SUBMIT A COMPLAINT

Dollar Tree Complaints & Reviews

Dollar Tree / Appearance of the Store

Tr
Oct 18, 2019

First and foremost, let start by saying that I am not one to post complaints. With that being said, let me start by saying that this store is the most unsanitary, dirty and unorganized store I have ever been in. Floors are filthy, items strewn around the store and in the aisles, boxe...

Dollar Tree / Cashier

Be
Oct 18, 2019

Cassie was the cashier and I asked her to help me and she walked away talking about me to another cashier she has stringy blonde hair and no teeth I will never go there again I was insulted by her this was in palatka Florida I don't know what made her be so ride to me I also had my kid...

Dollar Tree / Professionalism NOT

No
Oct 18, 2019

I am writing because i have witnessed several times several of the managers threatening the staff that they will have any family member who come into the store arrested. As i have also witnessed the one store manager, Jodi threatening and being mentally abusive to one particular staff...

Dollar Tree / camaras

So
Oct 18, 2019

I was shopping in your store on Hylan Blvd and Midland Avenue, Staten Island ny, Store # 7038 on October 8, 2019.. I had my wallet in my hand and as i was walking around, I dropped my wallet. I immediately went to the manager of the store and asked her to put on the camaras to see if or...

Dollar Tree / employees

Pr
Oct 17, 2019

I was in the Dollar Tree in Sand Springs Ok the other day and as I was leaving I noticed two employees outside smoking and as a drug counselor I knew it was a joint. I waited until they went back inside and so did I to see if I could get names and I did they were Joni and Christina. I...

Dollar Tree / horrible - customer service by ezra

St
Oct 17, 2019

Ezra (not sure how to spell his name) gave HORRIBLE customer service on last night (10/17/19 @740p). Please check the video tapes. Ezra was checking out another customer when i got in line, and waited a few minutes. After finishing up with the previous customer, Ezra looked at me...took...

Dollar Tree / unprofessional attitude from store manager

Kh
Oct 16, 2019

There is nothing worse than hearing from a store manager that the store they are working at is on the GHETTO! This comment has been made by the store manager, Amber, more than once. And stating to her employees that because she has been in retail for 10 years qualifies her not to ever have...

Dollar Tree / asst manager

Sh
Oct 16, 2019

I was in the Adel Ga store on Saturday October 12, 2019 I heard the two Asst Manager arguing the one white Asst Manager I think I heard the black manager called her Davinna she came in there starting with the black Manager raising her voice acting crazy I heard the black manager tell her...

Dollar Tree / store is an absolute mess

Li
Oct 15, 2019

I stopped in this dollar tree every week for the last three weeks. It's a mess in there. They've got merchandise stacked up in boxes in the isles everywhere. Some of the shelves are empty. Some boxes are stacked on carts setting in the isles. They look to be very short staffed...

Dollar Tree / store closed early

Ke
Oct 15, 2019

I am not sure what is going on at this location it is close to my house... It is under new management and since Derek left or was reassigned to another store has gone down hill they can't keep staff and this Is the second time to my knowledge that the store has closed early (9/2019 and...

Dollar Tree / cashier - sheila

Je
Oct 15, 2019

Dollar TreeThere was only 1 register open and about 10 ppl waiting in line. An older (about 80 yrs old) gentleman walked up to get in line and he asked the cashier why can't another register be opened with this many ppl in line and more ppl coming up to get in line? She yelled at him and said "I...

Dollar Tree / store manager

Sh
Oct 15, 2019

While I was in dollar tree shopping I heard the store manager talking loud and negative to an employee. When the employee came out she was crying heavy tears, it really bothered me. I also heard her talking very, very negative about other workers in the store. I could hear every last word...

Dollar Tree / rude manager

Ca
Oct 15, 2019

I went to the dollar tree at journal square in Jersey City NJ. I didn't know that the store didn't open until 9am. The Manager there opened the door to let a vendor out and I politely asked her if the store was open. She gave me no response and just closed the door in my face. I have been...

