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1.1 2961 Reviews

Dollar Tree Complaints Summary

92 Resolved
2867 Unresolved
Our verdict: If considering services from Dollar Tree with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar Tree reviews & complaints 2961

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6:37 pm EST

Dollar Tree DM and HR told employee to chase after customer and get injured

Cashier does their job correctly, rings up around 90 or so customers. One of those customers creates conflict. Manager comes over, tells cashier to "void her purchase" as customer was unable to have enough money. It happens. Customer grabs bag, runs out store. Manager told cashier "why did you not chase after her?!" That is against policy. Jessica is manager ahe should know this rule! But lacks manager skills as this job will ask any hard worker for manager role if they like. So manager calls HR and HR decided to let go of employee for not chasing after customer which could cause employee some kind of harm. But HR Henry a [censored]ing [censored]! He ignores policy and decided to put employee in harms way! Employee could have been hurt by customer somehow. District manager Rhonda we chavez, HR Henry, Hank, Harold. Manager Jessica ejia. Daina herb.

Desired outcome: Termination of jessicaejia, dainaerb, carleenundy, drewdrght, paigelly, admitted to refusing to help employees

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5:33 am EST

Dollar Tree HR dm suing all

HR and dm looking to blame employees, did not talk to all employees just picked and targeted non white employee, could not find actual culprit so decided to blame and choose to discriminate non white employee! Suing HR henry! Suing dm Ronda chavez, Jennifer k. Suing dm vicy, dm wendy, hr taylor t. Suing dollar tree with no evidence, just accusations, looking to blame colored. Suing extremely discrimination on dollar tree. Not quit your All homeless [protected]@%!

Desired outcome: Put you out of business! Send you all to prison to! Bankrupt this company! 11 I 77 dollar tree! Just @@#@!

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Update by NameWillsue
Feb 17, 2024 5:40 am EST

#sudollartree. #suingfollartree! #suingdollartree! #suingronfachavez! #suingjenniterk! Suingracisthenry! #suingdollartreecorpptatehrdm&managers. #dollartreeracist! #ronfachavezjenniferkdiscrimimateshates01gg3$$ed! #suingronfachavez,henry,hr

Update by NameWillsue
Feb 17, 2024 5:35 am EST

HR DM going to sue dollar tree suing ronfachavez, jenniferk, racisthenrystopus

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:18 am EST

District managers Jennifer Kane washer and Rhonda Chavez! HR Henry, Hank Harold tolerates managers smoking marijuana at work! Managers open this store at 5AM everyday and brag about being stoned as nobody knows or notices how stoned managers get! Store manager Jessica Mejia told other managers her boyfriend is drug dealer and her 14 year old daughter is sexually abused by step daddy! Mommy too stupid and extra weak and very fragile to stop him!

We are fully aware, just do not care! Managers can get stoned all they like and getting stoned at work is a must for us at DM and HR agree! Marijuana managers! Its a new trend now! Smoking marijuana at work by store manager Jessica Mejia totally appropriate to do! Sincerely your District Manager Jennifer Kanenwasher!

Contact me @jennkanenwasher@gmail.com

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:11 am EST

Dollar tree hates their employees! We do anything to hate employees here! Managers are tolerated to hide, refuse customer service, smoke marijuana in office break room bathroom even in car parking lot! Totally tolerable! I am the District Manager at that store! Managers are tolerated to kill and hurt and hate all customers! We at HR will never terminated lazy worthless discriminatory managers here! My store is 4260 Cliff Lake rd. Eagan,MN 55122 next to Target! We love hating not serving our [censored]faced customers daily and employees steal all they like with no termination just ask about Noemi Garcia her drug addiction landed her back into rehab! As District Manager I fully support drugs and stealing and smoking marijuana at work! Because I am th DM at this store! Jennifer Kanenwasher, my partner is glasses her name is Rhonda Chavez!

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:03 am EST

Howard [censored]off! [censored] you your daughters get raped by own father Howard radford! That's the great American way! Daughters being sexually abused young age and constantly raped by father and brothers and grandparents enjoy raping granddaughter! Just like Howard Radford rapes his sisters and daughters! Right bowie!

