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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
www.dollartree.com

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1.1 2 Reviews 2964 Complaints
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Dollar Tree reviews 2966

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7:21 pm EDT
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Dollar Tree Job., job, job

I have tride to Apply on line almost a Month and some of the Apps 3-4 times, and I keep getting TEX messages w/an eMail to apply to.. WILL NOT GO THROU... I worked for Tim in Palmyra, Pa.., because of being a fast Stocker and good worker, I helped Middletown, New Cumberland Up Town Harrisburg..

I like working Dollar Tree, I have been in Business most of my life.. Setting New Stores up and running Stores...

I don't now what to DUEEEEEE [protected]

Thank You

Crystl Dee Schiavoni

Recommendation: Go Back To THE EASY DAYS

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Update by Crystl Dee Schiavoni

I won't to work at Dollar Tree

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12:46 pm EDT
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Dollar Tree Are you closing the store in St. Johnsbury, VT?

I'm curious about the Dollar Tree store in Saint Johnsbury Vermont. For several months now your entire snack and food isles have been completely empty, with absolutely no information, or indication when they're going to be refilled. Even the manager in the store doesn't seem to have a clue as to what is coming down the pike. It may be that that person has just been told to keep it to themselves.

Regardless, I am a big of dollar tree, and I find it really disquieting that for so many months the snack aisle has been completely empty, and does not look as if it's ever going to be filled. I'm just curious, are you closing the store? If you're not, I'd really like to know what is going on.

And since I am writing, I understand that getting enough employees to run a store in today’s market is more than challenging. But in regard to your Family Dollar store in St. Johnsbury, it has been more than an eye sore both inside and out for many years. Close it or fix it but quit running down your reputation by having such a disgraceful looking store in such a nice town.

Thank you, Jim Tidyman [protected]@gmail.com

Recommendation: A letter of intent for the St. Johnsbury Store

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Update by Jim Tidyman

Are you closing the store in St. Johnsbury, VT?

I'm curious about the Dollar Tree store in Saint Johnsbury Vermont. For several months now your entire snack and food isles have been completely empty, with absolutely no information, or indication when they're going to be refilled. Even the manager in the store doesn't seem to have a clue as to what is coming down the pike. It may be that that person has just been told to keep it to themselves.

Regardless, I am a big of dollar tree, and I find it really disquieting that for so many months the snack aisle has been completely empty, and does not look as if it's ever going to be filled. I'm just curious, are you closing the store? If you're not, I'd really like to know what is going on.

And since I am writing, I understand that getting enough employees to run a store in today’s market is more than challenging. But in regard to your Family Dollar store in St. Johnsbury, it has been more than an eye sore both inside and out for many years. Close it or fix it but quit running down your reputation by having such a disgraceful looking store in such a nice town.

Thank you, Jim Tidyman jamestidyman@gmail.com

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  1. Pros
    1. Unbeatable Prices: Every item just $1 or less.
    2. Diverse Product Range: From party supplies to groceries.
    3. Nationwide Presence: Convenient locations across the US.
    4. Seasonal Specials: Cost-effective holiday decorations.
    5. Frequent Inventory Updates: New finds with every visit.
  1. Cons
    1. Limited product quality
    2. No high-end brand options
    3. Inconsistent stock levels
    4. Narrow profit margins

Dollar Tree complaints 2964

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7:58 pm EDT
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I am trying to make a return and it doesn't say all sales are final I went to like three family Dollars even a family Dollar that I got purchased the stuff and they don't I have the receipt and they do not want to do a refund and y'all guys didn't say it's up to the store manager your customers would think twice by buying anything if you can't return...

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2:34 pm EDT
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I go to this dollar tree quite frequently with my service dogs they are alwas greeted by cashiers never a problem howeverI went to Dollar Tree on the evenin g of 014/19/2024-around 7:30 I would guesstimate I was at the register somewhere around 8 (I am reviewing my Target receipt for time as I went there directly after) The cashier who in describing has an...

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10:27 am EDT
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The manager Grace at the Dollar Tree by Renton Walmart, is just rude! I went over my budget forgetting the prices went up and tried to remove 2 items at first, but then having to remove another 3 items, which the sweet cashier had to get the manager to come over to do. The manager started with an annoyed look and when the cashier told her what help she...

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Is Dollar Tree legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Dollar Tree to be a trustworthy company. Although there's a 3% resolution rate for customer complaints, which deserves attention, Dollar Tree is known for their high standards and safety. If you're thinking about dealing with Dollar Tree, it's wise to check how they handle complaints.

