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I am writing to report an issue regarding a UPI transaction that was marked as successful from my side, but the ₹10,000 amount has still not been credited to my gaming ID.
Transaction Details:
Gaming ID: 1622814167
Transaction Date: 17 May 2026
Transaction Time: 7:18 PM
Amount: ₹10,000
Sender UPI ID: [protected]@oksbi
Recipient UPI ID: gpay-[protected]@okbizaxis
UTR Number: [protected]
The payment was successfully debited from my bank account. I have already raised multiple queries regarding this issue and contacted more than 30 support executives, but I am continuously being asked to wait for 24 hours or 72 hours without any resolution.
i rasied a query on 17th may 2026 , It has now been more than 4 days, and neither has the amount been credited to my ID nor refunded to my bank account. Kindly treat this matter as urgent and resolve the issue at the earliest.
I am attaching the payment proof and bank transaction screenshot for reference.
Claimed loss: ₹10,000 amount debited successfully from my bank account but not credited to my gaming ID/account even after 4+ days, after raising query alson 17th may 2026
Desired outcome: Immediate credit of ₹10,000 to my gaming ID or full refund to my original bank account along with a proper resolution and confirmation from the support team.
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This complaint has been resolved automatically due to user's inactivity.
