Complaints & Reviews

Medicines

Fake company I have ordered medicines and paid amount online but they are asking 682 extra I dnt know y... Cheating cm and I want a call back ASAP or else will complain to consumer court I have all proof of payment and price details... Kindly call me earliest their number is switched off. . . Fake company very bad services.. I suggest not to buy from apollo

very unprofessional + rude staff

Apollo Pharmacy -Shop No: 2, 592/B Rishi Nagar, Rani Bagh Shakur Basti Delhi I'm talking about the...

unacceptable behavior of your apollo pharmacy staff at svp hospital in ahmedabad

Dear Reader, Greetings of the day An incident I want to bring to your notice which I encountered yesterday...

apollo pharmacy at vikarabad telangana

Hi Team, I went for pharmacy i ask baby product at pharmacy around 1500 rs worth of products, But the...

inefficiency of your customer care representative my order 952311 order no.

My prepaid order 952311 was made on 1st December'19 and the same day I cancelled it in the evening by calling your toll free number as I was going out of station. The executive confirm cancellation. However on 6th December, I get a call from delivery agent about the parcel. I was out of town so asked him to take it back, as I had already cancelled it. Then on 6th December I called your office again on toll free number and asked why cancellation was not done. They said that they would cancel then and process refund. I trusted them. I again called your customer care on 12th December to know the status of refund and they say order is not cancelled. I spoke to a senior executive. I was totally annoyed and frustrated. Neither my instructions were followed by your back office not I have got my money back. Since the senior executive said that order is still not cancelled, I said them to ship it back to me so that I can atleast get the delivery of my order.it was infant formula for my 5 month old child. But till date neither there is delivery nor any refund. When I chat with the online representative it took him one day to give me shipment details. Now when ask the status they ask me again had you cancelled the order. How many times do I have run around you people? I think all conversations will be recorded. I request anyone reading this complaint to please check all conversations/chats with the representatives over the period of 18 days. My number is [removed]. I am being harassed by your company to the last of limits. Your customer care people are either deaf or are least concerned about customers. How could 3 executives miss that I had cancelled the order and refund should be processed. You are enjoying credit of my hard earned money and harassing me. Didn't expect this from a brand like Apollo. One more day otherwise I will put a complaint with Consumer forum. Then you will have to provide all call records and chats and I will definitely be on the right side. Atleast do something. Give my money back if you can't do any delivery. Shall never recommend anyone to you. I will see that the episode is listed in reviews on all the social media handles.

inefficiency of your customer care representative my order 952311 order no.

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cheating in discount

Hello I'm bought some medicins from your store wich located in Dhananjay tower satellite road and the...

product & store service

Like many other customers I'm also a regular customer of the Appollo pharmacy. But, feeling ashamed while...

staff

Customers look like a beggars to your company... I was going to siripuram pharmacy at 12:50am for emergency...

one-touch blood sugar strip change

I am your regular customer. I purchased one-touch blood sugar strip on 11.30pm on 1st Oct (25 piece pack...

billing

I bought maxoza-l sachet, rejumet and folvite from kadirkamam apollo pondicherry at 10:15 pm on 01/10/19. A...

not giving bill to any one of the customer just writing on the book and making all the bills in one time

They apollo purani haveli employees are not giving bills and discounts to any of the customers.. Just they are writing every thing on a book and then after they are putting all the bills all at once.. Rhey are not talking properly with customers and just abusing each others.. I appeal to th he owner of aapollo that take a serious action against apollo dabeerpura purani haveli branch and tell themto give a bills to every customer

xalatan eye drops (manufacturing defect)

I have purchased an eye drop named xalatan from apollo farmacy galaxy market, new town kolkata west bengal...

regarding returns of balance due

I have visited for getting medicine on last week and collected medicines worth rupees Rs-86/- and I have paid...

[Resolved] delivery service

Extremely improfessional staff specially manish at counter at apollo sector 18 rohini delhi. I have called at 8.30 pm to send medicines to my home. They denied. Then I have asked them my father is suffering from extreme pain and I am 60 km away so its urgent. My driver has to send his son to draw medicine. His son was small and was not carrying money. I have spoken to manish that I am paying from paytm and asked him to provide medicine to my driver son. He disconnected call. Driver son has somehow arranged 50 rs and then he paid to bring the medicine. Such poor services should not be tolerated and improfessional staff like manish should be removed.
I will definitely speak to higher authorities of apollo, till then I am not buying anything from apollo pharmacy

RESOLVED

Solved

refund

my order no is [protected].I have recieved only one medicine and other medicine not being sent. it's been more than 15 days they
have not refund the money that I have paid. i have called customer care many times and mailed regarding the matter but no response. I want the matter to be solved asap and refund the money. its seems to be they don't want to refund.

refund
refund

nd marksbfor normal skin

20% discount offer was available they didn't gave me the discount and charged for the whole price why didn't...

very poor customer service and no value for money

Dear Sir/Madam, I'm Dibyendu Basu Mallick your little customer of your Apollo pharmacy konnagar hooghly West...

workers

Sir/mam I akshit bajaj has completed D pharma and was selected as a pharmacist by the recruiters of apollo...

employees behaviour

Here employees not wearing their I'd cards. Not taking properly. Employees were busy on their phone. When I...

medicine store

Hi, I arrived at medicine store at 10:56 PM.. it was urgent for me. But the store person denied to give...

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