Complaints & Reviews

Price gouging

I have been shopping at the same Albertson's for over 7 years now. Their prices have always been high -...

Discrimination, bad customer service

I was shopping with my family at the Albertsons in Escondido Ca, we had a few items and we were heading...

Employment

I applied for a job as file maintenance, bakery, floral, bookkeeping. I was pleased to be hired as a file...

Albertsons/Carrs

RE Store 1348 Santa Maria & Store 1120 Orcutt, CA

I visited these stores and neither one is taking this coronavirus issue serious. The cashiers wear short...

Orcutt Food

abusive treatment of customers

i was shopping and i was putting cases of bottled water in my cart when a older woman working one of the check outs yelled at me you cant take that mutch water i had 4 cases and she said there was a limit of 2 she was vary rude and like scolding me like im a child there was no sign any where that said limit 2 if there is a limit it should be posted and they should be polite to the customers i asked a different employee where the manager was and she pointed to the woman that was rude to me. well needless to say albertsons is not the only store in san diego however it is the only store in san diego i will never shop at again and i will make sure and let everyone i know about my experiance

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pharmacy

My mother was shorted 30 pills of the controlled medication lorazepam. The bottle read the correctly...

customer service

Store #493 2:03PM 1/6/2020 Greetings, I waited in checkout line and when it was my turn the checker...

Albertsons

starbucks barista named kim

Kim, the barista this morning 1/6/2020 in this Albertsons 1170 W. Charleston Blvd Starbucks was so rude. I...

butterscotch morsels and pickled watermelon rind

Albertson's is my go-to store in Irvine. It has been out of butterscotch morsels for more than 6 weeks, and I regularly make treats with this product. Also, I believe that you have stopped stocking a more obscure product, pickled watermelon rind with which I make great appetizers. I realize that you can't stock everything, but the Nestle's butterscothc morsels are empty ut labeled as on sale.

customer service

I have been coming to this store for 20 years food and prescriptions . 11/27 I bought a gift card for 200.00...

person who collects carts.

Me and my boyfriend go to this Albertsons a lot. We drive a motorcycle with handicap plates on it because I...

savon pharmacy

Lately you order your medication like at 7am recording say ready by 1pm you go in about 4pm and they say not...

management

I shop at this location frequently and noticed how the manager "Susan" treats her employees. She talks down...

handicap checkouts

I am a wheelchair and I am tired of going to the store to find NO handicap lanes open yet see employee...

harassment and bullying on the job

Good morning,

I am writing to your dept. because I have nowhere else to turn. I am a former employee that was put in a very harsh position by my superiors to suffer more bullying or quit the only job in my household and ultimately harm my family financially.

The store that I worked at is being ran by people who are totally clicked in with each other and covering for each other even all the way up to the HR Dept.there. I was totally and openly bullied by one of my superiors one day and even though this man made a public display of it right in the front end and right in front of customers and all... the company (or at least those in authority above myself) sided with this man and totally left me to fend for myself.

I ended up quitting my job because I just couldn't take the pressure anymore and no one cared and the harassment would not stop. I even made it very clear within that same day that I did not want to quit I just wanted this issue to stop.

But they did not care and moved very quickly to give me my last check and sent me on my way. I even caught some of the staff almost laughing but smiling from ear to ear, even the guy who harassed me had smiled and they were happy that I was gone.

I even spoke to the woman in their human resources dept and she was cold, a liar and totally uncaring and showed absolutely no concerned for me as a person. I am still getting over the sort of shock of it all at how corrupt this place really is.

Will you please find someone at the highest level of power within the company to forward this complaint to. And to please truly investigate this situation. This was grossly unfair to me and will now have an impact on myself and my family.

Thank you for taking the time to read this complaint and I hope you find someone who will be concerned and will at least look into this, there are so many factors to this situation and it really needs to be looked into.

Thank you.

former vobs and pavilion stores ruined by albertson's purchase

To whom it may concern at Albertson's--

If I were the exec charged with integrating the highly popular Vons supermarket chain into the less well regarded Albertson 's chain, I would have taken some care not to lose the business of long-time, loyal Vons customers. Most of us were avoiding Albertsons for a reason, so turning Vons stores into crappy little Albertsons stores with a Vons label was not a smart plan.