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8:01 am EST

Dollar Tree DM forcing employee to work at different store as managers bully employees

Pretty disrespectful when the DM tells one of your employees to "work at different store, so managers here can continue bullying and discriminating minorities!" "If you dont like to be discriminated and not have days off, then go work at different store!" That's racist of DM Jenny and Rhonda to say that! Then make up excuses for managers behaviors and constant lack of help for cashiers here. Told to employee on 8-3-2023

Claimed loss: Lots of disrespect towards employees here by DM and managers

Desired outcome: Termination for managers and DM Jessica, daina, rhonda, jenny

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11:59 pm EST
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Dollar Tree Closing early

On multiple occasions I have tried shopping at dollar tree only to discover it has closed early. These are not holidays when it happens. I do not know if the owner is aware his employees are doing this. It is the Lloyd dollar tree on weidler in NE Portland, Oregon. I showed up at 7:15pm on Sunday February 4th and it was closed. It was supposed to be open until 8pm. This has happened multiple times and not on holidays.

Desired outcome: Keep the store open for the hours it advertises

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8:21 pm EST
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Dollar Tree The manager she is discriminating & judging people

I go to Dollartree all the time for their great selection on craft supplies. This happened again to me on Wednesday Jan 31 at around 8pm. I took my 12 yr old daughter with me & as soon as I walked in the manager was on my tail. Spying & making comments like I'll be back I'm going to check the security tapes. It's cause I have blue hair & she thinks I'm stealing. My daughter was so upset that she had to leave the store. This is not the first she has done this to me. The time before she actually ask me What did you put into your pocket? Nothing I had to show her inside my purse. Nothing! I had nothing!

Desired outcome: This woman should not be any type of management. I feel that she is training the rest of the staff just like her. Don't judge a book by its cover

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4:55 pm EST
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Dollar Tree Manager's behavior towards an employee

I was at the Dollar Tree at store # 2316, while I was checking out. The manager and another coworker were having a very degrading conversation about another employee at the location.

The manager and the body employee who was sweeping the floors, were body shaming the employee in her absence. They spoke about her eating habits and more. The cashier and other customers heard these nasty comments, the manager was rocking back in his office chair as comfortable as can be.

I then asked the cashier are they talking about another employee? I said loud enough for them to hear me. Then they stopped and bowed their head and acted like nothing. It is a shame to know that as leader running an establishment in these hard times. He and another co worker will be bashing and body shaming another employee.

Claimed loss: Protection for the employee

Desired outcome: The manger and employee needs to be held accountable it was shameful and disgusting. A man who is a leader will do such a thing as a woman myself I will not want someone like to be my superior.

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4:14 pm EST
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Dollar Tree Curtain rod purchased on 01/23/2024

Karen Alexander

[protected]@att.net

The curtain rod I purchased on 01/23/2024 is defected. The rods are the exact size, which is causing one not being able to go into the other rod.

01/24/2024- I attempted to get a refund on this day, but I was told by the manager I needed to come back the next day to speak with the supervisor because she does not have the credentials to issue a refund. The supervisor will be in between 8 am and 1 pm.

1/25/2024- I requested to speak with the supervisor regarding getting a refund. Per the supervisor, we can't issue you a refund because the product is open. I asked how else I am to know if the product is going to fix or not if I don't open the product. I am returning the product because it is a defect. As you can see, the two poles are the same size, so because I was sold a defective product, I can't get my money back.
Per the supervisor - no, we can't take back open products

Claimed loss: $13.00

Desired outcome: I would like to get my money back, because the product has a defect.