Dollar Tree earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Dollar Tree. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dollar Tree has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Dollartree.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dollartree.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Dollartree.com you are considering visiting, which is associated with Dollar Tree, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Dollar Tree as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Dollar Tree website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Dollar Tree has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 2963 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Dollar Tree. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:08 pm EDT
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To Whom It May Concern: 4/17/24 I had a bad experience this morning around 9:16 a.m. with one of you all's sale associates. I purchased a couple of eyeliners from the Dollar Tree in Hammond, La the product irritated my eye, so I packed it up and attempted to return it to the Dollar Tree in Tickfaw, La I also misplaced my receipt. The sales associate M...

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11:47 am EDT
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Well the customer service at your Dollar Tree store on Main Street in Chula Vista California It's honestly truly by far awful if you ask one of the employee a question there extremely rude and ignore you and walk away, and the lines are always way too long back up to the back and only one register open while the rest of your employees are all in the office...

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6:37 pm EST
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Cashier does their job correctly, rings up around 90 or so customers. One of those customers creates conflict. Manager comes over, tells cashier to "void her purchase" as customer was unable to have enough money. It happens. Customer grabs bag, runs out store. Manager told cashier "why did you not chase after her?!" That is against policy. Jessica i...

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5:33 am EST

Dollar Tree HR dm suing all

HR and dm looking to blame employees, did not talk to all employees just picked and targeted non white employee, could not find actual culprit so decided to blame and choose to discriminate non white employee! Suing HR henry! Suing dm Ronda chavez, Jennifer k. Suing dm vicy, dm wendy, hr taylor t. Suing dollar tree with no evidence, just accusations, looking to blame colored. Suing extremely discrimination on dollar tree. Not quit your All homeless [protected]@%!

Desired outcome: Put you out of business! Send you all to prison to! Bankrupt this company! 11 I 77 dollar tree! Just @@#@!

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Update by NameWillsue
Feb 17, 2024 5:40 am EST

#sudollartree. #suingfollartree! #suingdollartree! #suingronfachavez! #suingjenniterk! Suingracisthenry! #suingdollartreecorpptatehrdm&managers. #dollartreeracist! #ronfachavezjenniferkdiscrimimateshates01gg3$$ed! #suingronfachavez,henry,hr

Update by NameWillsue
Feb 17, 2024 5:35 am EST

HR DM going to sue dollar tree suing ronfachavez, jenniferk, racisthenrystopus

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:18 am EST

District managers Jennifer Kane washer and Rhonda Chavez! HR Henry, Hank Harold tolerates managers smoking marijuana at work! Managers open this store at 5AM everyday and brag about being stoned as nobody knows or notices how stoned managers get! Store manager Jessica Mejia told other managers her boyfriend is drug dealer and her 14 year old daughter is sexually abused by step daddy! Mommy too stupid and extra weak and very fragile to stop him!

We are fully aware, just do not care! Managers can get stoned all they like and getting stoned at work is a must for us at DM and HR agree! Marijuana managers! Its a new trend now! Smoking marijuana at work by store manager Jessica Mejia totally appropriate to do! Sincerely your District Manager Jennifer Kanenwasher!

Contact me @jennkanenwasher@gmail.com

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:11 am EST

Dollar tree hates their employees! We do anything to hate employees here! Managers are tolerated to hide, refuse customer service, smoke marijuana in office break room bathroom even in car parking lot! Totally tolerable! I am the District Manager at that store! Managers are tolerated to kill and hurt and hate all customers! We at HR will never terminated lazy worthless discriminatory managers here! My store is 4260 Cliff Lake rd. Eagan,MN 55122 next to Target! We love hating not serving our [censored]faced customers daily and employees steal all they like with no termination just ask about Noemi Garcia her drug addiction landed her back into rehab! As District Manager I fully support drugs and stealing and smoking marijuana at work! Because I am th DM at this store! Jennifer Kanenwasher, my partner is glasses her name is Rhonda Chavez!

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Jenniferkanenwasher
Alberta, US
Feb 26, 2024 6:03 am EST

Howard [censored]off! [censored] you your daughters get raped by own father Howard radford! That's the great American way! Daughters being sexually abused young age and constantly raped by father and brothers and grandparents enjoy raping granddaughter! Just like Howard Radford rapes his sisters and daughters! Right bowie!

