Menu
Write a review
File a complaint
CB Retail Stores Sam's Club 3415 N Rock Rd, Wichita, KS, 67226, US
Sam's Club company logo
Sam's Club
reviews & complaints
Sam's Club company logo

Sam's Club

3415 N Rock Rd, Wichita, KS, 67226, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
A
11:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sam's Club - 24 pack of monsters, some animal peed on them in shipping.

We got the monsters at our local sams club and the box was wet on the bottom, didn't think anything of it and got other things and checked out. As we pulled into our home and got everything out it smelt like an animal peed on them. That liquid at the bottom was NOT water but animal pee. I am disgusted to say the least, and for the amount I paid for them this is just sad. I attached a photo of the box they came in, we had to dispose of ALL of the monsters because of the ammonia smell.

Claimed loss: lost about $30.

Desired outcome: A new box sent to us if possible since we spent so much on them and have to throw them out now.

Confidential Information Hidden: This section contains confidential information visible to verified Sam's Club representatives only. If you are affiliated with Sam's Club, please claim your business to access these details.

Read full complaint
Hide full review