- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Store front / parking lot
I frequent the Dollar Tree at 1014 Summit Ave, Greensboro NC and 2723 Ring Rd., Greensboro NC. Both these locations are on the side of town that is primarily minority. The store front of both locations is littered with trash and debris. The Ring Road location does not have a trash can on the outside of the store. I asked an employee of both locations why...
Read full review of Dollar TreeCoronavirus mask wearing
This dollar tree 701 galvin rd bellevue ne #4103 is in near constant violation of the City of Bellevue mask mandate. Even the employees at times shun the mask mandate. I'm going to contact the City of Bellevue soon if this continues and they will shut this store down! It's also not uncommon for customers to not mask wear. Two of your employees at this store don't wear masks. If they do, the nose is not under mask.
Read full review of Dollar TreeBathroom emergency
Cashier ignored me when I asked what bathroom did she use said she never uses it??? And proceeded 2 discuss my request with the customer she was waiting on. I spend around $100 a month there. Had not been back this was about 3 months ago. It happened 2x. They said it was out of order I called later that day mgr. Said that never should have happened and...
Read full review of Dollar TreeNo stock
I am so upset with Dollar Tree. This store has no stock. I realize that COVID has affected everyone, but only 2 cashiers working each shift is ridiculous. I like the staff that works here and I am not even related to any of them. But most of these shelves have been empty since before Christmas. You had a good thing, but you are blowing it.
Desired outcome: Stock this store
Wall clock
I purchased a Wall Clock w/the inscription or insignia:
Cherish yesterday
Dream about tomorrow
Live for tomorrow
Clock doesn't keep time
Store won't take it back without original packaging although I have the receipt
Not pleased!
Return policy is not an acceptable practice for someone to hold on to the original packaging
This was not expected!
Linda C. Kelemen
[protected]
Desired outcome: RETURN WITH RECEIPT
Store cleanliness
I like Dollar Tree stores and I craft so I had to think very hard about this decision to write this complaint.
I have watched the decline of the DuBois, Pa Dollar tree over the past year. It is very dirty and unkempt. The doors when I arrived today were disgusting, filthy with hand prints like food was smeared on the windows. I actually walked out as people were in the store unmasked and open boxes blocking isles which is a fire code hazard. We are in a pandemic and the DT are considered essential. Please clean up this store and also they are way understaffed to keep up with things such as cleaning and stocking shelves.
Thank you for you time and consideration of my complaint.
Desired outcome: A clean store, more staff ,unblock the isles
Harassed by a manager while my family of 6 were being diagnosed with corona virus. Then some.
My name is Kristine Brecht. I recently worked at the Galloway, Ohio Dollar Tree under the management of Joseph. On Sunday, January 10, 2021 I had sent a text to Joseph that I was not able to make it to work due to personal reasons. One reason I will keep to myself at this time, for it is infact personal but the other was I was waiting on the results of my...
Covid non-compliance
I was shopping at Dollar Tree on Wednesday January 7th, 2021 and I noticed that the checker and another employee were not wearing masks. They did have their masks under the chin, but were checking out customers without wearing their protection properly. I had finished my shopping and was waiting in line. When it was my turn to be checked out I asked the...
Read full review of Dollar TreeManager
On 12/19/2020 I was at Store #1983 and checked out at 12:55. Sales Associate was Amy. The store wasn't busy while I was shopping. When I was preparing to check out the manager approached the check out lane. She proceeded to rant about affluent people with nice cars coming into the store to shoplift. She stated that they steal items and resale them for .50...
Read full review of Dollar TreeCustomer service and store appearances
I have been a shopper at Dollar Tree has opened at the location in Reidsville GA. Here recently it looks as Dollar Tree in Reidsville have lost management. Previous before me shopping at this location. I have never experienced boxes in each isle and the freezer section blocked h you could not get to the frozen foods. I asked a young lady name Brittany that...
Read full review of Dollar TreeCharged incorrectly for 2 christmas items that I purchase december 29th
Rude comment by cashier she wishes dollar tree didn't do tax exempt. I filled out new tax exempt info on line per a few stores I went to before christmas this store #485 regency plaza said they knew nothing about using my barcode to not have to fill out the paperwork anymore at all the stores I go to. Then she started ringing me out as I was putting my items up, the last thing she rang out was a potholder with santa clause on it and it rang up a dollar. I told her I didn't want it for dollar she gave me attitude and took it off. When I got home I was charged dollar for christmas scunci (8 elastic ponytail holders) and I bought two of them. I made a special trip back last night and the lady in charge said there was nothing she can do. All I want is my .50 cents x 2 = dollar item. She told me to talk to the manager today, I called their and shalonda told me that corporate marks things down and there was nothing she could do. I explained I purchased christmas items at many dollar trees on that day and the only store I had issues with was this one. I bought a wide variety (200 items) of christmas items at .50 each. I understand you can't take back christmas items but you can see I purchased after christmas when things were marked down to .50 cents. There isn't a scanner in the store to see what is marked down and what isn't. Plus there was another customer checking out that was upset that some of the christmas were not coming up .50 cent. I go to the dorset rd store 63043 and they are wonderful so happy that can supply things for a non profit organization. This store 485 is very rude the lady last night without looking at me receipt said I wasn't here the day you checked out, how would she know without looking at my receipt for the date I was there. I know this is only a dollar at the end of the day but it is the principal of the matter. I told the lady today that these were purchased for disabled people that get their money from the government and she replied "so we are all trying to survive". Sorry you have to read this but I thought I should explain my situation and unhappiness I am feeling with this store
Desired outcome: Phone call or email and hopefully the matter made correct. My company was shorted a dollar
Employees behavior
I was just in the dollar tree off Estes parkway in longview Texas. The employee and the bread delivery truck driver were bad mouthing and cursing our current president! There opinions should be kept out of the marketplace. I found it offensive and disrespectful of the office of the president of our United states of America. I left the store and did not...
