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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
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1.1 2964 Reviews 2962 Complaints
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Dollar Tree complaints 2962

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T
12:08 pm EDT
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Dollar Tree Pooler GA 5/27/2020. After completing a application and interview, I was asked to fill out employment tax forms via email. I was then asked to bring in my id and ss card to schedule training. When I arrived on the agreed date the manager stated she was unable to upload the information requested and submitted to her in the system and ask that I...

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8:08 pm EDT
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I find it very disappointing and a bit discrimatory that at Dollar Tree in Columbus Ohio a 4 packs of soda or Perrier drinks sale at 4 for a $1.00 and in the "Urban" areas they divide them up and sale them for a $1.00 each. Why is this? Are they price gouging in lower economic communities? It's all on Youtube. This is really unfair. Will they change?

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3:24 pm EDT
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I was in your store on 05/12/2020. I was at the end of one of the aisles needing to turn left. Your employee was stocking the cooler that was in this store. The cart that the frozen items were on was blocking the way where I was not able to turn. I waited until your employee turned around to get more items to place in the cooler. I expected that with her...

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5:33 pm EDT
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Hi I'm a regular customer who loves shopping at the Dollar Tree @ 56 Snyder Ave. in South Phila. The Manager at this Particular store should not be there to manage in fact I don't know how he got this position. He is the most rude & ignorant Manager. I've witnessed on more than one occasion with myself and others how he talks to customers and his employee...

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10:21 pm EDT
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Store #6007 I bought two Dr. Sheffield anti itch creams and was charged for three. I went back the next day to get my money back and they refused. They wouldn't even offer me a credit. The very rude girl working there said something about "I have to check the video tape." I asked her when she planned to check these "video tapes" and she said the manager...

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M
6:53 pm EDT
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Good day; My name is Miss Brown And I just left your store Number # 5481. I love your store but... Recently I have noticed that you have hired this.. This individualof the female type who was at the door allowing folks in as the social distance allows (great job by the way!!!) Anyway, I ask this... This person while she was standing behind the cash...

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6:28 pm EDT
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My complaint is the store is so nasty you can write your name on ever thing in there it doesn't look like it has ever been cleaned, this unsanitary to the people that shop there I have been in there to many time and it looks the same please you people need to come to this story and check it out your workers are just so lazy. Also the workers dont wont to wait on you. Thank you Tim Smith

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8:50 pm EDT
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DollarTree 13122 S US Highway 301 Suite 133. Riverview, FL [protected] [protected] I'm a regular shopper at your Dollar Tree location of Summerfield. Just this early evening today, Friday, 4/17/20 at 4:10 p.m. I entered the store and picked up an empty shopping hand basket. I realized after entering the store I didn't have on my face mask (COVID 19), I...

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4:56 pm EDT
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Dollar Tree Clerks

04/17/2020: There was a sign posted on the door that stated that only one person per a household was allowed in the store. My friend and I live in two seperate households and both of us needed things for our sepereate houses. One of the clerks (who went and hid in the back after) told us that one of us had to leave, even though we were still following what they had stated. That clerk and another who was towards the back then decided to not so subtly yell to each other about the situation and talk about how "rude" we were. All this was just talking to them before this they had been yelling back and forth from different parts of the store about different products that they were taking off of the shelf and using/eating without paying. Not sure if that's against the companies policy, but it seems like it would be. There was some other things, but this is getting too long. Client number was [protected] [protected] I believe.

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7:18 pm EDT
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Two of Dollar Tree Hispanic store clerks, unmasked, no handgloves, were laughing and talking so loud face to face so close that they could have been exchanging saliva droplets with each other. Both were unmindful of the 6 ft social distancing guidelines that have been in placed for gorcery stores or other businesses, or elsewhere nationwide due to covid19...

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4:27 pm EDT
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I am complaining because the cashier was very rude and couldn't manage five people in a line, the cashier was very rude to the older lady ahead of me and i was standing in the line as well on the tape on the ground as well, exactly where i was supposed to .I had to raise my voice to her becuase she was being rude and couldn't have manners to her custmor...

