Menu
Write a review
File a complaint
Dollar Tree Profile

Dollar Tree

www.dollartree.com

Learn how the rating is calculated

1.1 3 Reviews 2975 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dollar Tree Complaints Page 35 of 149

ComplaintsBoard
M
6:06 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in the store this evening and the cashier asked me did I want to sponsor a toy and I said yes, so I stuck around and she did not ask, the man behind or the women behind. I asked what toy did she choose and she choose a CMAS flashing headband, if it's that time of year, usually we select the toy for the kids we support. I guess you all not doing...

View 0 more photos
Read full review of Dollar Tree
ComplaintsBoard
S
3:47 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Sunday, November 11, 2020, 10:45 a.m. I shopped the Dollar Tree located in Wheatland Towne Crossing Store #4305 in Cedar Hill, Texas. There was only 1 cashier and 20 people in line. It took 25 minutes for me to check out. I asked 1 of the 3 people not checking and standing around to open another line. Instead the employee moved the line 1 isle over...

Read full review of Dollar Tree
ComplaintsBoard
V
4:17 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I presented my 10% of coupon, but nothing was taken off at the register. The store manager called her supervisor, but the supervisor did not answer. I was not the only one this happened to. The Dollar Tree Website did not allow me to complain. I have no problem with the employees. kist aggrevated that the website was useless. It was only $2.00, but the 10% coupon was the only reason I went today.

Read full review of Dollar Tree
ComplaintsBoard
J
8:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today while shopping at Dollar Tree a what loomed like a homeless lady and a young man ( he was a Dollar Tree employee) got into a splint inside the store. I'm not sure what it was about but as the lady was leaving the employee following her to the door kept yelling. Both were screaming foul 4 letter words. She continued down the sidewalk with him following...

Read full review of Dollar Tree
ComplaintsBoard
S
2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Oct 8, 2020 today I was at the above store in hot springs ar and was next to checkout. I politely ask if another employee that was wearing a mask could check me out or else could he put a mask on his chin very rudely he replied I could go to walmart if I didnt like it. He was well or he wouldn't be at the store. He did proceed to office to get a mask all...

Read full review of Dollar Tree
ComplaintsBoard
R
11:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree Online order

I placed an order online. I never received the order. My credit card was charged for the order. I called customer service & they told me that they do not issue refunds. I asked where is my order & the representative told me I would have to re-order the items online & then go to a store to receive my refund. What kind of policy is that?! Especially now during a pandemic! I am not going to any store. That's why I ordered the items online. Do not shop at dollar tree ever! Worst customer service.

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
T
10:10 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Straight to the point, I think that it is so rude and unacceptable to refuse your customers to use the restroom that has been it that store for years for customer use, over the last 6 + months your store for whatever reason shut it down. Employees say that it broken and corporate office won't fix it, so they tell customers that they have to go next door to...

Read full review of Dollar Tree
ComplaintsBoard
S
10:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day, My name is Susie I live in Burns, Oregon and shop quiet often at the Dollar Tree. On September 13, 2020 at 16:30ish, I experienced a horrible event at this store, I was totally embarrassed for the store, and in my opinion at least 4 employees should be either be fired or re-trained appropriately. As I was shopping I heard a lot of screaming...

Read full review of Dollar Tree
ComplaintsBoard
D
12:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have worked at Dollar Tree for approx. 10 yrs. Never had any issues until my store's most recent manager started. Store #1407, Clay, NY. She gets away with so many unprofessional and/or inappropriate things; I don't know where to begin. 1.) Certain employees smoke pot each morning in company parking lot before entering store to work; manager & asst...

Read full review of Dollar Tree and 1 comment
ComplaintsBoard
E
10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

There have been multiple complaints from both Customers and Employees regarding an aggressive manager in this store by the name of Kathy. People have witnessed her screaming at the top of her lungs at customers and swearing at her employees myself included. She intimidates employees and talks down to them in front of customers and has abruptly hung up on me...

