Dollar Tree
reviews and complaints

Dollar Tree Store condition

Someone needs to clean the floors they have not been swept or mopped in a least a year. I guess the best way to describe it would be to say they let a herd cattle in the building and they trampled in mud and [censored] that is stuck to the surface. It is thick all over the store. I've decided that unless I hear they have cleaned I am not going to be returning...

Dollar Tree Not being able to open since damaged by hurricane - taking so long to reopen

To whom it may concern: We finally had a reliable place to save money and get our needs and even our wants met. We live in a very small community with very few stores. In order to get some items we travel approximately 35 miles to be able to save money on our very limited income. This store was a very valuable asset to our community. This store was so...

Dollar Tree Serious problems with customer service and covid safety

Was frequent repeat customer who used the store from its opening until ran into serious problems with customer service and COVID safety. Have not been back since October as my repeated attempts to get, Anthony, manager, to take charge and effectively enforce Employee Mask Safety Policy came to no avail. In fact, spoke with him at least 4 different time...

Dollar Tree Im complaining about the manager

Dollar Tree Customer service / discrimination

Me and my family had went to the Dollar Tree in Smyrna off Cobb Pkwy. We had went to the check out with ONE item in my hand, to a register that the light was on. The worker (Margarita) was at the next register. I had asked if she was at that register? Thinking since the light was on. She stated "NO". I asked if she was going to be opening, she said "NO". We...

Dollar Tree Masks

I understand the mask (mandate). I have a health condition that I cannot wear one. Yesterday I was in one the stores in Va and I stated that but they said I still had to wear one. Ok, then I will check out and go. I was told I could not check out with out a mask. I was told I could order online instead of coming to the store. That's fine except I don't get...

Dollar Tree Vulgar language and unethical behaviour

The girl that worked there (Kirstan) was extremely rude and used multiple curse words during my encounter with her of asking where to find a product. Additionally, she gave me the incorrect information and when I turned away she called me a vulgar name and mumbled that she needed a smoke break. When I asked to speak to a manager she stated that she was the...

Dollar Tree Customer service

Hello, I am writing in regards to an employee that worked the register at the Ellenwood, Georgia location @ 2824 E Atlanta Rd. The employee's name is Marisol. Marisol was condescending and rude to a very nice gentleman that was in line before my wife & I. Then Marisol firmly told my wife where to return the shopping basket. Marisol was bragging to another...

Dollar Tree The cashier sales associate: Juliana

I was in the store this evening and the cashier asked me did I want to sponsor a toy and I said yes, so I stuck around and she did not ask, the man behind or the women behind. I asked what toy did she choose and she choose a CMAS flashing headband, if it's that time of year, usually we select the toy for the kids we support. I guess you all not doing...

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Dollar Tree Store 4305 checkout management

On Sunday, November 11, 2020, 10:45 a.m. I shopped the Dollar Tree located in Wheatland Towne Crossing Store #4305 in Cedar Hill, Texas. There was only 1 cashier and 20 people in line. It took 25 minutes for me to check out. I asked 1 of the 3 people not checking and standing around to open another line. Instead the employee moved the line 1 isle over...

Dollar Tree 10% off coupon was not honored

I presented my 10% of coupon, but nothing was taken off at the register. The store manager called her supervisor, but the supervisor did not answer. I was not the only one this happened to. The Dollar Tree Website did not allow me to complain. I have no problem with the employees. kist aggrevated that the website was useless. It was only $2.00, but the 10% coupon was the only reason I went today.

Dollar Tree Employee safety

Today while shopping at Dollar Tree a what loomed like a homeless lady and a young man ( he was a Dollar Tree employee) got into a splint inside the store. I'm not sure what it was about but as the lady was leaving the employee following her to the door kept yelling. Both were screaming foul 4 letter words. She continued down the sidewalk with him following...

Dollar Tree Store 7649 manager by name of James

Oct 8, 2020 today I was at the above store in hot springs ar and was next to checkout. I politely ask if another employee that was wearing a mask could check me out or else could he put a mask on his chin very rudely he replied I could go to walmart if I didnt like it. He was well or he wouldn't be at the store. He did proceed to office to get a mask all...

Dollar Tree Online order

Dollar Tree Store employees

Straight to the point, I think that it is so rude and unacceptable to refuse your customers to use the restroom that has been it that store for years for customer use, over the last 6 + months your store for whatever reason shut it down. Employees say that it broken and corporate office won't fix it, so they tell customers that they have to go next door to...

Dollar Tree Manager and employees unethical behaviour

Good day, My name is Susie I live in Burns, Oregon and shop quiet often at the Dollar Tree. On September 13, 2020 at 16:30ish, I experienced a horrible event at this store, I was totally embarrassed for the store, and in my opinion at least 4 employees should be either be fired or re-trained appropriately. As I was shopping I heard a lot of screaming...

Dollar Tree Poor store management / illegal behavior

I have worked at Dollar Tree for approx. 10 yrs. Never had any issues until my store's most recent manager started. Store #1407, Clay, NY. She gets away with so many unprofessional and/or inappropriate things; I don't know where to begin. 1.) Certain employees smoke pot each morning in company parking lot before entering store to work; manager & asst...

Dollar Tree Unethical behavior

There have been multiple complaints from both Customers and Employees regarding an aggressive manager in this store by the name of Kathy. People have witnessed her screaming at the top of her lungs at customers and swearing at her employees myself included. She intimidates employees and talks down to them in front of customers and has abruptly hung up on me...

Dollar Tree Wrongful termination

I believe I was wrongly terminated on September 17, 2020. I, Christie Lindsay, am the now former Merchandise Assistant Manager for store #6597 Located in Alexandria Louisiana.. The store just recently got a new Store Manager and I feel like she has personal issues with me and a few associates that were pushed off schedule to look like job abandonment...

Dollar Tree Customer service

Dollar tree in Thomasville North Carolina the black woman working at 4:15 pm on [protected] had a very nasty attitude with me when I was looking at the balloons checking to see if they had any in stock. She needs to be replaced. She kept hollaring across the store like I was a child and I am nearly twice her age. She kept on and on this is a way too loose a lot of business.