Covid non-compliance
I was shopping at Dollar Tree on Wednesday January 7th, 2021 and I noticed that the checker and another employee were not wearing masks. They did have their masks under the chin, but were checking out customers without wearing their protection properly. I had finished my shopping and was waiting in line. When it was my turn to be checked out I asked the...
Read full review of Dollar TreeManager
On 12/19/2020 I was at Store #1983 and checked out at 12:55. Sales Associate was Amy. The store wasn't busy while I was shopping. When I was preparing to check out the manager approached the check out lane. She proceeded to rant about affluent people with nice cars coming into the store to shoplift. She stated that they steal items and resale them for .50...
Read full review of Dollar TreeCustomer service and store appearances
I have been a shopper at Dollar Tree has opened at the location in Reidsville GA. Here recently it looks as Dollar Tree in Reidsville have lost management. Previous before me shopping at this location. I have never experienced boxes in each isle and the freezer section blocked h you could not get to the frozen foods. I asked a young lady name Brittany that...
Read full review of Dollar TreeCharged incorrectly for 2 christmas items that I purchase december 29th
Rude comment by cashier she wishes dollar tree didn't do tax exempt. I filled out new tax exempt info on line per a few stores I went to before christmas this store #485 regency plaza said they knew nothing about using my barcode to not have to fill out the paperwork anymore at all the stores I go to. Then she started ringing me out as I was putting my items up, the last thing she rang out was a potholder with santa clause on it and it rang up a dollar. I told her I didn't want it for dollar she gave me attitude and took it off. When I got home I was charged dollar for christmas scunci (8 elastic ponytail holders) and I bought two of them. I made a special trip back last night and the lady in charge said there was nothing she can do. All I want is my .50 cents x 2 = dollar item. She told me to talk to the manager today, I called their and shalonda told me that corporate marks things down and there was nothing she could do. I explained I purchased christmas items at many dollar trees on that day and the only store I had issues with was this one. I bought a wide variety (200 items) of christmas items at .50 each. I understand you can't take back christmas items but you can see I purchased after christmas when things were marked down to .50 cents. There isn't a scanner in the store to see what is marked down and what isn't. Plus there was another customer checking out that was upset that some of the christmas were not coming up .50 cent. I go to the dorset rd store 63043 and they are wonderful so happy that can supply things for a non profit organization. This store 485 is very rude the lady last night without looking at me receipt said I wasn't here the day you checked out, how would she know without looking at my receipt for the date I was there. I know this is only a dollar at the end of the day but it is the principal of the matter. I told the lady today that these were purchased for disabled people that get their money from the government and she replied "so we are all trying to survive". Sorry you have to read this but I thought I should explain my situation and unhappiness I am feeling with this store
Desired outcome: Phone call or email and hopefully the matter made correct. My company was shorted a dollar
Employees behavior
I was just in the dollar tree off Estes parkway in longview Texas. The employee and the bread delivery truck driver were bad mouthing and cursing our current president! There opinions should be kept out of the marketplace. I found it offensive and disrespectful of the office of the president of our United states of America. I left the store and did not...
Read full review of Dollar Tree and 1 commentStore employee
Hello,
Today being Wednesday January 6th I was in the Dollar Tree store located at 6418 Massachusetts Ave in New Port Richey FL at about 2pm.
I am blind so when I entered I asked if someone could assist me in finding what I needed. The young lady at the register was with a customer so the a gentleman who worked there asked me what I needed to find and I told him what I was looking for.
He said 'over there' to me and I asked where. He then told me the isle numbers. I asked him again where and held up my cane for him to see it but he repeated himself saying over there.
At this point the register girl was done and told him I was blind. He again just said over there and for me to go look for it.
I then said forget it and walked away because it was not a nice feeling I had. The young lady then said she would help me find it. While in the isle with her I stated that was totally uncalled for what he had done and she responded he was very rude. I got the feeling the way she said it to me that this was not the first time something like this had happened.
When at the register with the young lady I said to the man that I am blind and he could have been a little more helpful. His response was "I told you where it was."
I then said if I had better vision that might be a help but not in my case. I also told him I did not appreciate his rudeness. He then said "You came in the store, you didn't have to."
I am sorry, but no customer has to treated badly and spoken to like that. Being I am blind shopping is a challange and at times I need assistance. Any other store I go into provides me with assistance so why not Dollar Tree today.
My name is Anthony Truscello
[protected]@yahoo.com
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Service
I was shopping at the Dollar Tree, 1283 E Ogden Avenue Unit 109, Naperville, IL 60653 on 01-05-2021 at around 8.30pm. After shopping I took my goods to the cashier (Mr. John, white male), another employee an African American male offered to check me out at the other counter. I went to the next counter, the 2nd cashier started to ring me up even before I put...
