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Sweet & spicy juanita piquante peppers
I purchase on 9-5-2020 a jar of sweet&spicy juanita piquante peppers. I open them on 9-7-2020 and there were 2 black bugs in the jar, I took them back to the marysville dollar tree [protected] where I purchase them) store #1211. I was told by the store manger that when you purchase something and walk out the door, you cannot bring it back.. I told him, "there were 2 black bugs in the jar and I wanted to get something else". He stated again, once you walk out the door, you cannot bring them back.
Is this the policy of the dollar tree when something is wrong with the product, you cannot bring it back to exchange?
I threw the jar of peppers in the trach can outside the store. I even had my receipt.
Sandy callaway
Email:[protected]@digitalpath.net
Employee harassment and unprofessionalism
Shaquelle Hallum verbally assaulted and harassed an employee to the point of quitting, he also harassed this employee online as well as someone telling him to remove the vulgar and unprofessional comments towards an employee on social media then began to physically threaten people to show up to the store to fight and also threatening a single mother to be...
Throwing loaf of bread toward customer
I went to store # 6435 and I was standing in line ready to be check out. The store employee just walked in with the bread shipment. It was a white couple ahead of me and she ask was it okay if we could get some bread and the store associates all said yes so the worker that brought the bread in gave her bread in her hand. Then when I went to get my loaf of...
Staff
I was shopping in a dollar tree on hylan blvd. In staten island, ny last night @ 8:00pm & as I approached the cashiers I was met with one of the female employees just blatantly screaming & berating a customer who just wanted to purchase some happy birthday balloons. She was yelling at the customer saying "we are not blowing up any balloons!" when asked why...
Read full review of Dollar TreeNot allowing me to shop and filing a false police report
About 6 months ago, Celia Calvin filed a false police report against me and Jonathan Fisher (dm) said I was not allowed in the store because I was a safety risk. Emily from associate connection called me to get details and start investigating. So far I haven't heard anything from her. I shouldn't have to take a bus to another dollar tree since I did nothing...
Read full review of Dollar TreeCheck out personnel
Just yesterday I stopped at the Manitowoc Dollar Tree store. As always the check out person was waring his mask but had his noise out. Time after time I see at least one like this some days more than one. I told (in a polite way) that it doesn't help to not have his noise uncovered. He said he can't breath - my reply was that he can breath. He went on to...
Read full review of Dollar TreeUnethical behavior
I am an employee (cashier) of the dollar tree on e. Pershing rd. Decatur, illinois, 62526 since april 2020. As of today, august 18, 2020, I was told by my store manager that our corporate office will not allow us to wear a mask stating the president's name only after a customer cussed at me, threatened me, called me all types of names and no one said...
Read full review of Dollar TreeLakeland florida store # 4339/08/06/2020
Good Morning! Yes I am deeply concerned about my Lakeland store. Been working there since March and I am sorry to say that the management has no concern about her associates. when ask to change availability or work in stocking and or cashiering, what ever the task is she does not have the management concern for the individual. I have tried to be calm and...
Read full review of Dollar TreeBeing cussed at by cashier
I need the District Manager to contact me about an employee at the Atlanta Texas store, using the F word, telling me to shut up which the Manager for the night heard. He told me he would be glad to get rid of me, because I ask him not to put some baby socks, Blanket in with the wet items because they were for a baby shower, he told me he had a line an...
Read full review of Dollar TreePolicy regarding employee masks
I am flabbergasted by the behavior of two employees at the DollarTree store in West View, Pa. I am a frequent customer and for the past several weeks I have noticed the male cashier (40's, slender build) always wearing his mask BELOW his nose. Yesterday, [protected], when I was ready to check out, as usual there he was with his mask under his nose. I was able...
Read full review of Dollar Tree and 2 commentsEmployees
I asked the employee if the hand baskets were cleaned since there was only one stack of them. She said rudely "If they weren't, they wouldn't be there. We have a sign on the front door. It is up to you people to read it." The when I was checking out, the employee at the cash register where to put my used hand basket. She said "Put it back where you got...
Read full review of Dollar TreeManager
The manager became very verbally abusive and vulgar when I suggested that he was being very rude with his cashier in front of the customers. I expressed to him how uncomfortable I felt and that was no way to treat your employees in front of the customers. He didn't want to hear it and said "if you don`t like the service you can go somewhere else" I do admit...
