harassment
She continued to follow us around the store name is Ophelia Street and all she did was sit there and curse and yell at my boyfriend that she needs to leave the store and he got very very offended cuz she was profile where do they do that what kind of what kind of business are you running I'm going to call my lawyer today I talked to him about this cuz I am going to file a lawsuit because this has happened before another stores and I'm getting sick and tired of it
manager
I went into CVS on Cloverdale to return some items, (a wrist brace, a black ace bandage roll, and a set of magnetic eyelashes) and to get change for a $5 bill, which I had all of the items in a little white bag. I also had another roll of black ace bandage that was opened that I couldn't return because the packaging was missing. I got a store credit and also got change for a $5 bill. I put the change in the little white bag I had, and the black ace bandage was still in my hand. I looked around the store, picked up some eyeliner, realized it was pencil not liquid, put it down, walked down another aisle and then left to go back to work. I'm not sure at what point I put the ace bandage that was open back in the purse or little white bag I had with me. Later, the manager named Adam, called my job, and not knowing it was me that answered the phone, proceeded to start accusing me of stealing from his store, saying the items I returned were questionable, and that I picked something up but there was a glitch in the video and when I turned down the other aisle the item was gone and that I left the store really fast. He then said that if I stole from him, that my manager needed to watch me because I might steal from him. He said that he wanted my manager to call him so he could tell him what he had just told me. I could lose my job over this situation. I had someone return his phone call, and Adam proceeded to tell this person the same thing, saying that he thought I stole from CVS but the glitch in the tape he couldn't be 100% positive. He told this person that he needed to watch me and that he didn't want to see me back in that CVS anymore. He told this person the items I returned were questionable as well. Since when does a brace, an ace bandage and some magnetic eyelashes become "questionable"? My daughter had surgery on her hand and had lost her brace, so I bought her one from CVS with an ace bandage to bandage her fingers, but she went to her doctor and got a replacement brace, so I returned the one I had bought.
First off, it's defamation of character to accuse someone of stealing with no proof. The fact that he called my job to tell my manager that he thought I stole from him is not only wrong, but illegal. I am seriously considering sueing not only CVS, but this manger named Adam.
I have pictures of my daughters surgery on her hand as well as pictures of the brace she had to replace.
pharmacy
Been with cvs pharmacy for many many years, I have never been treated so unprofessionally or rudely. I hate complainers!!!, but can't let this one go. I'm pretty sure i'm not the only one who has had issues with this person, she had no problem with her behavior and it seems no one else did. That this person is allowed to behave the way she did to a customer...
Read full review of CVSpharmacy
My prescription had been placed by the doctor over 2 weeks ago and it still had not been filled so I decided to call. That was a big mistake - I was on hold for over 45 mins. The pharmacy tech was extremely un professional with her tone and attitude. She was inconvenienced by my call and my need for my medication and showed zero empathy towards me the...
Read full review of CVSFilling prescriptions
This is not the first time I have had an issue with filling my prescriptions. However, this most recent time is a huge ball drop on their part. I had a corneal debridement on my left eye on Wednesday, October 23, 2019. I dropped my prescriptions off on Saturday October 26, 2019- this was for Vicodin for the pain the debridement brings, and Tobradex which i...
Read full review of CVSpharmacy issues
Misinformed and unhelpful staff; especially the heavy set Caucasian male with the dyed hair. The large man of Middle-eastern descent was a pretty confused individual too but I have not seen him in a while. I can write a book related to all of the mishaps at this place, but in the last experience, CVS gave me a partial dose for my prescription without ever...
Read full review of CVSpharmacy
Dr. Orest kozicky's office sent a 3 month prescription for Polyethylene glycol 3350 NF powder to this pharmacy on 10/21. I never got a call that it was ready for pickup, so I called on Saturday, 10/26. I was told repeatedly that the doctor never contacted them. I wouldn't accept that because the doctor's office called me to let me know that the prescription...
Read full review of CVSall of the new ladies that work in the pharmacy.
The reason that I like CVS is because I have always had such great customer service with everyone there. They have all gone above and beyond to give me the best prices checking all the good RX and just going above and beyond. Lately they have hired some less than par pharmacy techs and even possibly the pharmacist who don't give a damn if you get the lowest...
Read full review of CVSpharmacy
I am taking my Rx business to one of your competitors. This particular CVS store cannot seem to get my Rx's filled on the times that are promised. They cannot even get them filled on the right day. I'm tired of going in that store only to find out that my Rx that was ordered 5 days ago had not been filled. In the past week I have had to wait to get the Rx'...
