Reserved truck on 4-11-18 for pick up 4-26-18. Confirmed with Budget 3 times and Skyview Service Inc. 370 Middletown Road, Nanuet, NY 10954 (place of pick-up) on 4-24-18. Four confirmations. Received phone call from Skyview on 4-25-18, 2:00 pm, day before pick up that a truck wa...
Budget Car Rental in USA (may be world wide) is a scam that herds clients to their high end partner like Avis and Hertz.
Clients will be skinned and they actually enjoyed skimming them.
My story:
1) the reserved hybrid prius vehicle was not available in Newark ( and it becomes Budget'...
I reserved a Mini Van from Budget in Jan 2018 for the family spring break vacation (in March). When I showed up early Saturday morning (8 AM) to pickup the Mini Van I was told that they have been out of minivan since Thursday, and that they only have 5 seat car available to rent. They also...
My family christmas party was December 23rd I made a reservation on November 27th so i could attend this yearly event. the reservation was for 10am about a week or so before i asked if i came at 9 30 would it be ok the manager said yes. I arrived at 9 30 the manager said 4 cars were coming...
We picked up the car at 1.00 AM (4 hrs. airline delay which we called in) and it was the last car in the category although we reserved it 3 weeks in advance.
We found it muddy outside and at the exit we showed it to the officer which he logged on a receipt. We received a copy.
Next morning...
Dear Sirs/Madam
1 - Reserved a car 3 weeks in advance.
2 - Picked it up at 2 AM for delayed flight.
3 - Allegedly it was the last car they had on the lot.
4 - We had to walk to the lot good 2 blocks to find the assigned car dirty with mud. Is it usual not to clean a car after it has been...
I rented a Budget Truck in Leesburg, Florida on 10/06/17 Vehicle # 336764.
Ref # 1098600024786.
I needed a small truck to move boxes and other small possessions from Florida to Pennsylvania. I reserved a 12 foot truck but what I got was a 16 foot truck. When I got it loaded and got on the...
I, John L Pena, rented a 22 foot Truck #1808220877587 of 071517 from
Budget of Sandau for a 3 day rental to Abilene, Texas.
The trip to Abilene is normally about a 4.5 hour trip but instead the trip
took over 7 hours as the truck lost acceleration on every hill down to about 40 miles per...
On the 1st of July I went to Budget Car Rental I had previously made car reservations and was told a vehicle would be delivered from the airport to the memorial location in Oklahoma City when I' I arrived I was told no vehicle had been delivered and no vehicle would be delivered and that...
My reservation was canceled by the Customer Rep at the Call Center the night before pick-up, after being hung up on 3 times, in 2 days (06.13.17 & 07.14.17) because they "couldn't hear me"... on my BRAND NEW iphone that works fine, I had no problem hearing them, no one other than this call...
May 10, 2016 rented from the Orlando Airport. Car had damage in 3 spots. Completed a damage report before leaving. Upon returning the car on May 18, 2016, the man checking me in noticed the damage. I showed him the pink copy of the damage report. He recommended taking a picture of the form...
Budget rent a car is no better. When I went to pick up my car and asked for sunpass, first he had no reply. So I explained how I usually pd $40 on sunpass with other rental companies, the man at the counter told me they dont have that. I further explained how I was traveling up/down...
Last July we rented a car for pickup in Flint Michigan. Due to Southwest Airlines computer issues we ere three days late. I called at every delay to 1. let them know we will be late and 2. to ensure the car will be waiting for us.
I have written them twice and have not received anything...
I reserved a car at Budget ahead of time so that my wife, who doesn't travel much, would not have any problems when she landed. When she got there (Louisville, Ky Airport) was a line of over 15 people because other people with some "FastBreak" program were cutting in front of everyone and...
Rented a car at denver international airport and they "upgraded" our car for free. When we asked if there was going to be an up-charge the agent said, "no." however, when we returned the vehicle they charged us an extra $30 a day on top of our original quote!!
If we had been told the truth...
In Oct 2016 I booked a Group B Budget rent-a-car online for a 3-day period. I was quoted $35/day "due at rental counter", which included an upgrade.
When I picked up the car, the counter clerk took 40 mins to process my transaction (due to some card issue). At the end of this very protracted...
We made this reservation through Expedia. When we arrived at LAX, it took over 1 hour to be picked up by the Budget Bus after we were standing at the curb pickup spot. There were buses that were going by that were full, so they did not stop. There were others waiting and equally frustrated...
This was my first and last time using budget.The whole purpose of me renting a car was to drive a couple hours away to go on a hike that we planned. We only needed a day rental and i expressed that to the agent i spoke with when booking. I arrived from tampa to denver at 12 pm. I got to...
Beware of RSN (Road Safety Net) and XMR hidden charges. I did not accept these optional services. I was charged $6.99 / day for RSN and 6.99 a day for XMR that as a government employee I am not authorized to use. I've complained to Budget and asked for a refund I'm pending their response...
I thought I lost the key to my trunk rental through budget, so I had to call road side assistance to seek help. Well, I found the key and called back to cancel within 30 minutes. No one from road side assistance had to come out and help because I cancelled services. They charged me $400...
