Dollar Tree

If you can't control your child, don't put her in situations like that. I'm sure the manager wouldn't have been yelling at your husband if he was just raising his voice. She probably perceived this as your husband yelling at a child and tthought the child was in trouble. They make medicine that controls add and there are ways better than yelling to get your child to comply, which as a pediatrician your husband should know. I honestly think that at least half of 'add children' are just parents who can't control their children so they put a disease on it so they don't get blamed. If I saw a man yelling at a child in such a way as I thought abusive then I would definitely call the police because you can never be sure. And what was your husband doing at the door yelling instead of going after the child when she was running around the store?

although I feel for your story... that was nothing more than a story. I love how you emphasized how "you nor your husband were doing anything wrong" while telling how horrible the manager was. If your kid has ADD.. they make a drug that works... use it.. then you dont have to blame retail for your child being over assertive. As far as your complaint goes... Shop at wal mart.. that way no one can find your un-medicated kid and there for no one will care.

I worked at Dollar Tree for awhile in Tole why work your ### off when they are just going to put new people in to take your place and give you nothing in return no hours no reason just here you work at dollar tree but i am not going to give you any hours I can't quit even if I want too so what can I do. is there anything that can be done or not.

Parents
need to be more focused on dealing with child in public.
If the behavior was preceived to be out of line - maybe it was.
We give names to behaviors that we have allowed to develop
over the years and our inability to be strong parents.

efingsimple...that is NOT the proper procedure when something does not scan.There is a misc 1.00 key.When you scan another item twice for a different item it messes up sku integrity.Have you never seen DORIS?Yes it may be the same price but it messes up the store inventory(showing more sold than actual) and the buyers think something is selling more than it is.as far as the product that is not scanning there is a tool that can correct the store on hands.As far as customer service that person should have been refunded the 1.00 and on the refund slip you can put that it was an overcharge and put the info from the bottom of the incorrect slip on there too.If it was done correctly in the first place, there would be no question.The employees go thru a register training process, not the customers.Its the employees job to watch their screen as items rung up.The customers only see the last item scanned and trust that the employee is doing there job correctly.Yes sometimes things do scan more than once by accident.But if they watch their screen it can be corrected before its even totaled out.The manager should have made the customer happy.Sounds like some retraining and videos are in order for you and that store.

Sometimes there are products that do not have the sticker on them (SKU) so the cashier scans another item twice to make up for the one that doesn't have the SKU. It would be difficult for that manager (or that cashier) to even tell unless you discovered it as soon as it happened or came back that same day with the same cashier on duty. They see a lot of people throughout the day. I typically ask the customer permission if it's okay to scan another item twice if a SKU is missing from another product (after all, it's all 1.00 plus tax). So far they all have been okay with that. But perhaps you waited too long. There was nothing the manager could have done. That blows. Pay attention to the register as it scans; you'll avoid this issue (some registers are VERY sensitive and scan twice, but this doesn't happen too often). Good luck.