Menu
CB Retail Stores Dollar Tree 2053 Venice Blvd, Los Angeles, CA, 90006, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

2053 Venice Blvd, Los Angeles, CA, 90006, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
M
9:23 pm EST

Dollar Tree - Horrible management and the worst customer service. Please read!

There was only one register open for checkout without a light on. Because of the long line, the manager opened a second register, without a light on. However, she stood there and failed to pull customers to her register or announce that she was open. Then, two female customers cut the line and went to the manager's line that had no one there. I went to the line and told the manager that both of the registers don't have lights on, and she wasn't checking out anyone. And the two females cut the line to come to her. That's when the two females began arguing at me. I paid for my grocery and left. I called the store using the phone number on my receipt and ask to speak to the manager. After being transferred, the cashier identity herself as the manager that check me out on the register. As my receipt slips between the seat, I didn't see her name. So I had ask her for her name. she responded, and said it's on the receipt. I stated, my receipt just fell, could you please tell me your name. She said again, my name is your receipt then she hung the phone up on me. How insulting. How disrespectful is your employee. According to my receipt, it states she is a Sales Associate. And her name is Xochitl. If she is a manager, As a manager, she should of had her light on the register, indicating she's open. As a manager, she's not paid to stand at the register. As a manager, she should of told the customers that were waiting in the line, she was open. As a manager she should of told the two females customers that cut in line, they need to wait in the line that was already formed. As a manager, it's unprofessional and disrespectful to hang up the phone up on your customers. especially when I just ask for your name. As a manager, she should have de-escalated the situation that she created. Which she didn't, and it got out of control. I don't deserve Xochitl or the two female customers' horrible treatment. You NOW have lost me as a customer.

Read full review of Dollar Tree
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.