The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Dollar Tree Complaints & Reviews

Dollar Tree / Service

An
Andre L Watkins on Oct 21, 2018

Today me and about 20 other customers experience some of the worst service ever, cashier named Melissa don't know her last name but she was out front by herself trying to take care of customers and do the balloon service while other employees were in the office and outside refusing to help...

Dollar Tree / Employee Robert @ Store# 02215

Mi
Michel-le Cartier on Oct 21, 2018

On this morning 10/21/18 at or around 11:30 am, I, Micheal Delce was shopping inside of this location as I do every week to pick cleaning supplies. I particularly like this location for its convenience and cleanliness. However, as I proceeded to the check out, a cashier by the name of Erica...

Dollar Tree / Online Ordering and Customer Service

Gg
GG610 on Oct 20, 2018

I made an order on 10/17. The order stated "UPS Estimated Delivery Date Monday 10/22". I had heard nothing, so I called on Saturday 10/20. Customer service told me that: -my order has not been shipped yet -they have no idea when my order will be shipped -they cannot cancel my order...

Dollartree / Management and Returns and Service

Ge
Get IT J on Oct 20, 2018

The rude management for the second time at Dollar tree in Chattanooga Hamilton Place. I spend several hundred dollars at Dollartree and use the products. The only store in my area that is highly unprofeasional and rude. Employees talk peraonal business in front of customers rwgularly. The...

Dollar Tree / Dirty bathroom

Je
Jessica25 on Oct 19, 2018

The bathroom at this store is disgusting. First of all it stinks time you walk in it. Then you notice that it looks like they are using it for storage. And thats not even the worst part. There has been a smear of poop on the wall for about a year now. It looks like someone would have...

Dollar Tree / Store

Co
Compost Boss on Oct 19, 2018

The store in Mountain Home Idaho 83647 is absolutely filthy. They have had boxes of decorations on the floor for a month now. One the girls (Elizabeth) was complaining about all the holiday decor a few weeks ago and didn't want to deal with it anymore, she said I'm over it and don't care...

Dollartree.com / cashier confused on how to split transactions

Dy
dyhw on Oct 18, 2018

Cindy, the cashier, told me that I could not split my transaction, even though I've done it before and at this location. I kept telling her the amounts and she wouldnt listen and talked over me. This will be my last visit to this location. I watched her type in the amount I needed for...

Dollar Tree / resusable bag policy

Ma
mastercooling on Oct 18, 2018

I was just at the Brooklyn store at 1726 McDonald Avenue. First of all the store in always in a state of disarray. There are always big pallets of merchandise blocking the aisles. Which makes it very difficult to shop with a shopping cart and makes you not want to purchase more than...

Dollar Tree / dirty store, shelves not stocked

Sh
shelley m on Oct 18, 2018

The floors are always dirty, shelves not stocked, boxes of products in the aisles. Every customer that entered the store complained of the same issues. I spoke to the cashier and she blamed it on the customers even though this was in the morning. She even had the audacity to say it wa...

Dollar Tree / on line order pickup at store

Mc
mcdowkay on Oct 18, 2018

I had received my pick up order notice from Dollar Tree. I went to the store to pick-up my order that I had placed on line. The clerk let another employee know and they said: "YOU WILL HAVE TO WAIT I AM ON BREAK" We made a purchase, waited in line, not long but we did not rush. After we...

Dollar Tree Mount Vernon WA / the employees

Do
Dottiepotter on Oct 18, 2018

At 4am I was getting breakfast at jack in the box when I noticed a white Toyota Tercel with three individuals in it doing something with a torch or fire maybe lighter so it look suspicious being that I would thought those stores over they were closed. so I've stepped over to the car...

Dollar Tree / product I paid for is not at the store

Gr
Gretna on Oct 17, 2018

I ordered 2 cases of the small martinellis cider online for store pick up. I received the email letting me know they were available to be picked up. I also saw the charge in my bank account. We went to the store with the skew from the email and they did not have our order, nor did they...

Dollar Tree / horrendous management customer service

Ti
Tired of the rudeness on Oct 17, 2018

I got into the checkout line. The manager was on her personal cell phone talking about something that had happened to someone. Apparently this person wasn't cooperating with the managers wishes. I believe the managers name was Trona. She was talking very loudly into her cell. At the same...

Dollar Tree / flower pot

Fl
Flower Pot on Oct 17, 2018

My 82 grandmother and i visited my local dollar tree (one we visit every week) and immediately as we entered, we asked an employee where the flower pots were. she directed us to where they were by walking us over to the aisle. We went there and my grandmother looked through and selected...

[Resolved] Dollar Tree / district manager d103

Ji
Jillian Smith on Oct 16, 2018

Dollar Tree Store located on Martin Luther King Dr., Griffin Ga, had an injured worker, Mary Evans, that came to our office, Family Medical Center, on 07/18/2018, and was treated for injuries. I have reached out to the district manager, Michael Wilson, D103, by email...

Dollar Tree Homestead, FL / tienda desordenada, poca mercancía en el piso.

Co
Colonica on Oct 16, 2018

Homestead Pavillion Dollar tree en 2552 NE 10 Ct, Homestead FL 33033 Siempre tiene muchas cajas en los pasillos, haciendo más difícil circular por la tienda, demasiada mercancía repetida en los estantes, muy poca mercancía nueva, siempre los empleados están en el piso "trabajando" pero...

Dollar Tree / destruction of company property

Fr
Fried61 on Oct 15, 2018

On Friday 10-12-2018, assistant manager Shawn and former assistant manager Myra were seen running on sidewalk in front of store with a dollar tree shopping cart with one employee pushing the cart and the other employee riding on the cart. On Monday 10-15-2018 assistant manager Shawn wa...

Dollar Tree in Holland MI on 24th St / cashier stole $10 from me

Cr
Craig Aney on Oct 15, 2018

I visited the dollar tree store in Holland Mi on 24th st on 10/11/2018. I bought $6.24 worth the merchandise & when I checked out I gave the cashier $20.25 & she only gave me $4.01 back. I told her I gave her a $20 & she claimed I gave her a $10 bill. She got the manager &...

Dollar Tree / customer service

Ja
Jabarri on Oct 15, 2018

Racist Employees. Cashier ( Gina) was bothered by me asking if they had a certain balloon . Then when they didn't have the balloon already blown up she was aggravated that I needed 3 blown up.. After paying for them she threw my receipts at me & mumbles now get the f**k out . So I asked...

Dollar Tree / manager

Bo
Bobbieccc on Oct 15, 2018

Shopping on 10-13-18 in the Hildebran NC store, my husband found a phone playing a movie/video in the candles section on the shelf. My husband thinking someone had mistakenly left it behind, takes it to the front to turn it in. He was scolded and told it was allowed to be there. The...