Read full review of Dollar Tree and 1 commentStore employee
Hello,
Today being Wednesday January 6th I was in the Dollar Tree store located at 6418 Massachusetts Ave in New Port Richey FL at about 2pm.
I am blind so when I entered I asked if someone could assist me in finding what I needed. The young lady at the register was with a customer so the a gentleman who worked there asked me what I needed to find and I told him what I was looking for.
He said 'over there' to me and I asked where. He then told me the isle numbers. I asked him again where and held up my cane for him to see it but he repeated himself saying over there.
At this point the register girl was done and told him I was blind. He again just said over there and for me to go look for it.
I then said forget it and walked away because it was not a nice feeling I had. The young lady then said she would help me find it. While in the isle with her I stated that was totally uncalled for what he had done and she responded he was very rude. I got the feeling the way she said it to me that this was not the first time something like this had happened.
When at the register with the young lady I said to the man that I am blind and he could have been a little more helpful. His response was "I told you where it was."
I then said if I had better vision that might be a help but not in my case. I also told him I did not appreciate his rudeness. He then said "You came in the store, you didn't have to."
I am sorry, but no customer has to treated badly and spoken to like that. Being I am blind shopping is a challange and at times I need assistance. Any other store I go into provides me with assistance so why not Dollar Tree today.
My name is Anthony Truscello
[protected]@yahoo.com
[protected]
Service
I was shopping at the Dollar Tree, 1283 E Ogden Avenue Unit 109, Naperville, IL 60653 on 01-05-2021 at around 8.30pm. After shopping I took my goods to the cashier (Mr. John, white male), another employee an African American male offered to check me out at the other counter. I went to the next counter, the 2nd cashier started to ring me up even before I put...
Read full review of Dollar TreePair of socks, really
Just a pair if socks I opened the pair of socks and they had a hole where the top of your foot would be. I took the pair back the next day. I used the checkout no receipt given out. When I went back that next day, the manager asked me for the receipt. I said I pushed the red button no receipt. I then said I only want to exchange them. She once again said no...
Read full review of Dollar TreeEmployee
On Jan.2 I went to my local dollar tree to look for products to do my video, I went to the restroom and came out and went over to the pet department and was looking at the bones and was approached by an employee and she asked "are you planning on purchasing all the items in your buggy" I said excuse me as I was taken back a little, and she repeated herself...
Read full review of Dollar TreeEmployee
I was visiting Minnesota and was shopping with my brother and sister-in-law on January 1, 2021 at the Maple Grove store. Initially, my brother went into the store and we followed later. When my sister-in-law and I walked into the store my brother warned us that an employee was not happy with him. He went into store without his mask. The employee asked him...
Read full review of Dollar TreeLost my daughters bag containing $50.00 worth of product
My Daughter (15 years old) went into your store located at 7478 Chapman Hwy, Knoxville, TN 37920 on December 30, 2020. When she walked in she was still carrying her recent purchase from Wal-Mart which is right next door because we had not yet been to the car to put it up. She was instructed by staff there that she could not walk around the store with her...
Read full review of Dollar TreeThe Management at the Highway SE , Conyers, GA Store.
Covid - 19 social distancing. I was standing in line and the cashier stated that she was now closed okay! This manager kept accusing me of standing where the woman had closed. I said no I am waiting for you. She started arguing, not realizing I had a cough and was trying to get out of there and the lines got too long and no 6 feet apart. The manager kept...
Read full review of Dollar TreeBathroom policy
I don't remember the date, but sometime before Christmas 2020. I was in the Dollar Tree at 1607 Caldwell Blvd in Nampa Idaho. I want to tell you that I have spend tons of money at Dollar Tree and in many cases the first place I go before any other store. One evening I had to use the bathroom and asked an associate and she refused me. I had to leave the...
Read full review of Dollar Tree1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".
4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.
8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.
Overview of Dollar Tree complaint handling
-
Dollar Tree contacts
-
Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service
-
Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Support
-
Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
-
Dollar Tree social media
Most discussed Dollar Tree complaints
manager stole from customerRecent comments about Dollar Tree company
HR dm suing all
Jerry Hunt Supercenter
9 reviews
Walmart
2741 reviews
Sheetz
1493 reviews
The Good Feet Store
42 reviews
American Rental
16 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!