28, 2021

Avis — Fraud.

Joe Ferraro President and Chief Executive Officer ---------- Forwarded message --------- From: Ch B Date...

Apr 19, 2021

Avis — Car rental

Location 1104 N Hwy I-35 Austin, TX 78701 East Austin TX Car rental service, AVIS in AUSTIN TX VERY RUDE and...

Apr 12, 2021

Avis — Digital check in

Rental reservation number 00981666US0 My rental amount was prepaid on 4/1/21 in the amount of $288.11. Your...

Apr 01, 2021

Avis — They overcharged me, $71.24 x 4, for having to extend days due to severe weather.

Rental agreement: [protected] I rented a vehicle from March 9th -14th because my uncle passed away suddenly...

Mar 25, 2021

Avis — Car rental

I am attempting to reach out in hopes to resolve this matter. I have made multiple attempts to resolve thi...


We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
Mar 20, 2021

Avis — Rental car

On 3/18/21 I rented a car from Avis online. The day we went in to pick up the car the worker behind the...

AvisFaulty rental car

This company is a joke. They rented me a car that had electrical issues and had to be towed because it wouldn't start. It was not the battery. They then had the nerve to send me a bill for "a jumpstart" which didn't occur. I waited several hours that day when the car died while on vacation. they transferred me to multiole different people, one even told me to call the car dealership. It was mass confusion. They finally sent a tow truck to pick up the car, I had to Uber back to Avis to get another car. After telling me there was no charge they sent me a bill for a "jumpstart" that never happened. When I called them they said it was for the tow. Never using this company again.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Avis Car RentalCar Rental - sjc Airport

    AVIS Reservation Number 48522561US3.
    AVIS wizard Number# UB355V

    Avis I made a reservation got a rental car at SJC airport. I chose the higher price Avis because they have provided quality service in the past. Because of a change in Covin 19, I had to change my reservation. I dialed the AVIS number of the airport location as provided on the web site. The answer options included either new or modify. I chose modify and was transferred to a call center in Mexico. After a long wait, my call was answered. By then, I was within the 24 hours.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Feb 14, 2021

      Avis Budget Group, Inc. — Used car sale - tire defect

      Gary A Kemp 7543 Garland Circle Atlanta, GA 30349 February 14, 2021 Avis Budget Group, Inc. 6 Sylvan...

      Jan 14, 2021

      Avis — No title or registration

      I purchased a car at Avis at Morrow GA on 11/2/21. I was told that I would receive a Title and Registration...

      Jan 03, 2021

      Avis — Poor customer service

      This rental took place at the Avis rental outlet on 8223 Metcalf Ave., Overland Park, KS. I returned a one...

      AvisRental car

      We received a filthy car in the middle of a pandemic. The outside was clearly beyond filthy but we didn't know how bad the inside looked until we left. I have been redirected by Avis customer service 4 times. I have called multiple times, gone through multiple prompts each time and when I finally get someone I ask for reassurance that even if the outside looks like it's been driven in the snow for 2 weeks the inside would have still been cleaned. I get told they can't help me and redirect me to more numbers that say the same thing. I have tried the local location 5 times and it rings off the hook. I'm frankly disgusted and concerned for the health and safety of my family in this vehicle. In the middle of a pandemic the "cleanliness" pledge seems important.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Ad
          adell lopez Mar 20, 2021
          This comment was posted by
          a verified customer
          Verified customer

          I too just rented a car from Avis and it was so dirty. I took pictures of all the outside scratches because I don't want to be blamed for any of them. I washed the car myself once I took it home. The inside is dirty also and I too was concerned about the Covid virus in that car. The Avis office was so disorganized and the man behind the counter couldn't find the keys for the car he was going to give us so he gave us an upgrade. Then he blew up on his young co-worker. He was literally yelling at him in his foreign langues so we had no clue as to what he was yelling about. When we got out the door the young man was very polite and apologized for the co-worker. Very unprofessional.

          0 Votes

        AvisRental car

        I rented a car from avis for 42.00 dollars a day, and I had the car two weeks, at the end of two weeks I turned the car in and was shocked to find the bill at 1400.25, but I paid the bill and thought I was done with it, then a week later my account is hot for another 218 dollars, this caused so much havoc in my life, bills were bounced returned check fees, just the whole situation was crap, ive tried finding out where these charges stem from but I get the run around, I need this fixed right away, I need my 218 dollars replaced in my account and I need all the bounced check fees paid on their dime, had they called or notified me, I could understand but you think you have x amount of dollars to cover bills just to find out avis ripped me off

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Sep 16, 2020

          Avis — Car rental

          We rented a car on the 4th of sept. When we got the car the airbag was showing and there was cracks in the...

          AvisLost item not returned

          On Aug 13th, I rented a mini van (vehicle [protected]) from the MSY terminal location. RA633506996. I returned it on the 14th. On the 17th my wife realized that she left her sunglasses in the mini van in the small compartment under the dash in the center of the console. I immediately filed a complaint (ref [protected]) with Avis. They have 3 times thus far told me that they were not found. These are new Costa Del Mar women's Manta Sunglasses in the case. I have repeatedly tried to call the MSY terminal and they do not answer the phone... ever! I just need to see what I can do to further investigate the loss of these sunglasses, which were a gift to my wife from me. Please let me know what can be done to locate them. They would have been found when the van was cleaned either on the 14th or shortly thereafter.

          Lost item not returned

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Sep 02, 2020

            Avis — Unethical behaviour, possible fraud

            I received a "FINAL NOTICE" two weeks ago for a vehicle I rented a year ago. This is the first notice I have...

            Apr 07, 2020

            Avis — Surcharge, office absence

            I, Aleksei Kostarev, the main driver of the AVIS car rental Rental Agreement No. : E556523262 Invoice No. ...

            Mar 19, 2020

            Avis Rent A Car System / Avis Budget Group — Budget has twice charged my debit card for bogus damages to a vehicle

            I rented a vehicle from budget at the Dallas Texas Airport in January 2020 and returned it damage free. Two...

            Jan 30, 2020

            Avis Rent A Car System / Avis Budget Group — Avis car rental in prague

            I live in Canada but rented a car in Prague to travel through Austria. I am having the same issues with a car...

            Jan 15, 2020

            Avis Rent A Car System / Avis Budget Group — Payment for a rental withdrawn from my debit card for a rental I did not use

            On January 14th, Avis withdrew $267.99 from my debit card on file. That same day, I received an email from...

            IN THE NEWS

            Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
            If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
            One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
            A consumer site aimed at exposing unethical companies and business practices.
            ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
            You'll definitely get some directions on how customer service can best solve your problem.
            Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.