Creamy Petroleum Jelly by Careall
Good afternoon!
Creamy Petroleum Jelly by Careall stinks! It smell likes chemicals that you wouldn't want on your body. Why did you change to Careall? Assured was a wonderful product. Please consider changing back to Assured Creamy Petroleum Jelly product. I would like a full refund for 6 bottles of this awful stuff.
Thanks for you consideration,
Mrs Nicholson
[protected]
Poor Associate Training
Complaint #1 is: There is not place on line or no telephone number available to file Dollar Tree complaint.
Complaint #2 is : The Store No: 8599 (Hayes & 24 Mile)hand sanitizer at the front door has not worked for over 8-weeks and there is no other hand sanitizer for customer use. Each time I've gone into the store (4 or 5 times). I've let the same Associate "James" know that the hand sanitizer was still not working.
Complaint "3 is: I asked the Associate "James" 5-times, to speak to the Store Manager to lodge this complaint. Each time, James refused to get the Store Manager.
Dirty parking lot!!
I am a frequent customer of the Dollar Tree located at 14580 Farmers Blvd, Jamaica Queens, NY 11434. The parking lot is always had lots of garbage, I complained to the Manager before and was told that persons' liter the parking lot with stuff, but it is the duty of the Manager to make sure that the surroundings is clean. This is an ongoing problem, hope someone can address it. Thank You! Concern customer
Read full review of Dollar TreeManager at store on Camp Bowie Blvd in Fort Worth
She is retaliatory, she is totally ignoring laws protecting someone with mental health issues, has no problem with associates cussing out managers for no reason, tries to dictate when people can be in the store, will give some employees multiple chances to screw up but others get only one. The whole store needs to be closed down and completely overhauled as far as employees go. Some of them don't want to be there and it shows. She is telling people that one of the best employees she has was fired, that employee has not been informed of the status of their job. The manager has violated ADA.
Desired outcome: Overhaul of the store. Employee to keep their job, if not take over the store as manager
Poor - rude customer service
Made a visit to your Store #5445 in Lancaster CA. Cashier who helped me was named Jennifer who was quite rude when I asked for return change to include a $5 dollar bill as I needed it to put in a Bday card. She told me in a rude tone that they were low on $5 bills and that she could not accommodate me. When I asked to speak with a manager she told me she...
Read full review of Dollar TreeCustomer Service
I was in line purchasing some items. I was waiting for it to be my turn. And, as soon as it was my turn to be ring up. The mgrs yells out for everyone to go to the station. This one is closed. She was closing the cashier. I was stunned that someone with do this. Seeing that I am waiting in line with others behind me. I said I am going to wait again in line. Othes, had already rushed to the other station. The mgr you could tell didn't care. She just said go to the other station. This one is closed. The ones that got there first. Was polite enough to let me be in the front. Since, they saw I was next at the station that closed. This is terrible customer service of the mgr operating the store. Closing down a station to check out. And, them making it obvious that I she didn't care if I waited in line again or not. Or was to just leave the store. Sunday 9-5-21. About 4 30 pm. She really needs to find a different job. Kirkman rd Wal Mart shopping center. Metrowest. Orlando Fl
A manager out of the Layton, Utah off of 1425 N.
I was in shopping last weekend and I over saw a woman the same woman that I had overseen following a woman out of the store yelling that she had stolen something telling eveyrone she was passing that this woman was stealing when I was in the line next to her and she was actually heading to her car to get some change this time to my horror this manager named Amy (short, foul mouthed heavyset woman with dark hair) was following some boys around the store maybe 12ish she had in tow with her what looked to be her girlfriend yelling at these boys, telling them they were trouble makers she called them liars, she called them thieves she continued to parade around behind them accusing them of things yelling at them they finally were embarrassed enough to head to the door she followed them to the door and called them idots and stupid and told them to get out of her store. if those boys would have been my children you would be down 1 manager she is so disrespectful, she is not a poster child for what a manager should look like and damn sure not how one should act, you never know what those boys go through at home maybe goin to the dollar tree was an escape for them and she verbally abused those boys I am just mortified and what I saw and what I heard that day in the store I have been out of town and had spaced it off until I saw her name on my desk when I got home I got her name from the employee that was checking my stuff out that day and I mentioned it to her, this manager heard me say how appalled I was and so she starts scoping my cart my purse making sure I didnt take anything and had some new employee watching me and the casier to see what we were talkin about so I changed the subject for fear of what might happen to the cashier who is always very friendly to me, she did muster the courage to say the behaviour is normal for this manager and acted very timid and afraid this is ludacrous this manager should be thrown out on her butt for what she did
Desired outcome: fire that manager she's not a civil respectable woman she is foul mouthed and disgusting
New Manager rude to customers and employees/stocking of the store
I visit the Dollar Tree in Belpre OH, multiple times a week and have been around the employee who is the new store manager at this location. She is rude to customers and the employees. I stopped by today and found out that there were 2 employees leaving this store because of this new store manager. She regularly parks in the closest parking space to the front door. I have watched her take out items I assume she has purchased and put in her trunk and go back in to work (items that are in high demand). I was told by an employee there that the new store manager purchased a whole box of 2022 calendars (she did not order these they were stock for the store) and she sells them online for far more than she paid for them. She does this regularly with popular items. This store regularly has carts of stock items sitting around blocking the aisles. These carts are not stocked on the shelves for multiple days.
