Pfizer Customer Service


Pfizer Inc.

235 East 42nd Street
New York
New York
United States - 10017

Customer Support Phone Numbers

1800 633 363(Ireland) 4 1
1800 401 2002(Mexico) 2 0
+1 800 879 3477(United States) 3 0
+1 877 633 2001(Canada) 2 0
+44 845 608 8866(United Kingdom) 2 0
+61 298 503 333(Australia) 2 0
+64 800 736 363(New Zealand) 2 0
+43 152 1150(Austria) 2 0
+ 32 25 546 211(Belgium) 2 0
+45 44 201 100(Denmark) 2 0
+358 943 0040(Finland) 2 0
+49 30 550 055(Germany) 2 0
+30 210 678 5800(Greece) 2 0
+39 633 182 999(Italy) 2 0
+31 104 064 200(Netherlands) 2 0
+47 67 526 100(Norway) 3 0
+48 223 356 100(Poland) 2 1
+351 214 235 500(Portugal) 2 0
+7 495 287 5000(Russia) 2 0
+34 914 909 900(Spain) 2 0
+46 855 052 000(Sweden) 2 0
+41 434 957 111(Switzerland) 2 0
+90 212 310 7000(Turkey) 2 0
+86 400 910 0055(China) 2 0
+852 28 119 711(Hong Kong) 2 0
+91 226 693 2000(India) 3 0
+62 215 793 1088(Indonesia) 2 0
+81 120 965 485(Japan) 2 0
+60 322 816 000(Malaysia) 2 0
+65 64 038 888(Singapore) 2 0
+27 860 734 937(South Africa) 2 0
+82 23 172 114(South Korea) 2 0
+886 228 097 979(Taiwan) 2 0
+66 27 614 555(Thailand) 2 0
+54 114 788 7000(Argentina) 2 0
+55 800 770 1575(Brazil) 2 0
17300 Trans-Canada Highway, Kirkland, Quebec H9J 2M5

38-42 Wharf Road, West Ryde NSW 2114 

New Zealand
PO Box 3998, Shortland Street, Auckland 1140

Floridsdorfer Hauptstraße 1, Postfach 439, 1210 Wien

Boulevard de la Plaine 17, 1050 Ixelles

Lautrupvang 8, 2750 Ballerup

Tietokuja 4, 00330 Helsinki 

Linkstrasse 10, 10785 Berlin

24 Mesogion Ave., Psychiko  154 51 

Rivium Westlaan 142, 2909 LD Capelle a/d IJssel

Drammensveien 288, N-0283 Oslo, Norway

ul. Żwirki i Wigury 16B, 02-092 Warszawa

Lagoas Park, Edifício 10, 2740-271 Porto Salvo, Portugal

BC Bashnya Na Nabereznoy (Blok C), Presnenskaya naberezhnaya, d.10, Moscow, 123112

Avda. Europa 20, B, Parque empresarial La Moraleja, 28108 Alcobendas (Madrid)

Science Road 10, 191 90 Sollentuna

Schärenmoosstrasse 99, Postfach 8052 Zürich

Ortakoy 34347 Istanbul - Turkey

The Fifth Square, Tower B, 8-12/F № 3-7 Chaoyangmen North Avenue Dongcheng District Beijing, P.R.China 100010

Hong Kong
18/F., Kerry Centre, 683 King's RoadQuarry Bay, Hong Kong

The Capital, 1802, 18th Floor, Plot № C-70, ‘G’ Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051

10th floor Wisma GKBI, Jl Jenderal Sudirman № 28, Jakarta 10210, Indonesia

South Africa
85 Bute Lane, Sandton, 2146

South Korea
Seoul, Korea 110 (Tohyeon-dong 3-ga) Pfizer Tower 100-771

№ 177, Section 2, Zhongzheng East Road, Danshui District, New Taipei City

Floor 36 and 37, United Center Building, 323 Silom Road, Bangrak
Bangkok 10500

Complejo Thames Office Park, Colectora Panamericana 1804, Piso 1° - Sector B - Lado Sur, CP B1607EEV - Provincia de Buenos Aires

Paseo de los Tamaridos No. 40, Bosques de las Lomas, CP. 05120 México D.F.