Dollar Tree / employee register person - connie

Ec
Oct 14, 2019

Sunday, october 13, I visited the dollar tree to purchase about $20+ in merchandise, I got into a opened register line with two people in front of me, the first was well into her purchase a second was in front of me. A new woman (did not recognize her from my many visits) She opened her...

Dollar Tree / manager/angela

Je
Oct 14, 2019

Dollar TreeI was looking at nail polish and had 4 polishes in my buggy to purchase which i opened to see the colors when the manager Angela yelled from across the store register area..."You can't try on nail polishes!" In a loud and rude manner to me!I told her that I was purchasing the nail polish.I...

Dollar Tree / rude cashier

St
Oct 13, 2019

10/13/19 in Belleview, Fl. The cashier was apparently upset that she was having to refund a lady's items and ring some of them over again. I was next in line. There was only one other cashier open and she had at least 7 or 8 people in line. The cashier said she was going to be a while...

Dollar Tree / manager

No
Oct 12, 2019

I leave in Bridge City Texas and have put several applications in the past 4 years and every time I am told they aren't doing any hiring at the moment but when I go I see new faces. They are very racist and it's needs to stop. And if that type of behavior is going to continue I...

Dollar Tree / managers/customer service

Mi
Oct 11, 2019

On 10/3/19 I visited Ligonier Indiana store. I am a 51 yr old disabled female who walks with a cane. I had never been to this store before and was excited to see the deals. I was taking my time looking over everything especially cleatence. I am on a fixed income so value and cost i...

Dollar Tree / cashier

Ma
Oct 11, 2019

On Thursday, October 10, I visited Dollar Tree in Poplar Plaza, Memphis, TN. The cashier that waited on me had a Dollar Tree shirt on with a big hole and her stomach was protruding out of the shirt. No one wants to shop and see someone's stomach with stretch marks. Please buy this worker a...

Dollar Tree / rude customer service

Ga
Oct 10, 2019

My mother had been at the store on 10/09/2019 with a friend and my two kids. My son started crying and manager at that time in the evening has told my mother she needed to leave the store because my sons crying was bothering her. My mother's friend who does not speak any English was at the...

Dollar Tree / starkist tuna cans

Mi
Oct 09, 2019

Dollar TreeOn 10/09/19 @ 9:13 am store# Sm 06661 (Mgr.Neal Amorez) indicated that we do Not take manufacturer coupons, I indicated to him I've used coupon without any issues in the past.I asked him to read your company policies also I would file a complaint regarding this problem and that he...

Dollar Tree / bad customer service from unprofessional cashier

Mo
Oct 08, 2019

Dollar TreeOn Monday, October 7, 2019, between 1:00 & 1:14 PM, I visited the Taylor Avenue location of Dollar Tree. I observed the Cashier on Register 3 while she was handling the transaction of an elderly customer and what I saw and heard from her were not good. The Cashier on Register 3...

Dollar Tree / return policy

No
Oct 08, 2019

I bought 6 storage containers but they wouldn't work. I took them back to exchange for some that would work. I found some that would work but there were only 4. I wanted a refund for the 2 that I was unable to exchange. The highly intelligent sales clerk kept my receipt so now I guess I'm...

Dollar Tree / cashier - marie

Ra
Oct 08, 2019

This cashier (Marie, store #1951) was very unnecessarily rude to me. I patiently waited for nearly 5 minutes as she slowly got two balloons for the customer in front of me, and carefully wrapped dishes. The customer in front of me finished paying, and took her bags. Marie rang up my 3...

Dollar Tree / rude employees

Us
Oct 08, 2019

The door man at this location is very rude. We all seen the lady was homeless hes talking very loud to her saying I told you the last time you couldnt come back here if you didnt have shoes on. She had on a slipper and a nylon panty hose. And the manager im assuming she was just as rude a...

Dollar Tree / service

De
Oct 07, 2019

I patronage this store almost daily at least five times in a week. The cashiers are always talking amongst themselves and eating The lines are always long lines all the way Back to the freezers section. The store is dirty all the time, boxes blocking the aisle im afraid something is going...

Dollar Tree / on 10/06/19 the store closed at 5:45 pm

Sa
Oct 06, 2019

An announcement was made over the PA that the store would be closing in 3 minutes. We were told to proceed to registers 3 & 4. According to the web site they are supposed to be open till 10pm. I drove 30 min to get there just to be kicked out. The woman at the register said "I just want to...