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11:57 am EST
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Dollar Tree Rude customer service

Came into Store #3662 in Camden, DE today @ 10:50, 1/24/2024 to purchase one item, and winded up with over the amount of cash, $5.00, I had on hand. Ask associate to delete two items from the receipt. I did not want to use my credit card for a small purchase. Originally i had 5 items that totaled $6.25. He didn't hear me say two items, he only deleted one item. I gave him $5.00 waiting for change because now my cost is $3.75. He argued that I said to delete one item and was very rude in front of other customers and threw the receipt at me. At this point I didn't raise my voice and said that it's not a big deal people make mistakes. Well he huffed and puffed and went to get the manager. He got the manager who said Dollar Tree does not give a customer money back with a receipt and she said its on the bottom of the receipt. That's not true! There's nothing on the bottom of my receipt. At this point I will be returning the items I purchased back to this store for my money.

Desired outcome: Yes, I would appreciate a response. [protected]@gmail.com

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6:23 pm EST
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Dollar Tree Service

This is from the store at EFranklin store. Every time I go in that store there is a cashier name Crystal that is very rude to customers. This is not the first time she has used a very loud voice with me just because I had a couple of items in the little green basket.” She would say to me you gotta take your own stuff out of basket and that’s fine, but why would you have the basket in there if you don’t want people to use them, plus she don’t have to be so rude to people. I hate to go in there if she is behind the register.

Desired outcome: Mayb get some nicer person to work.

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10:49 am EST

Dollar Tree Manager doesn't know what to do here hides and lies

The managers here so not give breaks or else they give breaks at last 30 minutes of employee shift. Managers hide, run away refusing to answer backup calls or bill checks. Managers refuse customer service daily as they stay in break room sitting down, sleeping, doing anything they please! Managers at this store work at 5AM smoke up, no one else is here but the marijuana scent is strong and follows manager everywhere. Managers at this store usually never open registers, only have one employee per shift. Manager is too lazy to hire new employees so she must depend on workers from other stores to help here! Manager refuses to do interviews, refuses to own up to violations and actions! Managers run store like children! Managers never talk to employees in a year, no directions, no helping, just strong discrimination towards religion, age, gender and ethnicity! Store manager Jessica Mejia is targeting employees, refuses to give them schedule changes, refuses to give day off requests! She must rely on boyfriend to take her to work and pick her up daily. Because she incapable, too lazy to learn to drive and too dumb to know how to take the bus!

Manager Jessica Mejia!

Manager here would change schedule without employee consent, then threaten employee with termination for asking questions! Jessica Mejia!

Managers here at this store refuse customer service, lie to customers about not being cashier, helping with products, and balloons! Managers just stock and hide and smoke up all shift! Ignoring own family members stealing, then allowing them to park car in lot for 6 nights refusing to call towing company on purpose! Managers here do not know how to handle conflicts, or exchanges even. Manager here protected employee stealing products and miss work for 4 days in row, no call no show, managers refused to ask questions just let it alone! Manager Jessica Mejia deserves to be terminated from company multiple times! 13 years of violations! Still unable to locate fire extinguishers as safety inspector still had to point them out to her! Still have not opened all 3 registers in 13 years! Manager Jessica has to have DM tell her what to do, she is beyond unprofessional to do things herself! Jessica Mejia hides lies lazy disrespectful discrimination never opened register in 10+ months not communicating with employees in years!

Desired outcome: Terminate Jessica Mejia store manager at 1960 cliff lake rd. 55122 eagan,MN store number 4260!

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6:41 am EST

Dollar Tree Store 4260 1960 Cliff Lake Rd Eagan, MN store manager Jessica

The store manager here has not opened register in a year, turned away customers never helping them. Has only one employee as cashier per shift. Backup is not tolerated here as only two people work per shift. One manager who hides and does nothing all dal and one employee who does all the work! Very unfair for employees here! Manager refused schedule change for employee in 3 years of being targeted by racist, dishonest, money stealing, lazy Spanish manager! DM is fully aware of store managers violations as they give excuses and protect this lazy dumb manager! As DM refused to help all employees with concerns as DM supports managers that hide, lie, manipulate and smoke weed, then take 20 more smoke breaks all they like! DM honestly does nothing to help employees as they pretend to have talked with all employees and all managers when they honestly have not! These managers here are on phone all day, can hear their conversations and how irritable they are when having to deal with customers and employees. Their are 3 registers and only 2 are used. The other register works well, just the managers far too idiotic to open and put in till as it runs fine. Managers refuse to run registers, have the employee deal with 260+ customers alone without help as bill checks, returns, green dot reloads are done without managers approval even after called 2-3 times. The managers simply take too long to answer, they are in office hiding and in break room talking away, purposely refusing to help out. This is everyday behavior by managers!

