Lakeland florida store # 4339/08/06/2020
Good Morning! Yes I am deeply concerned about my Lakeland store. Been working there since March and I am sorry to say that the management has no concern about her associates. when ask to change availability or work in stocking and or cashiering, what ever the task is she does not have the management concern for the individual. I have tried to be calm and...
Read full review of Dollar TreeBeing cussed at by cashier
I need the District Manager to contact me about an employee at the Atlanta Texas store, using the F word, telling me to shut up which the Manager for the night heard. He told me he would be glad to get rid of me, because I ask him not to put some baby socks, Blanket in with the wet items because they were for a baby shower, he told me he had a line an...
Read full review of Dollar TreePolicy regarding employee masks
I am flabbergasted by the behavior of two employees at the DollarTree store in West View, Pa. I am a frequent customer and for the past several weeks I have noticed the male cashier (40's, slender build) always wearing his mask BELOW his nose. Yesterday, [protected], when I was ready to check out, as usual there he was with his mask under his nose. I was able...
Read full review of Dollar Tree and 2 commentsEmployees
I asked the employee if the hand baskets were cleaned since there was only one stack of them. She said rudely "If they weren't, they wouldn't be there. We have a sign on the front door. It is up to you people to read it." The when I was checking out, the employee at the cash register where to put my used hand basket. She said "Put it back where you got...
Read full review of Dollar TreeManager
The manager became very verbally abusive and vulgar when I suggested that he was being very rude with his cashier in front of the customers. I expressed to him how uncomfortable I felt and that was no way to treat your employees in front of the customers. He didn't want to hear it and said "if you don`t like the service you can go somewhere else" I do admit...
Read full review of Dollar TreeOrder system for online orders is professionally inadequate
Yesterday, I was in store and purchased a few "Premier Protein" Shakes. Today I wished to make an online order for a case of same shakes. Your order system shows they do not exist. I have encountered. the same problem with other attempted online orders in the past. Your website has numerous problems and glitches. You should have a pro take a look at it... I am currently considering becoming an Investor in Dollar Tree. It would be good to know your are trying to resolve the sites many problems. In these times of COVID19, I am certain many people would prefere to order online. Food for thought... Your Turn!
Masks and unsanitary conditions of employees and stores
To whom it may concern at Dollar Tree Headquarters: My name is Dottie, and I have been to several Dollar Tree stores in the Levittown, and Fairless Hills, Pa. area since the reopening after Covid-19. I am so angry and frustrated and very disgusted by the lack of seriousness the managers and employees have for wearing face masks. I went into a Fairless Hill...
Read full review of Dollar TreeStaff
I was in Dollar tree yesterday in Arroyo Grande, CA and the Man at the registrar had his mask on under his nose. I am a retired operating room nurse and that is not how you ware the mask. He had the nerve to say his Boss said he could ware it that way! It does not in any way protect us or him by doing that! The mask needs to cover Nose and Mouth! This issue...
Read full review of Dollar TreeRude employees
I was completely unaware that there was a law just put into place to wear a mask in our local town. Today dollar tree not let me into store because I did not have a mask. I offered to cover my face With my shirt so I could get something to make a mask and the manager rudely said no, read the sign. It wasn't like I didn't offer to cover my face and I truly...
Read full review of Dollar TreeManager and assistant manager
File a discrimination suit for my age. Manager said it was do to voids at register but only 1 warning. Unexceptable. Plz contact me at+[protected] Let me go do to to many voids he said. Although was only warned 1 time about it. They had a problem with my age so they used that to lay me off and advise that it was voids with know other warnings. That is unexceptable.
Read full review of Dollar Tree and 1 commentMasks
They are false advertising. They are not "dark navy blue" they are the standard light blue. When I called them to cancel my order because of the misleading of information the customer service lady was rude. I did sugguest to her that they need to correct "wrong information" that is online.
Current site 6/16-present. This is wrong and they should change this.
"return" policy
I left a Dollar Tree today frustrated and saddened: clearly not what I wanted. I am not only a regular, recognizable customer there, but I regularly do small acts of service for you. I go out of my way to bring in wayward carts. I pick up items and return them to racks or shelves. I am an obvious asset to you, and this should count for something, but it does not.
It upsets me to not be allowed to return four items because I no longer had the receipt. YOU had it! I'd mentioned that issue when I returned identical others(with receipt) stating that I wasn't sure where these four were. (I'd been helping a young lady with her wedding, as her mother died. Covid 19 threw this planning into chaos in many areas, including postponing her special day.)
