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Customer Service

+1 877 530 8733 (Customer Service)
500 Volvo Pkwy
Chesapeake, Kansas
United States - 23320-1604

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Complaints & Reviews

Oct 11, 2020

Dollar Tree — 10% off coupon was not honored

I presented my 10% of coupon, but nothing was taken off at the register. The store manager called her...

Oct 08, 2020

Dollar Tree — Employee safety

Today while shopping at Dollar Tree a what loomed like a homeless lady and a young man ( he was a Dollar Tree...

Oct 08, 2020

Dollar Tree — Store 7649 manager by name of James

Oct 8, 2020 today I was at the above store in hot springs ar and was next to checkout. I politely ask if...

Dollar TreeOnline order

I placed an order online. I never received the order. My credit card was charged for the order. I called customer service & they told me that they do not issue refunds. I asked where is my order & the representative told me I would have to re-order the items online & then go to a store to receive my refund. What kind of policy is that??!! Especially now during a pandemic!!! I am not going to any store. That's why I ordered the items online. Do not shop at dollar tree ever!!! Worst customer service.

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    Sep 28, 2020

    Dollar Tree — Store employees

    Straight to the point, I think that it is so rude and unacceptable to refuse your customers to use the...

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    Sep 27, 2020

    Dollar Tree — Manager and employees unethical behaviour

    Good day, My name is Susie I live in Burns, Oregon and shop quiet often at the Dollar Tree. On September...

    Sep 27, 2020

    Dollar Tree — Poor store management / illegal behavior

    I have worked at Dollar Tree for approx. 10 yrs. Never had any issues until my store's most recent...

    Sep 21, 2020

    Dollar Tree — Unethical behavior

    There have been multiple complaints from both Customers and Employees regarding an aggressive manager in thi...

    Sep 20, 2020

    Dollar Tree — Wrongful termination

    I believe I was wrongly terminated on September 17, 2020. I, Christie Lindsay, am the now former Merchandise...

    Sep 15, 2020

    Dollar Tree — Customer service

    Dollar tree in Thomasville North Carolina the black woman working at 4:15 pm on [protected] had a very nasty...

    Sep 12, 2020

    Dollar Tree — Code of ethics

    The main manager Shannon smokes marijuana with her employees on the job. Shannon only hires her very close...

    Dollar TreeSweet & spicy juanita piquante peppers

    I purchase on 9-5-2020 a jar of sweet&spicy juanita piquante peppers. I open them on 9-7-2020 and there were 2 black bugs in the jar, I took them back to the marysville dollar tree [protected] where I purchase them) store #1211. I was told by the store manger that when you purchase something and walk out the door, you cannot bring it back.. I told him, "there were 2 black bugs in the jar and I wanted to get something else". He stated again, once you walk out the door, you cannot bring them back.
    Is this the policy of the dollar tree when something is wrong with the product, you cannot bring it back to exchange?
    I threw the jar of peppers in the trach can outside the store. I even had my receipt.

    Sandy callaway

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      Sep 10, 2020

      Dollar Tree — Employee harassment and unprofessionalism

      Shaquelle Hallum verbally assaulted and harassed an employee to the point of quitting, he also harassed thi...

      Aug 25, 2020

      Dollar Tree — Throwing loaf of bread toward customer

      I went to store # 6435 and I was standing in line ready to be check out. The store employee just walked in...

      Aug 25, 2020

      Dollar Tree — Staff

      I was shopping in a dollar tree on hylan blvd. In staten island, ny last night @ 8:00pm & as I approached...

      Aug 23, 2020

      Dollar Tree #06622 — Not allowing me to shop and filing a false police report

      About 6 months ago, Celia Calvin filed a false police report against me and Jonathan Fisher (dm) said I wa...

      Aug 19, 2020

      Dollar Tree — Check out personnel

      Just yesterday I stopped at the Manitowoc Dollar Tree store. As always the check out person was waring hi...

      Aug 19, 2020

      Dollar Tree — Unethical behavior

      I am an employee (cashier) of the dollar tree on e. Pershing rd. Decatur, illinois, 62526 since april 2020...

      Aug 06, 2020

      Dollar Tree — Lakeland florida store # 4339/08/06/2020

      Good Morning! Yes I am deeply concerned about my Lakeland store. Been working there since March and I am...

      Aug 04, 2020

      Dollar Tree — Being cussed at by cashier

      I need the District Manager to contact me about an employee at the Atlanta Texas store, using the F word...


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