Read full review of Dollar Tree
ComplaintsBoard
C
7:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I believe I was wrongly terminated on September 17, 2020. I, Christie Lindsay, am the now former Merchandise Assistant Manager for store #6597 Located in Alexandria Louisiana.. The store just recently got a new Store Manager and I feel like she has personal issues with me and a few associates that were pushed off schedule to look like job abandonment...

Read full review of Dollar Tree and 1 comment
ComplaintsBoard
J
4:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollar tree in Thomasville North Carolina the black woman working at 4:15 pm on [protected] had a very nasty attitude with me when I was looking at the balloons checking to see if they had any in stock. She needs to be replaced. She kept hollaring across the store like I was a child and I am nearly twice her age. She kept on and on this is a way too loose a lot of business.

Read full review of Dollar Tree
ComplaintsBoard
S
12:52 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The main manager Shannon smokes marijuana with her employees on the job. Shannon only hires her very close friends and family members that live with her and when promotion opportunities come available she only gives it to her friends that live with her or one of her family members. Shannon has been over heard multiple times talking about her sex life with...

Read full review of Dollar Tree and 1 comment
ComplaintsBoard
S
10:00 pm EDT

Dollar Tree Sweet & spicy juanita piquante peppers

I purchase on 9-5-2020 a jar of sweet&spicy juanita piquante peppers. I open them on 9-7-2020 and there were 2 black bugs in the jar, I took them back to the marysville dollar tree [protected] where I purchase them) store #1211. I was told by the store manger that when you purchase something and walk out the door, you cannot bring it back.. I told him, "there were 2 black bugs in the jar and I wanted to get something else". He stated again, once you walk out the door, you cannot bring them back.
Is this the policy of the dollar tree when something is wrong with the product, you cannot bring it back to exchange?
I threw the jar of peppers in the trach can outside the store. I even had my receipt.

Sandy callaway
Email:[protected]@digitalpath.net

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
S
2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Shaquelle Hallum verbally assaulted and harassed an employee to the point of quitting, he also harassed this employee online as well as someone telling him to remove the vulgar and unprofessional comments towards an employee on social media then began to physically threaten people to show up to the store to fight and also threatening a single mother to be...

Read full review of Dollar Tree
ComplaintsBoard
L
5:14 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to store # 6435 and I was standing in line ready to be check out. The store employee just walked in with the bread shipment. It was a white couple ahead of me and she ask was it okay if we could get some bread and the store associates all said yes so the worker that brought the bread in gave her bread in her hand. Then when I went to get my loaf of...

View 0 more photos
Read full review of Dollar Tree
ComplaintsBoard
E
3:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was shopping in a dollar tree on hylan blvd. In staten island, ny last night @ 8:00pm & as I approached the cashiers I was met with one of the female employees just blatantly screaming & berating a customer who just wanted to purchase some happy birthday balloons. She was yelling at the customer saying "we are not blowing up any balloons!" when asked why...

Read full review of Dollar Tree
ComplaintsBoard
T
2:11 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

About 6 months ago, Celia Calvin filed a false police report against me and Jonathan Fisher (dm) said I was not allowed in the store because I was a safety risk. Emily from associate connection called me to get details and start investigating. So far I haven't heard anything from her. I shouldn't have to take a bus to another dollar tree since I did nothing...

Read full review of Dollar Tree
ComplaintsBoard
R
11:06 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just yesterday I stopped at the Manitowoc Dollar Tree store. As always the check out person was waring his mask but had his noise out. Time after time I see at least one like this some days more than one. I told (in a polite way) that it doesn't help to not have his noise uncovered. He said he can't breath - my reply was that he can breath. He went on to...

Read full review of Dollar Tree
ComplaintsBoard
T
12:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am an employee (cashier) of the dollar tree on e. Pershing rd. Decatur, illinois, 62526 since april 2020. As of today, august 18, 2020, I was told by my store manager that our corporate office will not allow us to wear a mask stating the president's name only after a customer cussed at me, threatened me, called me all types of names and no one said...

Read full review of Dollar Tree

About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Dollar Tree Category
Dollar Tree is ranked 20 among 120 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.