Dollar Tree / service

Se
Oct 06, 2019

So the employee named linda decided to tell me the customer how she had the right to deny a customer service. I said I disagree.i don't think dollar tree gives you that right.she continues to tell me how she will deny a customer how this is her part time job she don't need dollar tree...

Dollar Tree / employees

Ge
Oct 04, 2019

I was shopping for about 30-40 minutes, when someone announced that only cash is being accepted and the CC machine is down. I walked to the front, put down my basket and was leaving, when an employee said damn this dollar stuff has people upset, damn you aint got a couple dollars in your...

Dollar Tree / status of store

M7
Oct 03, 2019

I love Dollar Store, and have visited stores in Broomall, Phoenixville and Royersford, PA. All were well-staffed, shelves full and store in order. When I visited the Exton store tonight it was disconcerting — shelves empty, store in disarray, under-staffed (no one at the one open register...

Dollar Tree / complaint about a maisha manager and sale ass. treat me very bad and do not have courtesy and unrest

El
Oct 03, 2019

The incident happen yesterday with Maisha sales associate [protected] [protected] time 17;38 i try to call again to speak with a manager put me on hold nobody answer again. regarding to this person that she it a manager she was treat me 10/02/2019 very un polite, rude, bad manner with no...

Dollar Tree / manager completely inappropriate behavior

Da
Oct 02, 2019

I am a huge fan of Dollar Tree, shop there often, and will continue to do so. When I went into store in Seffner, FL on Monday morning around 9:00 a.m., 09/30/19 a manager I assume, was standing directly near the register on the mail isle as you enter the store right in the center...

Dollar Tree / refusing to pay for a day I came in and schedules were changed same day without notifying me.

An
Oct 02, 2019

I came in to work 12 am the start of Friday for a 5 hour shift. I stayed 30 minutes and nobody arrived. I traveled back home and spent money coming and going. When I got to work the following day I was told the other employees received messages about the last minute schedule change. I wa...

Dollar Tree / management of store

Da
Oct 01, 2019

Dollar Tree in Massapequa, NY needs new management. I try not to go in to that store because it's a disgrace. I live around the corner from it, but I will go out of my way to go to Dollar store in Levittown which is always neat and orderly and they always have several registers open...

Dollar Tree / cashier

Gi
Oct 01, 2019

I have been to this dollar tree multiple times as it is near my work. Every time I'm in there I am discriminated against since I am white. The older cashier always is rude and waits on other customers at her register even though I am next in line. I suggest you fire her before you end up...

Dollar Tree / assistant manager

Mu
Oct 01, 2019

The district manager Todd has been the DM for a little over a year. He transferred AM (assistant manager) from one store to another, because she has personality issues and the first manager wanted her out and banned from the store because of this. AM bullied her and threatened her and the...

Dollar Tree / employees

Va
Sep 30, 2019

I was looking around my local dollar to in 51 Ave and McDowell in Phoenix AZ waiting to pick up my kids from practice. I carry a big toe nails as is the stone for women's purses these days and have so much kid junk in there from all my kids that I'm sure most mom's can relate: a bag of...

Dollar Tree / customer experience with teller

De
Sep 30, 2019

I visited this dollar tree on 9/30/19. Sales Associate Ellen waited on me. When time to pay for my purchase I used my debit card to pay for my items and since the machine showed the option of cash back... I checked that I wanted cash back. I chose to have $50 cash back. I was given my...

Dollar Tree / service

Ju
Sep 30, 2019

I'm a deaf customer...A couple of months ago I went into the store to purchase some mouthwash. When I entered the store I went to the isle where the merchandise was sitting. I happened to turn around and Katrina the Manager was telling me that I had to leave my book bag at the door and...

Dollar Tree #06622 / being terminated

Te
Sep 29, 2019

I was accused of working off the clock and I wasn't. This will be the second time that I have been terminated by this store for something I didn't do. I want my job back please. On Friday Sept. 27, I was picking up my boxes and clip strips and saw a box of gift bags that had been opened by...