Dollar Tree
reviews and complaints

The district manager for the area of Albuquerque, NM is not doing her job, she doesn't give the stores that are in her district, except for her store, any hours to stock or set up for the next campaign. Then she will go to the other stores and complain to the manager that they are not doing thier jobs. She will also leave trash around and tell manager there to keep the store clean.
I am doing this, anonymously becuase I know someone who works at one of these stores and I was told that they have a high turnaround of managers and employees. This not away of doing business with such a high turnaround.

Whar happened to the shaped? I loved what I called "flatty patties". But these fatty patties I strongly dislike.
I love the taste. Made with real peppermint oil delights me.
Did the processing machines change?
What happens within a company to change the shape and size?
Will they ever go back to their original size/shape?
Even the back of the package shows the original shape.

On 6/28/21, I Michael McLeish entered the 19-80 Steinway store.
On this day temp was above 90F. The store temp at this 625pm
Exceeded the outdoor temp. The AC in the store was blowing hot air.
This made the shopping experience unbearable, the cashiers face was
Glistening with sweat. This is cruel and unusual punishment for employees
And shoppers. The temps tomorrow could exceed 95 degrees, this matter
Needs to be rectified ASAP. If I enter this store again, I pray the AC is fixed.
If the AC is still not fixed, I will walk right out of this location.
Dollar Tree you can do better, you owe it to your employees.
Let me say that I am a regular loyal Dollar Tree customer. I shopped
Earlier at the Hazlet, NJ location on 6/28/21 no problem AC working fine.
Best regards,

Michael C. McLeish.

I live in the Ironton Ohio/ Ashland Kentucky area and there are several DT within just a few miles of each other. The manager at the Ironton Ohio store is the rudest unprofessional person I have ever encountered. I have seen her yelling at the DT associates and talking to them so mean and hateful. If you ask her something she always has an attitude. Why would you have someone who has no respect for your customers or other associates managing one of your stores?

My second complaint with the Dollar Trees in my area is your never have any if the merchandise that people in other areas of the country show on YouTube. Do you think we are backwoods ignorant people that do not deserve to have the same merchandise other areas of the United States are given. You also need stricker rules about how your stores are maintained. There is no excuse for a dirty unorganized store. The square footage of these stores is not that large that the up keep is that difficult. If you want your stores to remain out of bankruptcy like so many companies in this country are heading then make changes to provide the consumer a clean, well stocked, organized and friendly place to spend their money!
You offer some great items for just a $1.00 and I applaud you. Just please make changes to your stores presentation, stock and management staff!
Thank you

I checked to see what time the store (dollar tree on Pueblo Blvd) at 8:55 and the web site stated 10:00. I showed up at 9:00 and was told the store was closing because the store was short staffed.
I'm pissed because if that's true (and I'm not sure it is) then the web site should've been updated to reflect that.
I made a trip into town for nothing. So yeah in this day when everyone uses their computer to check to see what the stores hours are that shouldn't change arbitrary.
Today is June 18th.
Check into this. This shouldn't happen.
Roddy

Carla, the store manager at Seal Beach, CA location, needs managerial training. I came to the store to purchase graduation balloons . The only balloons were high and touching the ceiling. I asked for assistance and was told by Carla, the manager..."we are out of helium..." I asked if I could purchase the graduate balloon s above me, and she told me "no"...and then walked away. I was stunned by her response, as she walked into her hole in the wall office to hide from customers. That was it, she was finished with me. I called Dollar Tree Corp office, and was told to leave a message for the District Manager...he/she never called me. Just another reason, why I shop online. At least the online is not rude.

Store 4710 in Bradenton Florida
Cashier had 9 different people with medium to large orders in line I ask can you please call someone to help - Rudely she said they are taking a truck and no she would not. Miss Hope is a loud and rude person The woman in front of me say wow I guess the customer in the store are not important. Then people behind me could not believe how rude she was. I will not recommend this store to ANYONE! She needs to not shout across the store at people and be rude to a customer that ask her to call for back up that she did need. there were 3 other employees in the store - She stated also they are taking a truck More important then caring for the people in front of you. I am still pissed I should take everything back but you have a no money back policy I spent 45.96 never again at that store

Moving from MN to NV I went to the Dollar Tree in Pahrump, NV. Nothing can describe the dirty store, the lack of cashiers and the disgusting condition of the bathroom.
I've shopped at Dollar Tree in many locations in MN and never had to be 9 in line for the single cashier. When there were several more in line behind me, some people dropped their items and walked out.
I couldn't believe a store would have one employee on a Friday when it was so busy. If I hadn't spend so much time picking our special greeting cards and other items I also would have walked out.
The few time I've been in this store, it is always the same with aisles blocked with boxes of merchandise to be shelved and floors that looked like they hadn't been swept in weeks.
I have tried to call a manager but the line is either busy or goes dead after I'm on hold.
It is a sad thing that General Dollar and Family Dollar are getting the business since everyone complains about the lack of management, cashiers and the blocked aisles.

Trash and broken glass is all over the parking lot. When I asked the clerk, Why wasn't there a trash can outside? She replied, " we are not allowed to have one. We live in a clean neighborhood and it is an eyesore to see all the trash in the lot let alone flatten my tires with the glass.
Is there a reason why Dollar tree cannot have a trashcan?