Read full review of Dollar TreePair of socks, really
Just a pair if socks I opened the pair of socks and they had a hole where the top of your foot would be. I took the pair back the next day. I used the checkout no receipt given out. When I went back that next day, the manager asked me for the receipt. I said I pushed the red button no receipt. I then said I only want to exchange them. She once again said no...
Read full review of Dollar TreeEmployee
On Jan.2 I went to my local dollar tree to look for products to do my video, I went to the restroom and came out and went over to the pet department and was looking at the bones and was approached by an employee and she asked "are you planning on purchasing all the items in your buggy" I said excuse me as I was taken back a little, and she repeated herself...
Read full review of Dollar TreeEmployee
I was visiting Minnesota and was shopping with my brother and sister-in-law on January 1, 2021 at the Maple Grove store. Initially, my brother went into the store and we followed later. When my sister-in-law and I walked into the store my brother warned us that an employee was not happy with him. He went into store without his mask. The employee asked him...
Read full review of Dollar TreeLost my daughters bag containing $50.00 worth of product
My Daughter (15 years old) went into your store located at 7478 Chapman Hwy, Knoxville, TN 37920 on December 30, 2020. When she walked in she was still carrying her recent purchase from Wal-Mart which is right next door because we had not yet been to the car to put it up. She was instructed by staff there that she could not walk around the store with her...
Read full review of Dollar TreeThe Management at the Highway SE , Conyers, GA Store.
Covid - 19 social distancing. I was standing in line and the cashier stated that she was now closed okay! This manager kept accusing me of standing where the woman had closed. I said no I am waiting for you. She started arguing, not realizing I had a cough and was trying to get out of there and the lines got too long and no 6 feet apart. The manager kept...
Read full review of Dollar TreeBathroom policy
I don't remember the date, but sometime before Christmas 2020. I was in the Dollar Tree at 1607 Caldwell Blvd in Nampa Idaho. I want to tell you that I have spend tons of money at Dollar Tree and in many cases the first place I go before any other store. One evening I had to use the bathroom and asked an associate and she refused me. I had to leave the...
Read full review of Dollar TreeVery slow checkout procedures!!!!
Every time that I go into the Dollar Tree Store (Champlain Dr. in Fresno, CA.) there is only one checker and about 15-20 people in line waiting!! This has occurred several times in the past year. Today was the same situation-nothing has improved!! I got very frustrated and discussed this with the manager. I go the feeling that she could give a "rat'...
Read full review of Dollar Tree and 1 commentReconsideration
Please forward the following email to all members of the Board, Corporate Office, Regional Director for Wellington, KS, plus District Manager, Clarissa, for Wellington, KS, etc. for Dollar Tree to reinstate my employment. Please allow me to work at Dollar Tree to reimburse $100 from accepting fraudulent bill, & continue working at Dollar Tree...
Read full review of Dollar Tree and 1 commentCovid rule
Was wondering why closing the restroom at dollar tree is necessary. I recently had to leave the store on the second occasion without making a purchase. I take medicine that causes me to urinate frequently I had a buggy full and around 20 people in front of me in line to check out and was refused even begging to use the facilities but to no avail so I left...
Read full review of Dollar TreeManager not wearing mask
I was waiting in line punches items, there is one line open, than other person come out open other line and I notice she is not wearing face mask and told us come over there to check out, I refused go over there and I told that person wear face mask, she refused to wear mask saying that we are wearing that enough, I told her I will complaint to Manager and...
Dirty store manager smoking outside
Every time I go to the Dollar tree in Heber Springs the managers outside with a couple of girls smoking and their cigarette butts everywhere outside especially the stairs to go up there has to be a whole bunch well if they got that much time they need to sweep out in the parking lot and every time I go in there there's boxes everywhere and the floors are nasty looking and it needs some control
Read full review of Dollar TreeDOLLAR TREE store
I bought a bag of Wise chips and got home, then noticed a hole in the bottom of bag. May be mice . Also I do not know why that ownership does not take time to power wash the store front regularly, because just entering the store can be nauseating. for god's sake we are only human. Northwest Baltimore, Maryland at the Fallstaff shopping center. Need help and jobs in the community.
Service / MGR
I went to the Dollar tree in Venice FL, US 41 by Jacaranda. As always it was very busy with only two registers open. I gave the cashier (who was the manager Jeff) the exact amount and told him no receipt needed. He told me I must select no receipt. With covid as bad as it is, I don't use a credit card so I don't touch the germ infested keypad. Given my...
Read full review of Dollar TreeAbout Dollar Tree
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