Menu
Write a review
File a complaint
Dollar Tree Profile

Dollar Tree

www.dollartree.com

Learn how the rating is calculated

1.1

Overall reputation rating based on reviews and complaints

Dollar Tree earns a 1.1-star rating from 3 reviews and 2986 complaints, indicating that most bargain shoppers are dissatisfied with their purchases.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dollar Tree Complaints Page 36 of 150

ComplaintsBoard
C
7:00 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I believe I was wrongly terminated on September 17, 2020. I, Christie Lindsay, am the now former Merchandise Assistant Manager for store #6597 Located in Alexandria Louisiana.. The store just recently got a new Store Manager and I feel like she has personal issues with me and a few associates that were pushed off schedule to look like job abandonment...

Read full complaint and 1 comment
ComplaintsBoard
J
4:28 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollar tree in Thomasville North Carolina the black woman working at 4:15 pm on [protected] had a very nasty attitude with me when I was looking at the balloons checking to see if they had any in stock. She needs to be replaced. She kept hollaring across the store like I was a child and I am nearly twice her age. She kept on and on this is a way too loose a lot of business.

Read full complaint
ComplaintsBoard
S
12:52 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The main manager Shannon smokes marijuana with her employees on the job. Shannon only hires her very close friends and family members that live with her and when promotion opportunities come available she only gives it to her friends that live with her or one of her family members. Shannon has been over heard multiple times talking about her sex life with...

Read full complaint and 1 comment
ComplaintsBoard
S
10:00 pm UTC

Dollar Tree Sweet & spicy juanita piquante peppers

I purchase on 9-5-2020 a jar of sweet&spicy juanita piquante peppers. I open them on 9-7-2020 and there were 2 black bugs in the jar, I took them back to the marysville dollar tree [protected] where I purchase them) store #1211. I was told by the store manger that when you purchase something and walk out the door, you cannot bring it back.. I told him, "there were 2 black bugs in the jar and I wanted to get something else". He stated again, once you walk out the door, you cannot bring them back.
Is this the policy of the dollar tree when something is wrong with the product, you cannot bring it back to exchange?
I threw the jar of peppers in the trach can outside the store. I even had my receipt.

Sandy callaway
Email:[protected]@digitalpath.net

Read full complaint
Hide full review
ComplaintsBoard
S
2:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Shaquelle Hallum verbally assaulted and harassed an employee to the point of quitting, he also harassed this employee online as well as someone telling him to remove the vulgar and unprofessional comments towards an employee on social media then began to physically threaten people to show up to the store to fight and also threatening a single mother to be...

Read full complaint
ComplaintsBoard
L
5:14 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to store # 6435 and I was standing in line ready to be check out. The store employee just walked in with the bread shipment. It was a white couple ahead of me and she ask was it okay if we could get some bread and the store associates all said yes so the worker that brought the bread in gave her bread in her hand. Then when I went to get my loaf of...

View 0 more photos
Read full complaint
ComplaintsBoard
E
3:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was shopping in a dollar tree on hylan blvd. In staten island, ny last night @ 8:00pm & as I approached the cashiers I was met with one of the female employees just blatantly screaming & berating a customer who just wanted to purchase some happy birthday balloons. She was yelling at the customer saying "we are not blowing up any balloons!" when asked why...

Read full complaint
ComplaintsBoard
T
2:11 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

About 6 months ago, Celia Calvin filed a false police report against me and Jonathan Fisher (dm) said I was not allowed in the store because I was a safety risk. Emily from associate connection called me to get details and start investigating. So far I haven't heard anything from her. I shouldn't have to take a bus to another dollar tree since I did nothing...

Read full complaint
ComplaintsBoard
R
11:06 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just yesterday I stopped at the Manitowoc Dollar Tree store. As always the check out person was waring his mask but had his noise out. Time after time I see at least one like this some days more than one. I told (in a polite way) that it doesn't help to not have his noise uncovered. He said he can't breath - my reply was that he can breath. He went on to...

