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Q & M Dental Group

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Q & M Dental Group Customer Service Contacts

The Chadwick, 81 Science Park Drive № 02-04 Singapore
Singapore - 118257

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Complaints & Reviews

Oct 23, 2020

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Q & M Dental Group — Post RCT

I have started my RCT on 28/6/20 at Woodlands Q and M branch and finished everything including crowning on...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Q & M Dental GroupDental overcharge of 2 molar tooth removal (total bill $1114.80)

I am extracted 2 of my molar tooth and the dental clinic has overcharged me with total bill $1114.80.

First, when I asked the dentist how much is the cost of the removal of my molar teeth, dr sathy tries not to tell me the full amount but only telling me it could deduct using my medisave. After my emphasis to know the price, then he told me after that.

In the end, I am being charged for s1114.80 for complicated surgery of both removals of my molar tooth that finished within an hour.

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    RESOLVED

    The complaint has been investigated and resolved to the customer's satisfaction.

    • Q & M Dental Group's response · Oct 25, 2020

      Hi guan meng teh,

      Thank you for your feedback.
      Please allow us to express our sincere apologies for your unhappy experience at our clinic. Please write to us at [email protected] with the details of the incident, your full name and ID number, we will commence investigation and strive to improve our service in future.

      Thank you.

    Sep 18, 2018

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Q & M Dental Group — Professionalism and bad customer service

    Went for annual dental check up washing and polishing at Q and M dental clinoc in Punggol. It was the worst...

    Q & M Dental Surgery (Boon Lay MRT) — overcharged extraction service

    I went to this Q&M Dental Surgery at 17/7 to check on my tooth as I'm having severe pain. I though it would...

    Q&M Dental Clinic — Worst dental service I had

    This is the worst dental service I had and I will never go back to this Q&M dental clinic anymore (I went to...

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    Q&M Dental Clinic — Fees overcharged

    I had visited an overseas dentist a couple of months ago and was told I have a couple of small decays. I...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Q & M Dental Group — Utterly bad customer service

    I am deeply appalled and shocked at the bad customer service I was given at the Q&M clinic at Bukit...

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