CB Vehicle Rental and Leasing Avis Complaints #2-21

Avis review: Avis overcharged me

Robert Deveraux Sands of AU

Sep 17, 2026 10:46 am UTC

Featured review

Booked a car with a total cost of 1,176.10, to be paid on pick up. On pickup I was told the money would be held on my account to be debited later.

Pick up was 16th June 2026 and drop of 28th July 2026 from and back to Manchester Airport.

On 20th July 2026 840 pounds was taken from my account and then on 30th July 470.02 pounds was taken. This totals 1,310.02 pounds, an overcharge of 133.92 pounds.

Why had my agreement been split into two invoices resulting in the overcharge?

I delivered the car back with a full tank of fuel and undamaged.

So far, I've only had an Ai response that doesn't address my complaint. It was supposed to be escalated to the Customer Care Team. One month and no reply.

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custserv@avis.com

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info@avis.com

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Six Sylvan Way, Parsippany, New Jersey, 07054, United States

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Oct 05, 2026
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