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Giant Food / Giant of Maryland

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Customer Service

8301 Professional Place, Suite 115
Landover, Maryland
United States - 20785
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat8:00 AM - 5:00 PM
Sun8:00 AM - 5:00 PM

Complaints & Reviews

They were all rude and I've never experienced that at this store

Good Afternoon. I wanted to submit a complaint about the store in Washington DC, on 3rd and H street NE. Thi...

March-April 2020 re online purchases of toilet paper not possible

I have contacted Customer Service at GIANT [protected]) several times to ask that my online order for...

prepared foods/cheese and pepperoni stromboli

I purchased a stromboli on 11-22-19 at Giant. After I cooked the stromboli I began eating it and found the...

Giant Food Stores

customer service

Went in with a check and verified I could use with manager before shopping (only had photo of my ID) she said...

place to sit and wait for people shopping

I was very disappointed the new mill Station store has no benches inside the store that people could sit down...

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unethical behaviour

I was a former employee at Giant Food Stores In Bartonville PA. I work there almost years. I was working...

Bartonsville Retail Stores

florist service

I found an employee named Kashif at the florist section. He was supervising a lady customer whom he allowed...

giant kitchen bags - drawstring

The Giant - Kitchen Bags (13 Gallon Capacity) have now had a defective manufacturing issue with the drawstring for months... when you try and pull the drawstring to tie up trash bag, it actually tears the top lining and does not allow the drawstring to tighten.

I have noticed this for months now, thinking it was just a mistake on the part of the machine, but it has been constant now every time I buy this brand! Usually, I am very happy with Giant products, but this is very frustrating to say the least... it obviously has something to do with the machine's alignment! Please fix it. Where is the quality control???

Again, could someone please look into this situation immediately... its definitely a manufacture defect in your plant's equipment!

Thank you!

expired/stale food

Yesterday I went to Giant, 2145 York Rd, Lutherville-Timonium, MD 21093. I purchased some items to cook...

deli deluxe sharp cheddar slices

Your website directs you to giant food stores for this product, but they do not have it anymore. What happened to it. I cannot find it anywhere. I have looked at several Giant stores, Walmart super centers. But none of these stores even has a place for them anymore! This is very aggravating, as we use it more than any other cheese. Has it been discontinued, or is there a major lack of communication happening between your company and retailers?

store appearance

I visited the White Oak, Maryland Giant Food yesterday, Tuesday, Feb 27, 2018 in the evening just to pick up...

[Resolved] giant 249, I got hired, and did orientation. where's my employment?

Costumer service doesn't send my messages to the manager, I've called seven times and they won't even ask for...

dairy

I as a explicitly decent customer, without any negative attentional attempt to harm myself or any other...

beer garden

Beer garden and eatery at this store is horrible. Manager in this section is rude, never open on time, and...

The attitude of employees at this store!

This store is absolutely unfriendly! Especially the deli dept.! Most of the time they do not have what you...

Wrongful Termination

I was actually fired yesterday in a harsh uncaring manner by my bosses that I thought were so...

abysmal service and incredibly rude staff

The pharmacy #310 at the Annapolis Road location in Bowie Md is absolutely abysmal. The entire pharmacy staff...

Overcharging

Giant Food Stores has developed a pattern over the past 8-10 months or so of overcharging at the cash...

Smelly Store

I have always shopped at Giant Food stores in Virginia. I happen to love food and over the last four years or so, I have put on a few pounds. Specifically, I stand at 5'3'' and I used to weigh about 150 pounds. Today, I tip the scale at about 320 pounds. Prior to losing the weight, I went to a Giant Food Store in Virginia and I was an acquaintance of the manager and employees. As I grew to be larger and larger I decided to go to another store because I was embarassed of what others at the first Giant would think. I decided recently to return to the old store (thinking that it would be okay). I walked in the store and the manager saw me. "Hey it's Hector" he said. And then he said, "Hector! You are fatter than ever!" I began to walk out the store but employees blocked the door and employees and patrons chanted:

HEY FAT BOY HOW ARE YOU
HEY FAT BOY LOOK AT YOU

HEY FATTY WE ARE HAPPY YOURE HERE
WE NO YOUR FAT SO DON'T FEAR

YOU GAINED SOME FAT AND WE THINK YOUR A FREAK
WE KNOW IT'S A CAKE THAT YOUR FAT FACE SEEKS

STOP EATING EVERYTHING YOU SEE
SHOP IN THE FAT FREE SECTION FOR FREE!!

store manager

Jerry Reinbark is a very rude, ungrateful and very disrespectful to his staff. He has taken items from the...

In The News

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ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
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