Manager refused to open register so morning shift has no back up help, the night cashier refused to do night procedures! Refuses to take out full cardboard boxes, empty trash cans, recover aisles, fill pop coolers, turn of helium tank, all while doing nothing as managers too ignorant to say something! No directions! No proper management, just lazy lying racist spic of a manager!

Lets be racist since my manager tolerates hate speech here as she mentions slurs at customers and only looks out for Spanish people only as she lets them steal and sexually harass employees here! Store manager is Jessica M! Roman

Manager Jessica often refuses to give breaks to employees so employees work 5-7 hours without any meals or 10 minute break as supposed to! Manager Jessica does this on purpose never caring for others, just herself! Only cares about how many violations can she get away with!

The DM pretended to talk with Jessica as they did nothing about her as Jessica continues to hide, use racial slurs, lie, text, talk on phone, leave store for hours And hours without telling anyone, returns with lots of bags from target. As it is next door to store! Manager Jessica has referee back to past incidents to get out of termination as excuses she told to DM! In return the DM looks for anyone to blame and has and protects Jessica from termination or write ups! Jessica admitted to many violations including helping Spanish employee steal multiple products from store on October throughout November of 2023!

Jessica told managers who told employees, "night employee is too old to lift, too old to empty trash bags, too old to stock boxes, too old towalk, too old to learn register operations, too old to learn anything!"

Unfair treatment and age discrimination by store manager Jessica Mejia!

Manager opens store at 5AM clocks out at 10 or 11 AM every shift, when inventory is far far past over. No reason to be at store 4 hours before doors open! This manager has been known to smoke weed, sleep in office, break room where cameras cannot see HIM! Manager leaves once next manager or employee clocks in! Most days he leaves so early that their is no manager here, just the employee in store by themselves often! This happens every weekends! Manager leaves without telling employee, employee runs store alone for next few hours until next shift manager clocks in! Every weekends this happens! DM is fully aware as they refuse to do anything about this problem! Not right having one employee the only cashier alone in store for few hours alone as next shift manager arrives! Highly unfair treatment by all managers here! This has been going on for past 2 years of same [censored] activities by unprofessional child like behaving racist idiotic stupid [censored] religion, sex gender discriminating managers here! DM fully aware of manager leaving store and only one cashier employee in store alone until next manager arrives! DM is doing nothing about this as this behavior continues to this very day of Sunday January 7,2024 and beyond!

That's tolerated yes! Manager leaves clocks out of shift, leaves one employee by themselves for few hours until next shift manager clocks in! This is ongoing and DM is respecting, tolerating this very action by these worthless child like managers that continue to do this! The DM told e! ployees, "so [censored]ing what, who cares!". Managers leave store without notifying employee or alert employee they are here alone for next few hours, so no help is available for them! Unfair treatment here! This is true story and events happening at this store in Eagan, MN store number 4260. 1960 Cliff Lake rd. 55122 suite 139!

Desired outcome: Terminate manager Jessica Mejia for continuous discrimination of age, race, sex, gender and stealing deposit money and products from store!

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Update by Pennyparker
Jan 07, 2024 6:55 am EST

Termination request for store manager Jessica Mejia, Daina Erb, Andrew dright, DM R.C. for ignoring concerns as these managers continue breaking violations of conduct policies on purpose! Intentionally using discrimination targeting employees for fun by complaining selfish racist managers!

Update by Pennyparker
Jan 07, 2024 6:51 am EST

Terminate DM as well R.C. and Jessica mejia, andrew, dright, daina "bully, complaining, attention seeking" Erb.