Read full complaint
ComplaintsBoard
T
12:37 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am an employee (cashier) of the dollar tree on e. Pershing rd. Decatur, illinois, 62526 since april 2020. As of today, august 18, 2020, I was told by my store manager that our corporate office will not allow us to wear a mask stating the president's name only after a customer cussed at me, threatened me, called me all types of names and no one said...

Read full complaint
ComplaintsBoard
M
11:27 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good Morning! Yes I am deeply concerned about my Lakeland store. Been working there since March and I am sorry to say that the management has no concern about her associates. when ask to change availability or work in stocking and or cashiering, what ever the task is she does not have the management concern for the individual. I have tried to be calm and...

Read full complaint
ComplaintsBoard
C
11:44 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I need the District Manager to contact me about an employee at the Atlanta Texas store, using the F word, telling me to shut up which the Manager for the night heard. He told me he would be glad to get rid of me, because I ask him not to put some baby socks, Blanket in with the wet items because they were for a baby shower, he told me he had a line an...

Read full complaint
ComplaintsBoard
J
11:32 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am flabbergasted by the behavior of two employees at the DollarTree store in West View, Pa. I am a frequent customer and for the past several weeks I have noticed the male cashier (40's, slender build) always wearing his mask BELOW his nose. Yesterday, [protected], when I was ready to check out, as usual there he was with his mask under his nose. I was able...

Read full complaint and 2 comments
ComplaintsBoard
L
2:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I asked the employee if the hand baskets were cleaned since there was only one stack of them. She said rudely "If they weren't, they wouldn't be there. We have a sign on the front door. It is up to you people to read it." The when I was checking out, the employee at the cash register where to put my used hand basket. She said "Put it back where you got...

Read full complaint
ComplaintsBoard
M
2:07 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The manager became very verbally abusive and vulgar when I suggested that he was being very rude with his cashier in front of the customers. I expressed to him how uncomfortable I felt and that was no way to treat your employees in front of the customers. He didn't want to hear it and said "if you don`t like the service you can go somewhere else" I do admit...

Read full complaint
ComplaintsBoard
A
7:10 pm UTC

Dollar Tree Order system for online orders is professionally inadequate

Yesterday, I was in store and purchased a few "Premier Protein" Shakes. Today I wished to make an online order for a case of same shakes. Your order system shows they do not exist. I have encountered. the same problem with other attempted online orders in the past. Your website has numerous problems and glitches. You should have a pro take a look at it... I am currently considering becoming an Investor in Dollar Tree. It would be good to know your are trying to resolve the sites many problems. In these times of COVID19, I am certain many people would prefere to order online. Food for thought... Your Turn!

Read full complaint
Hide full review
ComplaintsBoard
D
10:48 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To whom it may concern at Dollar Tree Headquarters: My name is Dottie, and I have been to several Dollar Tree stores in the Levittown, and Fairless Hills, Pa. area since the reopening after Covid-19. I am so angry and frustrated and very disgusted by the lack of seriousness the managers and employees have for wearing face masks. I went into a Fairless Hill...

Read full complaint
ComplaintsBoard
R
9:57 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in Dollar tree yesterday in Arroyo Grande, CA and the Man at the registrar had his mask on under his nose. I am a retired operating room nurse and that is not how you ware the mask. He had the nerve to say his Boss said he could ware it that way! It does not in any way protect us or him by doing that! The mask needs to cover Nose and Mouth! This issue...

Read full complaint
ComplaintsBoard
C
12:50 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was completely unaware that there was a law just put into place to wear a mask in our local town. Today dollar tree not let me into store because I did not have a mask. I offered to cover my face With my shirt so I could get something to make a mask and the manager rudely said no, read the sign. It wasn't like I didn't offer to cover my face and I truly...

Read full complaint
ComplaintsBoard
D
5:26 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

File a discrimination suit for my age. Manager said it was do to voids at register but only 1 warning. Unexceptable. Plz contact me at+[protected] Let me go do to to many voids he said. Although was only warned 1 time about it. They had a problem with my age so they used that to lay me off and advise that it was voids with know other warnings. That is unexceptable.

Read full complaint and 1 comment

About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service