Sam's Club review: Unacceptable customer service

I applied for membership online and went to the Gilbert Store to pick up the card and shop. The membership person was like a zombie as no greeting, no please or thank you , and never looked at me when talking. Asked if I wanted a Same credit card and I said no thanks. Found out later that this came with a $30 credit.
I applied on line , and after a week I called only to find out there was no record. I reapplied and this time got a message stating unable to pre qualify but would receive written info in 7-10 days. My credit score was 860, which is high and this is the first time I have been turned down - Incredible! So after 3 weeks I will be going back to cancel my membership and get a refund.