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6:00 pm EST

Dollar Tree Store manager admitted targeting and refusing customer service and bullying

It is way for managers to never run register and stock all shift. Easy when managers turn away customers refusing to help on purpose. Easy when managers hide, lie, do nothing all shift as they hide inside office! Unfair treatment by managers here. It is easy for managers to smoke up and work at 5AM then leave at 10am, when they are not suppose to work so early. This manager does nothing and hides same with store manager. Manager accepts employee lies and false stories just to have day off. Managers refuse to ask questions and proof for evidence making sure employee is telling truth! But these managers do not ask questions or for proof as this very employee is known to managers to be "compulsive, manipulative, dishonest" employee! Managers know his lies and ignore all of them! Managers do not care! Managers here smoke up, get stoned, steal deposit money, manipulate safe count as the bank will call asking for "missing money". Managers give attitude and do not care!

Store manager has refused to open till in a year, refused to be honest with corporate whenever questioned! Manager is "little child" behavior, highly unprofessional! Dm is aware, refuses to fire manager that admitted to targeting employees, purposely refusing to change schedule, refused to help cashiers and admitted to hiding and having to be told how to do things as manager Jessica is incapable of understanding anything here! Jessica is manager, talks about quitting the job to work as truck driver because they make 6 figures! Sad because Jessica does not have driver's license and has to rely on her drug dealing boyfriend to pick her up every day since she is too to ride the bus! Dumb stupidly manager that never knows what to do, has to have dm'd hold her hand! I feel sorry for her [censored] child! Syke, [censored] them all to hell!

Fire store manager Jessica Mejia for admitting to discrimination and targeting employees for 13 years! Dm fully aware, excuses her violations protecting Jessica for selfish reasons! Unfair and gender, age, religion race discrimination by store manager Jessica Mejia!

Desired outcome: Terminate store manager Jessica Mejia

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3:58 pm EST

Dollar Tree Lazy racist manager that gets away with violating conduct policies

It is easy for manager when they never ring up customers! Easy for them to just stock all shift, easy for them to turn away customers refusing them any service daily! Manager Jessica has tolerated employee theft, helping employee steal as she gets away with theft by manager. Dm refused to talk to all employees, just continue to target and harass same employee! Unfair treatment! It is unfair to have 1 cashier per shift doing more work than managers that hide, text, lie, and run away all shift. Then have dm tell them what to do and not do as dm continued to give excuses for managers that discrimination, lie, hide, steal products and safe deposit money by own store manager Jessica mejia! Jessica cannot run a register, she is beyond stupid! This manager never knows what to do after 13 years of pretend manager! This manager has used racist comments at customers and employees as dm was made aware and they decided to do nothing about discrimination by manager Jessica and also refused to talk to all employees and all managers since these managers continue to break conduct policies by smoking up, working at 5 am when no need to so that manager never works during the day or morning or nights as he clocks out at 10 am! Unfair and highly unprofessional behavior by all bullying racist, shameful, belittling, stealing, lying, manipulative racist manager Jessica Mejia whom is protected by cm as they refuse to fire Jessica Mejia after she admitted to purposely targeting and and hiding and lying to corporate and refusing employees sick day and refused to allow employees to change schedule over 3 years now! Jessica admitted to all this and breaking conduct policies as dm excuses her disobedience of violations of broken zero tolerance conduct policies numerous times per week here!

Desired outcome: Terminate store manager Jessica Mejia

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Update by Ashwholejess
Jan 04, 2024 4:04 pm EST

Destroying store manager jessica, deserves to be fired from company! The dm sound guilty too! How pathetic! Shame on you and discrimination tolerated is cause for lawsuit! Jessica deserves to be fired and sued in court and will be served!