If Dollar Tree has "cracked down" on the receipt issue during the pandemic, clearly part (if not all) of the reason is the shameful hoard-purchasing that harms real people. We don't know to what extent such greed has brought tragedy upon people unable to protect themselves. Their short supply is only because of hoarding. I hope you can admit the unjust irony of accepting, post-crisis, returns of essentials that selfishness withheld, because the greed-mongers have a receipt.
Today's unpleasantness is just another example of how we, the good and honorable many, are DAILY forced more and more to pay for the actions of dishonest, selfish people. The burgeoning of this injustice is the reason I left your store discouraged-- and yes, embarrassed. It could not have been pleasant for your employees, either. I was courteous as always, but I did express how uncomfortable the incident made me feel; and I left sorrowing that I‘d lost the sense of being respected and valued in your stores.
I try hard to keep track of my receipts in case of the rare need to make a return; hence my surprise at being turned down. In this case, my receipt was left in your hands. I wish that I'd known that it was futile to later attempt returning the four I couldn't find at the moment. I remember being told in a Dollar Tree in another state that you prefer that I show my receipt for returns, but either way, I could only exchange items. Hence my embarrassment today. Being made to feel foolish and wrong will surely affect the frequency of my visits, as well as the amount that I spend. My withdrawal from contributing to your bottom line is of no consequence to you, but I would not feel honorable if I did not express how your policy made me feel today. I deserve better.
If you remember the day and approximate time of purchase, and if not to far kn the past the cashier can retrieve your receipt using the digital journal. My store register maintains the last 9999 transactions though we do about 300 transactions a day so we can only go back approximately 2 months
Poor customer service
I just want to complain about the HORRIBLE treatment I received from the store manager. I was the only customer in the store on 4/23/2000, it was my bday. The managed viciously attacked me saying I wasn't allowed in the store due to the hour which was limited to the elderly and the immune compromised. I explained to her that I fit the second category but...
Management
Dollar Tree Pooler GA 5/27/2020. After completing a application and interview, I was asked to fill out employment tax forms via email. I was then asked to bring in my id and ss card to schedule training. When I arrived on the agreed date the manager stated she was unable to upload the information requested and submitted to her in the system and ask that I...
Read full review of Dollar Tree4 pack items
I find it very disappointing and a bit discrimatory that at Dollar Tree in Columbus Ohio a 4 packs of soda or Perrier drinks sale at 4 for a $1.00 and in the "Urban" areas they divide them up and sale them for a $1.00 each. Why is this? Are they price gouging in lower economic communities? It's all on Youtube. This is really unfair. Will they change?
Read full review of Dollar TreeRude employee
I was in your store on 05/12/2020. I was at the end of one of the aisles needing to turn left. Your employee was stocking the cooler that was in this store. The cart that the frozen items were on was blocking the way where I was not able to turn. I waited until your employee turned around to get more items to place in the cooler. I expected that with her...
Read full review of Dollar TreeManager
Hi I'm a regular customer who loves shopping at the Dollar Tree @ 56 Snyder Ave. in South Phila. The Manager at this Particular store should not be there to manage in fact I don't know how he got this position. He is the most rude & ignorant Manager. I've witnessed on more than one occasion with myself and others how he talks to customers and his employee...
Read full review of Dollar TreeOver charged me!
Store #6007 I bought two Dr. Sheffield anti itch creams and was charged for three. I went back the next day to get my money back and they refused. They wouldn't even offer me a credit. The very rude girl working there said something about "I have to check the video tape." I asked her when she planned to check these "video tapes" and she said the manager...
Read full review of Dollar TreeAn employee
Good day; My name is Miss Brown And I just left your store Number # 5481. I love your store but... Recently I have noticed that you have hired this.. This individualof the female type who was at the door allowing folks in as the social distance allows (great job by the way!!!) Anyway, I ask this... This person while she was standing behind the cash...
Read full review of Dollar TreeThe store it self
My complaint is the store is so nasty you can write your name on ever thing in there it doesn't look like it has ever been cleaned, this unsanitary to the people that shop there I have been in there to many time and it looks the same please you people need to come to this story and check it out your workers are just so lazy. Also the workers dont wont to wait on you. Thank you Tim Smith
Read full review of Dollar TreeAbout Dollar Tree
Most discussed Dollar Tree complaints
Unable to return items with receiptRecent comments about Dollar Tree company
Service
Simply Good Stuff
2 reviews
Star Bazaar India
1 review
Dollar General
3850 reviews
The Beer Store
34 reviews
Sheetz®
22 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.