CB Vehicle Rental and Leasing Avis

Avis review: Incorrect Billing

Angela SNELL of AU

Feb 01, 2026 8:34 am EST

Featured review

I hired a car from Tamworth airport from 15th - 24 January, 2026. I returned the vehicle to Tamworth on 24th January and put the keys in the box provided by Avis. This is because the rental car desk is never staffed. When I received the Tax Invoice, I couldn't understand why there was an extra charge. I lodged this enquiry with Avis immediately and received a reply from Jodie Harris stating that the charge was for 3 extra days car hire had been charged until 27th January, 2026. I forwarded my Qantas Itinerary and Boarding Pass to Jodie, together a copy of 2 Credit Card Charges - one for $251.94 and one for $151.94 (Pending). Frankly I find this incompetence unacceptable.

Desired outcome: All charges on my Credit to be reversed

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Avis phone numbers

+1 (800) 352-7900

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USA & Canada

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Mexico

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20%
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Australia

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France

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Germany

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India

+62 213 142 900

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Philippines

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+56 27 953 900

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Chile

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+51 14 341 111

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+58 22 615 556

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Venezuela

+1 (501) 312-9000

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Manager

+1 (973) 496-3916

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+1 (530) 566-9835

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Avis emails

custserv@avis.com

100%
Confidence score: 100%

Support

info@avis.com

100%
Confidence score: 100%

Support

Avis address

Six Sylvan Way, Parsippany, New Jersey, 07054, United States

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Feb 03, 2026
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