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10:10 am EST

Dollar Tree Manager discriminates and helps steal products

Manager here is intentionally targeting and discriminating against age, race, gender and religious beliefs. Manager is purposely doing this for 11 years as manager. Manager has told employee "she loves her" as manager changed schedule. When another employee asked for schedule change they were given excuses and discriminated against. This manager Jessica Mejia has been showing racism and favorites. Dm fully aware did not care as they excused Jessica's racist behavior and refused to write her up for 11 years of age, race, religion, gender discrimination. Racism and age and religious discrimination is highly accepted here by dm and manager Jessica mejia. Jessica has intentionally refused targeted employees schedule change and day off requests! Jessica has used racism to benefit her management by supporting Hispanic employees to steal, miss work, help them steal and take full advantage as they have gotten away with theft crimes every shift! Manager Jessica has supported employees to never learn their job, refused to teach any new hires as Jessica incapable of training new managers.

Manager Jessica Mejia has filled out employees applications for them, has not communicated with employees in a year, has not given any directions, not able to run a register in many months. Manager Jessica has refused customer service as she willing lies to customers and dm! Jessica Mejia refused to have employee prove family death, as she takes word for it, leaves it alone. That very employee made up complete bold faced lie and told managers different stories. Not able to be honest and just wanted the day off so employee made up lie about death in family as managers refuse to ask for death certificate and proof. Employees can lie to dumb managers about anything as these managers refuse proof and accept all lies just as dm continues to do!

Manager Jessica discriminates against gender, religion, race and age! Jessica has refused to change employee schedule because of their ethnicity! Dm fully aware just excused Jessica racist behaviors! Unfair treatment!

Jessica Mejia hides lies and refuses to open register in a year! Terminate racist unfair disrespectful manager Jessica Mejia for also helping employee steal products as Jessica ignored employee theft and make jokes about employee stealing! Jessica Mejia is unprofessional very racist manager!

Desired outcome: Terminate manager Jessica Mejia and dm.

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Update by Suinguall
Jan 03, 2024 10:15 am EST

Sue dollar tree for protecting racist, age gender religion discrimination by store manager Jessica mejia! Will sue in claims court for supporting racist age, gender religion discrimination by store manager

Update by Suinguall
Jan 03, 2024 10:13 am EST

This is shameful management! Jessica is racist! Fire her or be taken to claims court for further action!

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9:19 am EST

Dollar Tree Age, race, religious discrimination and theft by manager Jessica

The dm knew about manager discriminating against employees, very aware of this store manager refusing to change employees schedules. This manager Jessica has purposely discriminated against employees for 3 years as dm ignored employee concerns as they excused Jessica discrimination as this behavior persists strongly. Store manager would not allow targeted employees to change schedule over 13 years of constantly targeting employees. Corporate does not care when managers lie and refuse to help employees. Manager Jessica has accepted other employees schedule changes without questions or excuses given. Told employee "she loves her" as her schedule was changed. Manager Jessica tells dm lies and excuses as she continues to refuse targeted employees schedule changes. Manager Jessica Mejia is purposely intentionally discriminating against employees and lies to dm as they excuse violations of unfair unjust, racist, lying, manager Jessica Mejia as she continues to discriminate, hide and lie to every person with full support from dm who excuses racist age, religion discrimination done by store manager Jessica mejia. They've given Jessica excuses and refused to fire her for direct violations for over 11 years. Jessica is beyond guilty of all violations and directly singling out, targeting, discriminating against employees both old and non Hispanic ethnicities. Unfair treatment and racism by manager Jessica Mejia who still behaves this ways just as dm excused her racism and targeting employees as Jessica has protected Hispanic employees allowing them to steal and miss days of work on purpose! Jessica is purposely discriminating employees but your dm are excusing these violations daily.

Manager Jessica supports racism here! Store number 4260 eagan,MN 1960 cliff lake center.

Desired outcome: Terminate store manager Jessica Mejia and dm

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Update by SueyouNow666
Jan 03, 2024 9:27 am EST

Why does your dm refuse to fire such discriminating unfair, policy violating store manager Jessica Mejia who supports racist, age religion, gender discrimination on purpose. This continues dm fully aware just excuses Jessica Mejia violations over 11 years of same discrimination practices here! Dm excuses this racist behavior as they give Jessica infinite chances as she never willing to change! Shame on you all! You all Deserve to be sued! Sueing!