Read full review of Dollar TreeOrder system for online orders is professionally inadequate
Yesterday, I was in store and purchased a few "Premier Protein" Shakes. Today I wished to make an online order for a case of same shakes. Your order system shows they do not exist. I have encountered. the same problem with other attempted online orders in the past. Your website has numerous problems and glitches. You should have a pro take a look at it... I am currently considering becoming an Investor in Dollar Tree. It would be good to know your are trying to resolve the sites many problems. In these times of COVID19, I am certain many people would prefere to order online. Food for thought... Your Turn!
Masks and unsanitary conditions of employees and stores
To whom it may concern at Dollar Tree Headquarters: My name is Dottie, and I have been to several Dollar Tree stores in the Levittown, and Fairless Hills, Pa. area since the reopening after Covid-19. I am so angry and frustrated and very disgusted by the lack of seriousness the managers and employees have for wearing face masks. I went into a Fairless Hill...
Read full review of Dollar TreeStaff
I was in Dollar tree yesterday in Arroyo Grande, CA and the Man at the registrar had his mask on under his nose. I am a retired operating room nurse and that is not how you ware the mask. He had the nerve to say his Boss said he could ware it that way! It does not in any way protect us or him by doing that! The mask needs to cover Nose and Mouth! This issue...
Read full review of Dollar TreeRude employees
I was completely unaware that there was a law just put into place to wear a mask in our local town. Today dollar tree not let me into store because I did not have a mask. I offered to cover my face With my shirt so I could get something to make a mask and the manager rudely said no, read the sign. It wasn't like I didn't offer to cover my face and I truly...
Read full review of Dollar TreeManager and assistant manager
File a discrimination suit for my age. Manager said it was do to voids at register but only 1 warning. Unexceptable. Plz contact me at+[protected] Let me go do to to many voids he said. Although was only warned 1 time about it. They had a problem with my age so they used that to lay me off and advise that it was voids with know other warnings. That is unexceptable.
Read full review of Dollar Tree and 1 commentMasks
They are false advertising. They are not "dark navy blue" they are the standard light blue. When I called them to cancel my order because of the misleading of information the customer service lady was rude. I did sugguest to her that they need to correct "wrong information" that is online.
Current site 6/16-present. This is wrong and they should change this.
"return" policy
I left a Dollar Tree today frustrated and saddened: clearly not what I wanted. I am not only a regular, recognizable customer there, but I regularly do small acts of service for you. I go out of my way to bring in wayward carts. I pick up items and return them to racks or shelves. I am an obvious asset to you, and this should count for something, but it does not.
It upsets me to not be allowed to return four items because I no longer had the receipt. YOU had it! I'd mentioned that issue when I returned identical others(with receipt) stating that I wasn't sure where these four were. (I'd been helping a young lady with her wedding, as her mother died. Covid 19 threw this planning into chaos in many areas, including postponing her special day.)
If Dollar Tree has "cracked down" on the receipt issue during the pandemic, clearly part (if not all) of the reason is the shameful hoard-purchasing that harms real people. We don't know to what extent such greed has brought tragedy upon people unable to protect themselves. Their short supply is only because of hoarding. I hope you can admit the unjust irony of accepting, post-crisis, returns of essentials that selfishness withheld, because the greed-mongers have a receipt.
Today's unpleasantness is just another example of how we, the good and honorable many, are DAILY forced more and more to pay for the actions of dishonest, selfish people. The burgeoning of this injustice is the reason I left your store discouraged-- and yes, embarrassed. It could not have been pleasant for your employees, either. I was courteous as always, but I did express how uncomfortable the incident made me feel; and I left sorrowing that I‘d lost the sense of being respected and valued in your stores.
I try hard to keep track of my receipts in case of the rare need to make a return; hence my surprise at being turned down. In this case, my receipt was left in your hands. I wish that I'd known that it was futile to later attempt returning the four I couldn't find at the moment. I remember being told in a Dollar Tree in another state that you prefer that I show my receipt for returns, but either way, I could only exchange items. Hence my embarrassment today. Being made to feel foolish and wrong will surely affect the frequency of my visits, as well as the amount that I spend. My withdrawal from contributing to your bottom line is of no consequence to you, but I would not feel honorable if I did not express how your policy made me feel today. I deserve better.
If you remember the day and approximate time of purchase, and if not to far kn the past the cashier can retrieve your receipt using the digital journal. My store register maintains the last 9999 transactions though we do about 300 transactions a day so we can only go back approximately 2 months
Poor customer service
I just want to complain about the HORRIBLE treatment I received from the store manager. I was the only customer in the store on 4/23/2000, it was my bday. The managed viciously attacked me saying I wasn't allowed in the store due to the hour which was limited to the elderly and the immune compromised. I explained to her that I fit the second category but...
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Overview of Dollar Tree complaint handling
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Dollar Tree contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Support
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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