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1:30 pm EDT
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G Glenn001 Apr 16, 2020 Hi, My name is Glenn Pierre, employee number is 6528185, store number 209, located at 18328 nw 7 ave. Contact number is [protected] Cell I worked for Family Dollar for approximately 4 months and had the worst experience with a District Manager. OnJanuary 10th I received a phone call from DM (Andrea) where she said " If you cannot...

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3:04 pm EDT

Dollar Tree first aid alcohol

I was in your Natchez, Mississippi store early this morning looking for alcohol. Clerk said they had it but it would not be put on shelves until Monday. You only have one store in Natchez and I could not find alcohol at any other store here.
I live way out from Natchez in the country and only come into town once a month to shop. I'm 65 years old.
She would not go get or let me go get 2 bottles from the stock room. Under these conditions in our country right now I do not see why she couldn't have sold me 2 bottles.
Please respond.
My name is Pamela and my cell number is [protected].

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3:28 am EDT
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Patricia Lawson [protected]@yahoo.com April 5, 2020 Dollar Tree To whom it may concern, I've been a frequent shopper at Dollar Tree since 2013. I enjoy shopping and finding great treasures in your store. Unfortunately, I have a complaint regarding an employee at my neighborhood store #1595 located on South Rainbow Blvd suite 101, Las Vegas, Nevada...

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K
3:04 pm EDT

Dollar Tree Pampa long grain brown rice

As we were washing this brand, bugs were coming out of the rice grain. We have seen not 1 bug but plenty of bugs still alive and crawling.
This is unacceptable, its alarming and harmful as many people shop here on a budget, this company feel they can sell their awful food to this company. This really helps people in the world understand where sickness is coming from- unclean food and and unclean animals se gently placed in our food to create plenty and sell across the world. The company Pampa should be ashame. I wonder if you family eat this rice as well.

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6:17 pm EDT
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Good Day. I am a small business owner and a frequent shopper at your store #5838. First I want to say thank you for staying open so business owners like myself can get things we need since ordering online is a challenge during these scary times. I was in your store on 3/24/20 at around 11:30 - 12:00. I was looking for foam board in white and black. I found...

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3:23 pm EDT
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3/25/2020 I had to wait in line today at the Dollar Tree in Styretown in Clifton NJ store 3101 around 2 PM today. Michelle who was working in aisle 2 decided to open her register and took take her friend behind me when I was next in line. Playing favorites at work is not very professional or wise. This is how I know the cashier is named Michelle. Michelle...

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9:15 am EDT
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I visited the store yesterday (3/24/20) and the store is dirty from entry to back door. The store lighting is ABSOLUTELY TERRIBLE. The store shelves are always sloppy and many boxes on the floor. This didn't just start due to health crisis this store and on the store at 11618 Marshfield Ave Chgo, IL 60643 are the two worse stores I have seen. It i...

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R
10:28 am EDT
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Dear sirs, I went to the Dollar Tree in Lincoln, RI on Saturday, March 14 around 7pm. The employees were very friendly, courteous and helpful. The store was well stocked and the isles were clear and clean. The store is very neat and tidy. The only complaint that I have is the lighting. You need to send someone there to replace the blubs in the ceiling...

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9:11 am EDT

Dollar Tree Horrible Customer Service

So, where should I start...one, I used to work here. I worked there for less than week until I quit. I quit because my store manager has no communication skills and is very rude to us, workers and the customers. She scolded an old lady who was disabled because she needed help finding a diet soda which I tried helping her before my manager, S., whipped around the corner and told me I wasn't allowed to go and help her. I was shocked because I work with Walmart too and at Walmart we are told to help our customers out if they need help. This lady was clearly innocent. I asked the manager if she could help find this nice lady what she needed and I was shocked by her response. She said no, she can do it herself and she wont be doing her shopping for her and then came very close to the ladies face and scolded her. Then, this manager decided to whoop around the corner and didn't put the diet pop nicely down on my register and stormed off. Of course, I stood up for my customer and I got sassed at by my manager. This customer was in the right. She didn't even ask what kind of diet pop she wanted. I am just disgusted by how she handled my customer. It also seems all the other workers are afraid of her. That is sad. I think there is something going on with that manager, either way, it is no excuse to disrespect a customer like that. I wanted to cry hearing how rude she was to my customer. I don't regret standing up for my customer. Something needs to be done about that managers attitude and the way she handles stress.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Rude Manager was posted on Apr 23, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2964 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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