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I am Sharipova Umida, a user of 1xBet (Account ID: 1170471931). My account has been blocked for more than two weeks, and my account balance now shows 0, despite the fact that all funds deposited are my personal money. Most of my deposits (70–80%) were made via Mobcash terminals, and only 7–8 times via Paynet with my plastic card. I also have the Paynet receipt saved on my phone as proof.
I have submitted all necessary documents and information to 1xBet security, including bank statements and the Paynet receipt, but I have received no response. I request that my account be unblocked immediately and my deposited funds fully restored. All documents and information are ready to be provided, excluding my card details.
Claimed loss: Claimed loss: 18,500,000 UZS
Desired outcome: Desired Outcome:Immediate unblocking of my account and full restoration of deposited funds.
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I am Sharipova Umida, 1xBet user (Account ID: [protected]). My account has been blocked for more than two weeks, and my balance shows 0 despite all deposits being my personal funds.
I have submitted all requested documents and proofs, including Paynet receipts and bank statements, to both support and security teams, but I have received no response. My attempts to resolve this issue through your official channels have been ignored.
I urgently request immediate unblocking of my account and full restoration of my deposited funds. Please act promptly and responsibly, as this situation has caused significant inconvenience.
Thank you for your immediate attention.