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Howierad
vermont, US
Jan 06, 2024 11:08 am EST

Dm are participating in illegal policies, tolerated discrimination by race, sex, gender, religion and age! Only way to eliminate is to sue! Hire lawyers, sue and [censored] the world over and over! [censored] dm!

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7:06 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollar Tree - Managers and dm lie, looking to blame any person

Managers accept lies and false stories from employees just to get day off, where targeted employees were denied for anything asked, forced to sign papers as evidence when all other employees were not asked to sign anything as their requests were made without being questioned by racist manager! Dm has lied to employee when they said they talked to every...

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3:24 pm EST

Dollar Tree Manager do not communicate and lies to DM

Store manager tolerates employee who pretend to have death in family as they refuse to show proof like death certificate. This employee could not be honest as they told managers different stories about family death. This employee could not be honest so they lie to managers. This employee does not know what to do here, never helps customers, lies to anybody, makes up stories as managers believe his every lies! Managers refuse to have proof, refuse to ask questions as this employee makes jokes about family death and could not get their stories in line as this employee told 3 different stories and lies about how family member died. This employee made up unbelievable lie just to get day off. Manager usually tolerates this behavior, does not care and refused to ask for proof or even ask questions as employee told managers different lies. As they normally do, managers believe in employees lies all for a day off. Employee made up false stories about family death!

Desired outcome: Terminate manager

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Update by JessicaM2020
Jan 02, 2024 3:08 pm EST

Your employee Naomi has been stealing items as manager Jessica told all other managers about this as they laugh and ignore issue. Manager Jessica told managers she will put good word for employee thief, who used drugs on shift. After months of on shift theft, with manager Jessica fully aware manager did nothing about employee. Then employee quits, gets away with crimes. Manager gets no write up for knowing and witnessing employee theft, employee can still get in trouble with law for theft as well as manager Jessica for purposely ignoring and helping employee steal products by not stopping when caught in person. Manager Jessica is "protecting her own people only". Direct discrimination by manager Jessica who ignores all Spanish people stealing!

Update by JessicaM2020
Jan 02, 2024 3:33 pm EST

store number 4260, suite b 1960 cliff center manager supports discrimination and targets

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Dollar Tree Managers here target employees discrimination and violations tolerated

Tore manager tolerates employees to abandon job to help friend move car to another state for 2 weeks. All while not being sick, all while not having other employees cover shift for missed days as written rule by manager Jessica Mejia who ignores her own written rules constantly! Manager tolerates job abandonment on purpose!

Manager purposely targeting employees by refusing to help, refusing to give day off, change schedule, no communication in a year of ignoring targeted employees. DM tolerates discrimination, excuse managers behavior continues. Employees miss work on purpose, manager does nothing, no write up, no talking to. Manager tolerates employees to miss 9 months of work, then return as store manager refuses to make interviews. She always relies on past employees to "maybe" return after they have quit. This is store manager Jessica way of management. Employees quit years ago and Jessica still keeps those employees "on call"! As they are no longer in system or with company, manager Jessica Mejia has allowed them to " help out" without having numbers, not in system, not employed here, but Jessica allowed them to work without pay. Basically store manager Jessica is having ex employees run the register using her numbers as she goes to run away all shift. This happened in 2021 & 2022 with 2 employees who just wanted to "help out without pay"! This is direct violation for store manager Jessica Mejia to have ex employees work by using managers personal numbers and password! DM was fully aware, did not care about this violation. Employees are responsible for their own tills, direct violation when manager Jessica did this and continued to have other employees use her till when not tolerated to. This happened in 2022! DM is aware and tolerates ex employees to " work for free" here!

Manager Jessica refused to change employees schedule, using racist reasoning told employee "I'm not changing your schedule, your not mexican!" Said to employees on July 1, 2023 Saturday. She also refused to let employees have weekends off, told employees "don't like it, work somewhere else!" Said to employees 6-6-2023 by manager Jessica who gets away with discrimination and violations broken! DM is totally aware as they ignore managers violations and illegal business practices here done by store manager Jessica Mejia!