Read full review of CVScustomer service
I went in too buy allergy meds I have my prescriptions there as well because the postal union insurance recommends u purchase there. I was walking too the back and saw there face masks on sale so I looked then changed my mind so I put them down the walk too the pharmacy then I was asked too open my purse 5 minutes later very rudely by the security guy he...
Read full review of CVSinadequate staffing afternoons and evenings
We are a family of five. We all have pharmacy needs (prescriptions). We have been customers in this store since 2003 or 2004. Due to the seemingly large volume of pharmacy customers with ever-increasing needs over these many years, CVS has perhaps unwittingly portrayed their image as a company striving for a singular goal, that being corporate PROFIT...
Read full review of CVSrestasis 0/05% eye emulsion
I went to pick up my prescription on 10/23/19 and was told the Restasis would could me $366.74 per the printout I was given by the Pharmacy Dept. I declined the order because of the price. I asked if that price was using my insurance and she said YES. I called my insurance company United Healthcare this morning and was told the prescription was suppose to...
Read full review of CVSgeneric crap drugs from india (aurobindo)
CVS is buying the cheapest drugs from Indian drug company Aurobindo. Aurobindo has had constant quality control problems which means crappy drugs that DO NOT WORK! CVS has always been a snake of a pharmacy by charging insurance companies more than the cash price. Also, they will charge customers their co-pay, even if the drug costs less than the co-pay. The generics that CVS is buying and selling are of questionable quality. I am transferring to another pharmacy.
pharmacy
I found myself with an ailment that required a few different medications and to be take in a specific order and at specific times. I was provided a small, starter quantity and the office called in my script. It took three days to fill and then they didn't have enough to last three days requiring me restart the protocol. The next script was called in and the...
Read full review of CVStech disclosing medication info without privacy to customer. changing ins information without consent.
Yes the tech named esther almora Was disclosing my medication one by one infront of everyone with no privacy. She also tried to change my insurance information i had to tell her 4 times not to. Very rude. Vengeful. Waited for prescriprion and she had not processed it. Waited almost 2 hes for emergency medication after emergency room visit. Spoke to a...
Read full review of CVSpharmacy
To whom may concern My name is Navil Perona and I am writting to complain about a situation I had with the pharmacy doctor today Oct.23, 2019 at 2:10pm. I had called the pharmacy two weeks ago complaining about my son ADHD medication because they were not the same as previously order they were much bigger. They advise me that they were the same just...
Read full review of CVSadderall 20 mg
My doctor called in prescription Monday October 14, I spent 17 minutes on hold on Wednesday but October 16 was told it was ordered and wouldn't be in until Monday October 21 or to check other pharmacies which I did. it is now October 23 and after holding for another 24 minutes now I'm told it won't be in until Monday October 28.… I was also told this may happen next month if they run out.. I cannot start and stop this medication to do so may cause seizures it should not take 2 weeks to order medication! Ever since CVS took over there are always issues I am so disappointed that because of insurance I have no choice but to use CVS. I am contacting my doctor next.
night manager/staff verbally assaulting me defaming me by calling me gay 2:20am
Hi my name is vernon wheeler and I have been a customer of cvs for several years. I get all my medicine from this cvs because I am diabetic. Today wednesday around 2:20 am right after I told my spouse to cash app me 5$ more dollars to get a battery for my watch at 2:16 according to my call and cash app time stamp. I just got off work at 1:55am from a...
Read full review of CVSred box / crt
I have scanned my cvs extra care card a few times and every time I never get special print out coupons /crt. I scan it because I follow others who coupon and they seem to get deals and extra offers using the red box card scan. This has stopped me from buying things because if im not getting the deal why shop. I understand not everyone will get the same...
Read full review of CVSprescription auto fill
Cvs continually refills whatever prescription is in the computer for me whether I need it or not. I have fought numerous times to not have my scripts auto filled. I am in the computer with instructions not to auto fill, but still they do it. I'm sick of it. I went in one time and they had filled a heart medicine that I only took for a week before I was put...
Read full review of CVS
Most discussed CVS complaints
Cashier womanRecent comments about CVS company
Cashier woman
Vimergy
6 reviews
Pharmacy Direct
75 reviews
HPS Pharmacies
1 review
Dis-Chem Pharmacies
157 reviews
PharmaGlobalRx
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!