CB Vehicle Rental and Leasing Avis

Avis review: AVIS Europe - horrible - claimed car damaged, possible SCAM

N C of Cary, US

Jun 11, 2025 11:41 am EDT

Verified customer

Featured review

I rented a car from Avis Geneva airport, drove the car for a week, returned the car. When my credit card bill arrived, Avis had charged me an additional $1,000 UDS. After two weeks of calls and getting different stories from different customer service agents I am beyond frustrated. The last agent told me the additional charge was because the car had been in an accident. I have asked for proof of the accident, disputed the charged with my credit card company. Today I received a possible fraud alert for another charge from Avis. So I have file another dispute with this latest charge and cancelled my credit card Avis has on file. I was never able to get a human being on the phone to help me sort out this issue and was instead told to submit an email to their customer service department. Around and around we go. DO NOT EVER RENT FROM AVIS IN EURPOE. They are absolutely horrible and I feel there is a definite SCAM in their business. Because of this experience I will never use Avis in the US again (where I live). This saga is not over but I needed to let others know what my experience has been so far.

Recommendation: DO NOT RENT FROM AVIS EURPOE

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Resolved

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Avis phone numbers

+1 (800) 352-7900

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USA & Canada

+1 (800) 288-8888

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Mexico

+44 808 284 5566

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United Kingdom

+353 214 281 111

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Ireland

+61 293 539 000

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20%
Confidence score

Australia

+64 95 263 258

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Austria

+32 27 306 211

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Belgium

+45 33 268 080

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Denmark

+358 104 362 200

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Finland

+33 170 922 020

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France

+49 695 007 0020

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Germany

+39 645 210 8391

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Italy

+31 882 847 000

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Netherlands

+47 81 533 044

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Norway

+48 225 726 565

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Poland

+351 211 201 936

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Portugal

+7 495 775 3920

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Russia

+34 902 135 531

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Spain

+46 770 820 082

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Sweden

+41 848 811 818

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+90 216 444 9628

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+380 445 022 010

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+86 216 229 1119

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+852 28 822 927

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+91 124 472 4850

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India

+62 213 142 900

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+81 120 311 911

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+60 376 282 300

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+63 27 184 061

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Philippines

+966 14 761 300

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Saudi Arabia

+65 67 371 668

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+27 113 878 431

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+82 261 470 209

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+66 225 111 312

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Thailand

+971 42 245 219

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UAE

+54 114 378 9640

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Argentina

+55 800 725 2847

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Brazil

+56 27 953 900

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Chile

+57 16 104 455

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Colombia

+51 14 341 111

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Peru

+58 22 615 556

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Venezuela

+1 (501) 312-9000

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Manager

+1 (973) 496-3916

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+1 (530) 566-9835

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More phone numbers

Avis emails

custserv@avis.com

100%
Confidence score: 100%

Support

info@avis.com

100%
Confidence score: 100%

Support

Avis address

Six Sylvan Way, Parsippany, New Jersey, 07054, United States

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Oct 20, 2025
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