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8:01 am EST

Dollar Tree DM forcing employee to work at different store as managers bully employees

Pretty disrespectful when the DM tells one of your employees to "work at different store, so managers here can continue bullying and discriminating minorities!" "If you dont like to be discriminated and not have days off, then go work at different store!" That's racist of DM Jenny and Rhonda to say that! Then make up excuses for managers behaviors and constant lack of help for cashiers here. Told to employee on 8-3-2023

Claimed loss: Lots of disrespect towards employees here by DM and managers

Desired outcome: Termination for managers and DM Jessica, daina, rhonda, jenny

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11:59 pm EST
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Dollar Tree Closing early

On multiple occasions I have tried shopping at dollar tree only to discover it has closed early. These are not holidays when it happens. I do not know if the owner is aware his employees are doing this. It is the Lloyd dollar tree on weidler in NE Portland, Oregon. I showed up at 7:15pm on Sunday February 4th and it was closed. It was supposed to be open until 8pm. This has happened multiple times and not on holidays.

Desired outcome: Keep the store open for the hours it advertises

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8:21 pm EST
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I go to Dollartree all the time for their great selection on craft supplies. This happened again to me on Wednesday Jan 31 at around 8pm. I took my 12 yr old daughter with me & as soon as I walked in the manager was on my tail. Spying & making comments like I'll be back I'm going to check the security tapes. It's cause I have blue hair & she thinks I'm...

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4:55 pm EST
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I was at the Dollar Tree at store # 2316, while I was checking out. The manager and another coworker were having a very degrading conversation about another employee at the location. The manager and the body employee who was sweeping the floors, were body shaming the employee in her absence. They spoke about her eating habits and more. The cashier and...

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4:14 pm EST
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Karen Alexander [protected]@att.net The curtain rod I purchased on 01/23/2024 is defected. The rods are the exact size, which is causing one not being able to go into the other rod. 01/24/2024- I attempted to get a refund on this day, but I was told by the manager I needed to come back the next day to speak with the supervisor because she does not...

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11:57 am EST
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Came into Store #3662 in Camden, DE today @ 10:50, 1/24/2024 to purchase one item, and winded up with over the amount of cash, $5.00, I had on hand. Ask associate to delete two items from the receipt. I did not want to use my credit card for a small purchase. Originally i had 5 items that totaled $6.25. He didn't hear me say two items, he only deleted one...

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6:23 pm EST
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This is from the store at EFranklin store. Every time I go in that store there is a cashier name Crystal that is very rude to customers. This is not the first time she has used a very loud voice with me just because I had a couple of items in the little green basket.” She would say to me you gotta take your own stuff out of basket and that’s fine, but why...

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10:49 am EST
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The managers here so not give breaks or else they give breaks at last 30 minutes of employee shift. Managers hide, run away refusing to answer backup calls or bill checks. Managers refuse customer service daily as they stay in break room sitting down, sleeping, doing anything they please! Managers at this store work at 5AM smoke up, no one else is here but...

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6:41 am EST
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The store manager here has not opened register in a year, turned away customers never helping them. Has only one employee as cashier per shift. Backup is not tolerated here as only two people work per shift. One manager who hides and does nothing all dal and one employee who does all the work! Very unfair for employees here! Manager refused schedule change...

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6:00 pm EST
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It is way for managers to never run register and stock all shift. Easy when managers turn away customers refusing to help on purpose. Easy when managers hide, lie, do nothing all shift as they hide inside office! Unfair treatment by managers here. It is easy for managers to smoke up and work at 5AM then leave at 10am, when they are not suppose to work so...

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3:58 pm EST
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It is easy for manager when they never ring up customers! Easy for them to just stock all shift, easy for them to turn away customers refusing them any service daily! Manager Jessica has tolerated employee theft, helping employee steal as she gets away with theft by manager. Dm refused to talk to all employees, just continue to target and harass same...

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10:10 am EST
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Manager here is intentionally targeting and discriminating against age, race, gender and religious beliefs. Manager is purposely doing this for 11 years as manager. Manager has told employee "she loves her" as manager changed schedule. When another employee asked for schedule change they were given excuses and discriminated against. This manager Jessica...

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9:19 am EST
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The dm knew about manager discriminating against employees, very aware of this store manager refusing to change employees schedules. This manager Jessica has purposely discriminated against employees for 3 years as dm ignored employee concerns as they excused Jessica discrimination as this behavior persists strongly. Store manager would not allow targeted...

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
How to file a complaint about Dollar Tree?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Aggressive cashiers was posted on Apr 28, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2965 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
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