Ever since the conversion of the Vons/Pavilions store in Simi Valley, California, to the Albertson's stocking model, I've been losing my favorite foods one by one. Anyone in the food business knows that consumers do not change their food preferences -- but you Albertson's people seem to think that THIS time we'll eat whatever crap you stock. You are wrong. No way in hell.

Examples:

* No Oroweat Masters Best whole grain wheat bread on the shelf for months at a time. And failure to fulfill my 10-loaf special order. I make sandwiches with nothing else. Your inferior substitutes are not acceptable.

* The elimination of canned tuna in water. Every brand of tuna you stock now is packed in "vegetable broth" instead of water. The vegetable in question is mostly sweet corn, designed to make the tuna sweet! Not even my cat will eat that stuff, it's so foul. When Vons was really Vons, they sold that crap too, but they ALSO offered a full range of high-end tuna products that were sustainably caught and healthily packed in plain WATER. I get my tuna (unsalted, in real water) from Amazon now.

* You no longer sell sny variety of apple butter or apricot pineapple preserves. You seem to think that the cheaper apricot jam will do as a substitute for the former second most popular jam flavor in America, but it won't. I get my jam from Amazon now, or Ralphs.

*The substitution of Krogers brand -- and only Krogers brand -- dried pinto beans for the many varieties in large and small sizes previously stocked by Vons. The Kroger abominations were so old they literally tasted like ashes when I used them in a pot of chili. This is California. You can't pass off 10-year-old frijoles pintos as edible here.

* You no longer stock ham hocks for cooking. It is impossible to prepare my favorite southern dishes without ham hocks.

* The produce isn't completely terrible yet, but you no longer sell crisp, tart, tasty Granny Smith apples. Instead you bring in the large Granny Smiths that have been overwatered to make them LOOk big. But overwatering fruit dilutes the taste. I bought those apples once. But having tasted them, I'll never buy them again.

* You no longer stock Horizon organic butter, only O Organics. That's a switch I can actually tolerate, since the flavor is ok. But Horizon tastes fresher to me and I would prefer my favorite brand back.

I could go on, but you get the picture.

I've lived back East and I've shopped at Krogers. That was a traumatic experience; the food was crappy and the selection poor. There was also a scandal at the time about Krogers selling horsemeat as hamburger. It now seems to me you're trying to make a Krogers-based east coast grocery store model work in California, and you seem to be bringing in the east coast brands. Fishers nuts, not Blue Diamond? Really? The Fishers pecans I bought last week were so old and stale they barely tasted like pecans.

You've lost this 30-year Vons customer with your crappy east coast stocking practices. If you keep this up, you're bankrupt in 5 years.

-- Disappointed in Simi Valley

  • Updated by elms20 · Nov 09, 2019

    Title typo not fixable on this site -- should be Vons.

customer service cashier/latonya

Latonya, is always in customer service, working register, I shop daily at Albertsons at 105 East Southfield...

digital coupons which unfairly deny customers items at sale prices without said digital coupon

My name is Elmira B. Wicker
I do most of my grocery shopping at Albertson's grocer stores. Today I was unable to purchase the grocery items on sale due to the lack of a digital coupon which I did not have access to. This is grossly unfair and appears to be a sneaky way of discriminating against people in my category. I am 87 years of age and hearing impaired so I do not really use a cell phone. In order to get the digital coupon sale price I purchased a phone for that purpose, but when I went to the store today I was unable to purchase the items. Was told by the cashier and customer service representative that I had to go a commputer and go on line and register with Google and then wait until it registered-day or so- meaning there was no way that I could secure the items at the advertised price. This is very unfair and unjust.

  • Updated by Elmirabw · Nov 01, 2019

    The store that I shopped at on today is located in Baton Rouge, LA

cashier

Theres a cashier by the name of Donna I believe last name is Johnson that usually works in self check out...

customer service

I've never complained about this pharmacy, because they have always treated me with the best service...

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