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CB Vehicle Rental and Leasing Avis Complaints #2-21
Avis

Avis review: Got overcharged then ignored!

K
Author of the review
11:18 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Rented a car in Italy in early July for which I paid upfront (including insurance). At the rental desk in Venice, I was told I had not purchased the full insurance (what I bought was the only option) so I chose that too, and for which I was told it would be around EUR 120 for the 4 days. The car I booked was also not available, so I got 'upgraded'. In short, I ended up getting charged almost EUR 1500 for 4 days! I've raised this issue with Avis Italy since then, but I get NO RESPONSE at all. How can this be considered customer service?!

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  1. Avis Contacts

  2. Avis phone numbers
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  4. Avis address
    Six Sylvan Way, Parsippany, New Jersey, 07054, United States
  5. Avis social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 22, 2026
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Avis Category
Avis is ranked 8 among 85 companies in the Vehicle Rental and Leasing category
#06 U-Haul International U-Haul International #07 Turo Turo #08 Avis Avis #09 Budget Rent A Car Budget Rent A Car #10 CarTrawler CarTrawler

Most discussed Avis complaints

Outrageous debit on car scratch
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