Pfizer Complaints & Reviews

Pfizer / tetracycline staining of the teeth

Jun 30, 2019

I was prescribed Tetracycline as a teen for acne. As a result my teeth are grayish and look horrible. I have tried whitening strips, gels, etc. with no improvement. I have considered professional treatment but I can't afford it on my Disability income. I live in Louisville, KY and 1st...

Pfizer / auralgan ear drops

Jun 27, 2019

Hi Guys Recently bought a packet of the above. And what can I say! Very disappointed in the Ear Dropper it was that weak I could not even get enough in the Tube due to lack of Pressure on the draw. It's a shame as I have been an avid user of these Drops for many years. Please go back to...

Pfizer / tetracycline

Jun 05, 2019

I had to take tetracycline from the age of about 2 months because penicillin was given first and I went into anaphylactic shock. The tetracycline was continued to be given me. I started noticing the discoloring of my teeth early. I've never had teeth I was proud to show off. I often wa...

Pfizer / genotropin miniquick

May 21, 2019

As prescribed by my Dr (Sol Jacobs-Emory University Clinic) ; I have been using Genotropin for many years due to having had to undergo the removal of my Pituitary Gland because of a Tumor which almost completely covered my Pituitary Gland. I have been trying to get a refill for many...

Pfizer / lyrica 100mg

May 18, 2019

On 05/18/2019 we received a bottle of lyrica 100mg lot ah0357 expiratio date 09/30/2021, which instead of 90 capsules had 89. the medication was received from betances warehouse, invoice 8905237 to superfarmacia rebeca at isabela, pr. You can reach us at 787-872-2410 or 787-872-5322 monday thru...

Pfizer / lyrica

May 17, 2019

I receive my lyrica (180 150mg capsules, 3 month supply) through the patient assistance program. I placed my refill order on March 14th & received it on March 20th. My bottle said it wasn't due to be refilled until May 20th or 21st. I called on May 6th & asked if I'm expected to just not...

Pfizer / tetracycline

May 11, 2019

I was born in 1968 and my sister was born in 1963. We both were administered tetracycline as an antibiotic when we were young. Both of us suffer from brittle teeth and staining of greys and yellow in our teeth. I have also noticed that with my own children, their baby teeth were white but...

Pfizer / tetracycline

May 10, 2019

I was born in 1968 and have suffered with humiliating and ugly tetracycline stained gray teeth, all because I had to take several rounds for sickness as a child. To this day, I don't smile in pictures, cover my mouth around others and have developed such an insecurity due to the...

Pfizer / unethical behavior

Apr 27, 2019

Luis E Rodriguez Sierra 10/11/1936 Dr. Raul Zambrana Urb. Villa del Caribe A C12 00757 787-845-3827 (best number to call) My grandparents have been calling for MONTHS trying to get my grandpas medication and NO ONE has the decency to help them when they call. They keep transferring them...

Pfizer / this is about palbace 125mg tablets

Apr 25, 2019

To whom it may concern: I (Gouri Agnani) am writing this mail to document the medical necessity for further treatment. This letter provides information about my diagnosis, summarizes the treatment I am suffering from Metastatic Breast Cancer with Lymphnodal, bony and Lung metastasis. I initially...

Pfizer / medical staff service

Feb 28, 2019

I would like to submit my complaint against medical team in gulf area. Spesifically kearem samah who dealt with me by unprofessional, unrespectable way. The event start by enrollment the unit i worked within in clinical study for sunitinib without my knowledge, even the cases i m...

Pfizer / dubious email

Feb 10, 2019

I received the following email. I never contacted your company about reactions to a drug. US DSU-FUL Sat 2/9/2019 9:31 PM Pfizer Inc. US Drug Safety Unit, MS712 100 Route 206 North Peapack, NJ 07977 09-FEB-2019 Mr. Ken [email protected] Manufacturer Reference Number...

Pfizer / prevnar 13 commercials

Dec 08, 2018

I am very upset because the way the people of color are displayed on Prevnar 13 commercials. The people of color appears to be extremely oily. Please explained why this is. Hopefully I hope this is not your intention. I would like you to research this matter and get back with me. Your...