Rude employee
Being in the store anywhere from five to ten minutes before one of the employees came up and snapped aggressively at me and my 7 and 8 year old for not having a mask on. I dont have a problem wearing a mask, but she could have handled it better thank she did. It was very rude, disrespectful, and caused a lot of attention due to how rude and loud she was. I...
Read full review of Dollar TreeHired for the job, but manager is MIA
I have gotten hired to work at the minge and ashe dollar tree at bakersfield ca and the manager is always away, sick, on vacation, or MIA for neearly a month. She hired me herself on Aug 4 2021, but never emailed, called, or contacted me back. Her employes made excuses for her as all of them tell me different things. She is still "hiring" despite her giving me the position. She has my personal info as well and knows where I live. The manager's name, I was told by one of the workers, June, is Samantha Brown and she is in her late 20's to early 30's.
Samantha promised to call me back after I was hired. Never got an email nor call back after 3 weeks. I am hired but never got the call back. I am not even sure this is legal but what about wrongful hiring on her behalf? I just want my job and hopefully she corrects her mistake and gives me the job as I wasn't mean or rude or anything during the interview and she said that I was "the right one for the job and what she was looking for." I am still looking forward to working there despite this. I have applied for other jobs but I haven't gotten a reply back. I also don't have reliable transportation either to look for a job that is further away.
Desired outcome: Her to give me the job that I was hired for that I need to so I can pay my rent, bills, and food.
Blocking isles
Are employees allowed to block isle off? I traveled a ways to the store only to find out I couldn't enter some isle they were blocked with tape. Not cool at all! And employees were insanely rude! Uncalled for! Smoking out front of building should not be allowed also! Not professional! I know several people that have had it with this dollar tree! Please fix this store!
Read full review of Dollar TreeTelemate for debit cards and credit cards and food stamps
The debit, credit cards and food stamp cards are not working with the telemate machine!!! It shows chip malfunction and some customers get really upset with the cashiers, which is not good, for the customers show their phone app saying it went thru with it did not and they walk out the door with free merchandise. And sometime's register 4 will give cash...
Read full review of Dollar TreePoor and rude customer service
I was in the store around 10:30 this morning. There was one cashier on line one, another cashier opened up another line on four, she said next one in line so I went to her line on 4 and she told me I was cutting line not knowing that line 1 had at least 15 people in line. Several people told me to go ahead, and she refused to wait on me. She called me out...
Read full review of Dollar TreeA manager
Every time I go in to potsdam the poor cashiers are running allover the place n tamee is either outside smoking or no where to be found the cashiers r usually toward the back fixin shelves just one instance robert was the cashier he yelled for tamee 3 times n she never came up... Her boyfriend or whatever u call him has told people they have had sex in the office... Is that y she is never around... Maybe someone should just pop in periodically on her
Condition of store
On 8/12/2021 I visited the Dollar Tree at the Commons in Martinsburg, WV. The odor of mustiness and mold was so strong, I could not stay. I am very concerned about the fact that employees are breathing this unhealthy air daily and those who shop there are affected also. I hope you will take this seriously in finding the cause and a solution.
Thank you
I put in for $50 cash back on 8/10/21 at 1:50 pm, cashier and manager indicated they could not access the safe.
Store #3833 Williamstown NJ, I put in for $50 cash back on 8/10/21 at 1:50 pm, cashier and manager indicated they could not access the safe. I was asked to put my name and number on a receipt and it would go into a folder until they opened the safe. I tried to call the district manager several times Dave More with no response. I call corporate several time...
Read full review of Dollar TreeStaff
My name is Estelle Fawler. I was reading the board and it came to my attention that inappropriate behavior by employees is quite prevelant within the establishments of this company. I am a retiree residing in Sun City. Our local store, situated on Rte 674, apparently finds behavior like this to be totally acceptable. Not only is drug use rampant among the...
Read full review of Dollar TreeEmployee
You have a employee at the Dollar Tree in Laramie Wy, her name is Kathy she is buying and selling drugs through the store. She is lying about having COVID she doesn't have COVID she just wants to hang out with her boyfriend. She is rude to the lady's but flirts something terrible with the men and she tells all the customers all her personal business she is causing the Laramie store to have a very bad name
Store appearance
The inside of the store is okay with the exception that it is dark because so many lights are off or burned out. The outside, the front of the store is trashy. The entrance area and parking area are littered with trash, cigarette butts and grass growing in the cracks at the front of the store. This has not been cleaned up since opening of the store. Simply, the store looks trashy and uninviting!
Read full review of Dollar TreeThere are never any products in our store
Every time I go to our local Dollar Tree the shelves are either empty or there is hardly anything on the shelves, it's the most pathetic store in our state, you can see boxes upon boxes stacked in the back, but they never make it to the shelves, how your company can let this go is beyond me. Something needs to be done
Desired outcome: To have the store stocked and stay stocked
About Dollar Tree
Most discussed Dollar Tree complaints
Unable to return items with receiptRecent comments about Dollar Tree company
Service


Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!