Desired outcome: Terminate manager Jessica Mejia

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Dollar Tree - Managers

Whenever an employee has death in family managers never ask for proof. Never asks for a death certificate. As employee here is a pathological compulsive repetitive constant Liar! This employee claims to be millionaire who blew all money on cigarettes as he told managers who all believe his every lie! Managers here refuse to ask him questions as thi...

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Dollar Tree - Managers

Managers here violate conduct policies, by refusing customer service, refuse to help cashiers. The store manager Jessica Mejia refuses to open register for 9 months as corporate tolerates this manager to break violations weekly. They give her excuses and ignore all of her violations as corporate tolerates the manager to disrespect and refuse to teach and...

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Dollar Tree In-depth Review

Product Variety:

The Dollar Tree offers a wide range of products to cater to various needs. From household essentials to party supplies, their inventory is diverse and extensive.

The quality of products at Dollar Tree may vary. While some items may be of decent quality, others may not meet the same standards. It is advisable to check the product thoroughly before purchasing.

Dollar Tree does not carry popular brands as their focus is on providing affordable options. However, they do offer generic alternatives that can serve the purpose.

Pricing:

Dollar Tree is known for its competitive pricing. Their products are priced at $1 or less, making it an affordable option for budget-conscious shoppers.

Customers find value for their money at Dollar Tree due to the low prices and the ability to purchase multiple items without breaking the bank.

Special deals and discounts are not commonly offered at Dollar Tree. However, their everyday low prices make up for the lack of promotions.

Store Experience:

The store layout and organization at Dollar Tree are generally well-maintained. The aisles are neatly arranged, making it easy for customers to navigate and find what they need.

Dollar Tree stores are usually clean and well-maintained. However, occasional instances of untidiness may occur due to high customer traffic.

The staff at Dollar Tree are known for their friendliness and willingness to assist customers. They may not always have extensive knowledge about every product, but they are generally helpful.

Online Shopping:

The Dollar Tree website has a simple and user-friendly design. It is easy to navigate and find products of interest.

Product search on the Dollar Tree website is straightforward, allowing customers to quickly find what they are looking for.

Shipping and delivery processes may vary, but overall, Dollar Tree provides a reliable online shopping experience.

Customer Service:

Dollar Tree is responsive to inquiries and complaints. They strive to address customer concerns promptly and efficiently.

Return and exchange policies at Dollar Tree may vary depending on the item. It is advisable to check the specific policy before making a purchase.

Overall, customers are generally satisfied with the customer service provided by Dollar Tree.

Community Engagement:

Dollar Tree actively involves itself in local initiatives, supporting community events and organizations.

As part of their corporate social responsibility efforts, Dollar Tree engages in various initiatives to give back to the community.

Dollar Tree supports non-profit organizations through donations and partnerships.

Loyalty Program:

Dollar Tree does not have a loyalty program. However, their low prices and value for money make up for the absence of such a program.

Enrollment and use of a loyalty program are not applicable to Dollar Tree.

Personalization and customization options are not available at Dollar Tree due to their focus on providing affordable products.

Business Expansion:

Dollar Tree has a significant number of locations across the United States, making it easily accessible to customers.

Expansion plans and growth strategies of Dollar Tree are not publicly available.

Dollar Tree has a strong market presence and competes with other discount retailers in the industry.

Sustainability:

Dollar Tree has taken steps towards environmental initiatives, such as reducing energy consumption and implementing recycling programs.

They are actively working towards reducing packaging waste and promoting sustainable practices.

Dollar Tree is committed to ethical sourcing and fair trade practices, ensuring that their products meet certain standards.

Overall Rating:

Pros of shopping at Dollar Tree include the wide variety of products, competitive pricing, and friendly staff. However, the quality of products may vary, and popular brands are not available.

In conclusion, Dollar Tree is recommended for budget-conscious shoppers who are looking for affordable options. While there may be some drawbacks, the overall shopping experience at Dollar Tree is satisfactory.

How to file a complaint about Dollar Tree?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

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