Pfizer / tetracycline

Dec 04, 2018

I was born in 1963. I had severe chronic ear problems as a child. The medication Tetracycline was given to me for this condition, in which my parents were never told or warned it could or would discolor my teeth for the rest of my life. My discolored teeth has affected me my entire life. I...

Pfizer / epanutin

Oct 05, 2018

There was a Lack of Drug product in capsules-some are missing powder within the actual capsule or some capsule have no product inside, I have brought this to attention to my GP and pharmacist. When he opened the capsule up, he noticed the powder missing from within. My seizures have been...

Pfizer / latanoprost ophthalmic solution 2.5ml

Sep 30, 2018

Congratulations on your material handlers engineers for creating a bottle opening that gives two drops instead of one. I am on a fixed income and am very upset that your plastic bottle dispenser by Greenstone LLC cannot provide one drop at a time but gives one drop followed in less the a...

Pfizer / pfizer rx pathways customer service

Sep 10, 2018

I am dissatisfied with Pfizer Rx pathways customer service new refill policy. I have spoken with several customer servers representatives over 3 weeks trying to get a refill on my medication Revatio for Pulmonary Artial Hypertension. I am completely out of my medication & I have started...

Pfizer / zarontin 250 mg cap 100 ndc: 00071-0237-24

Aug 01, 2018

We received a complaint ON 7/31 from one of our customers about the physical appearance of product Zarotin ZARONTIN 250 MG CAP 100 with NDC: 00071-0237-24 and LOT/EXPIRY: 3097812 30-Jan-2019. They said advised the capsule looked dusty on the surface. Pictures are attached for your...

Pfizer / tetracycline damage

May 29, 2018

I am 55 years old, I have suffered from ugly discoloured, brittle teeth all of my life caused by tetracycline administered to me as a child. I had 3 molar teeth extracted at aged 10 as weakness caused through lack of protective enamel. I am to this day, ashamed to smile as the...

Pfizer / ponstan tablets 250mg

May 02, 2018

Pfizer retail team in Rawalpindi .sales ponstan tablets 250 mg in nankari retail General store whole salers shop on bikes Supervisor trade team asking and force to selling ponstan 250mg in General store whole salers . I tried to tell you above no action.Here is being played with people'...

Pfizer / tetracycline

Apr 22, 2018

My mother was given Tetracycline whole oregnant with me back in 1976-1977. As a result I have never had the protective enamel layer on my teeth. Even as my adult teeth came in I was still left without. Even though I brush and have always brushed 2-3 times a day I have had a lifelong battle...

Pfizer / champix

Feb 28, 2018

I was using champix . I seem to be jolting in my sleep, nightmares, Depression, agitation, anxiety and finally a seizure and taken by ambulance to hospital . Rushes going through my body My gp and myself and neurologist tend to think it was Champix tablets . I'm certain it was. I wa...

Pfizer / tetracycline

Jan 06, 2018

I am another tetracycline baby that grew up with gray, pitted, weak, ugly teeth. I am now 56 and I have had two break in the last two years. Last week, I lost a front tooth which was absolutely devastating. I lived my entire life with ugly teeth and the inability to pay for a cosmetic...

Pfizer / thermacare lower back and hip

Dec 07, 2017

Purchased at Target 12/06/2017. I had surgery on my spine in late August. I have been using heat and cold to keep the swelling and stiffness down to a minimum after physical therapy. Saw your product at the CVS inside Target and read the label .Sounded great for my situation so I purchased...

Pfizer / unfair treatment from lc

Nov 02, 2017

On 11/03/2017 I was shown unfair treatment at the Pfizer Company Located in Rocky Mount, NC. The LC was very rude when she spoke to her employees, she doesn't give he employees a option to volunteer to work or not, she has a very bad attitude and doesn't communicate with her workers. I...

Pfizer / terramycin 500mg

Oct 18, 2017

Respected sir/Ma'am With due respected I would like you to inform about product name - TERRAMYCIN 500 MG B.NO.- 720-51040M MFG. APR.2017 EXP. MAY 2018 While giving this capsule to my husband I found two different colored capsule(one skyblue and second is green in color) and filling is also...

Pfizer / pfizer stopped my protonix I need for life

Sep 11, 2017

Post 3 tummy surgeries need this one med for life to ward off vomit acid bile. They stopped it ensuring I die as they r so famous for. Why does their adverse effects dept keep sending these letters I'm not even on procardia. They made it up. Look at letter. Those letters go out to cover...

Pfizer / u stopping my brand named protonix on patient assistance program

Aug 29, 2017

I've had 3 Fundoplications with gastroparesis and recurrent gut infections and since age 29 the only ppi that has controlled my vomit acid bile debilitating nausea and pain is brand name protonix which u took away from me this week and I can't stop puke heave choke worse nausea and stomach...

Pfizer / effexor

Aug 14, 2017

After being prescribed Venoflaxine 112 mg for a bout of Depression following the death of my parent, I am absolutely devastated that I no longer am a normal functioning adult human being. I have only taken the tablets from February to July and asked to come off then because of the...

Pfizer / viagra

Jul 31, 2017

My doctor gave me a promo card for viagra. I was to buy the first 3 prescription' s and pfizer was to buy the next 3 prescription's. When I went to buy my 3 rd prescription, I was informed the pfizer had withdrawn the promotion. This is not good business pfizer needs to stand behind their...

Pfizer / centrum silver reactions

Apr 04, 2017

John sutherland 11 valley hills drive Burnsville, north carolina, 28714 Cell: 808-268-0626__john __ [email protected] ----- forwarded message ----- From: john sutherland To: "[email protected]" Sent: thursday, march 30, 2017 12:56 pm Subject: warning to members Aloha, i am 71 now...

Pfizer / viagra

Mar 13, 2017

3/13/2017 Last week, Viagra was $51 a pill. This week it's $67 a pill. I have been using Viagra since 2008, at which time it was $15 a pill. I have been continually gouged by this company for nearly ten years, but no more. I am through paying for some corporate fat cat's bonuses and...

Pfizer / recruitment

Jan 11, 2017

After applying on pfizer career website for a Medical representative job in kuwait I was approached by an associate sales manager called mohamed khairy to set an interview on 2 Jan 2017 at that time I would be out of the country, so he proposed"not me" doing the interview over the phone in...

Pfizer / fake stresstabs sold in one of the known drug stores in cebu city, philippines

Dec 14, 2016

I just bought fake Stresstabs multivitamins. I notice the difference of its packaged with the one I bought in another known drugstore. The expiration date that suppose to be put in each of its tablet package was not followed. If their is a way that I can show to you the product I bought...

Pfizer / zoloft

Dec 06, 2016

I was prescribed Zoloft for depression, and subsequently took it for several years. After moving back to NC I stopped taking the medication. Soon afterwards I noticed my neck twisting ever so slightly towards the right. After seeing an increase in this unwanted motion, I sought medical...

Pfizer / ponderal

Aug 20, 2016

Have been trying to contact you regarding a product I used in the past for weight loss known as ponderal marketed by Pfizer .It has seriously affected my health and I have been suffering for last 22 years of my life due to its worse effects on my health and life, now I have come to know...

Pfizer / rx pathways patient assistance program

Apr 24, 2016

Jan 1, 2016 thru April 25, 2016: I've been taking Lyrica for years for nerve pain. Last year the cost went from $25 per month to $70 per month. I could barely afford it, but had no choice other than to pay for the product. I thought the price might go down after Jan. 1; however, my co-pay...

Pfizer / rimadyl

Jan 26, 2016

I gave my 13 year old jack russell terrier rimadyl because she was limping on her right front paw. I was told she would need blood work every 6 months. I was not told my dog would be dying from liver failure after taking the medication for a few weeks. I had to have my dog put to sleep. I...

Pfizer / pfizer pay direct money to pharmacists to sell centrum and caltrate in alnahdi pharmacy chain

Sep 25, 2015

We came to know that Pfizer Consumer GM Waleed Al Abd along with his marketing team had set a 22 million Saudi Rials ($ 6 millions) with ALNAHDI pharmacy chain that represents more than 800 pharmacies all around the kingdom, An incentive program where Pfizer will pay an average of $1 to...

Pfizer / horrible side effects

Mar 21, 2015

I was prescribed Arthrotec to help with swelling from a suspected torn ligament that was taking a long time to heal. I was told it could cause digestive upset and to take it with a big meal. I was on the medication for 4 weeks and had lots of loose stools and gas - I accepted this as part...