CVS
reviews and complaints

#06433, 2516 Gallatin rd, Nashville TN 37206

Our patient receives a controlled substance from this pharmacy. Tennessee has enacted many laws that make prescribers as well as pharmacist weary when filling controls. The patient stated he picked the medication up on the 19th and would not be allowed to pick it up until the 19 which would be 31 days. I reviewed the State data base and called this CVS to let them know it was dispensed on the 19th. They said that when they prepare/fill a script it goes into the data base and the pick up dase can be different.

I preceded to ask another question. The Pharmacist said are you just going to continue to talk or are you going to, listen and let me talk. She repeated herself. My question was in regards to how to interpret the data base if they didn't represent when the patient received the medication. She was focused on the pick up date.

I know patient can be frustrating. I know this patient had called her frequently. I wanted clarity so I could deescalate our patient in the future and not give them incorrect information regarding their meds. Our patient have mental health and addiction issues, causing increased anxiety if anything changes. If we understand how CVS works we can help them relax and reduce the number of calls CVS receives.

As a member of the healthcare team, it is unclear to me why she would talk to me or a patient in such an abrupt manor. Without taking the time to understand what my inquiry was concerning. My offices patients are not always truthful with me and i depend on the pharmacists to help me better understand the situation, not talk down to me.

I was told I would get a $5 rebate after 10 prescriptions were filled at a CVS pharmacy... I took the offer at its word and filled 10 prescriptions at a CVS pharmacy... Well, there was small print apparently that was... invisible to me. The CVS pharmacy I had gone to was a Target. Unbeknownst to me, the deal is that the $5 rebate is not accepted at the CVS pharmacy because... well, how could I not guess?... the CVS pharmacy's cash-registers are Target's. I had waited to take advantage of the rebate when I picked up my prescriptions and that's when I learned that little tidbit of info. The $5 rebate also had a very short deadline... by the time I learned about this, the coupon had expired. I checked w/ a CVS store and was told that the expired coupon would not be honored. Well, talk about the customer needing to read the mind of the rebate-marketers... I find this really, really sneaky and dishonorable. So, I have taken my prescriptions elsewhere... I will avoid CVS like the plague from here on.

My Doctor Orders Prescriptions for Me at CVS Pharmacy on W. 3rd Street Bloomington IN, it always has I'm allergic to Red Dye but the Pharmacist ignores & I always have to take My Medicinces back & Argue to get My Medicines without Red Dye. To Get Requip without Red Dye, I'm told to go to Wal-Mart, Krogers or Williams Brother because You won't buy from the Drug Company that Makes Requip without Red Dye. I Need Requip without Red Dye to Control Parkinson's Disease My Insurance won't allow Me to go anywhere else but CVS Pharmacy so what do I do?

I was a member of Long's prior to CVS and its useless point/reward system which stinks to high heaven. Tuesday I purchased D3 PA, only to realized they were caps instead of tablets. Today, i returned them to MTN, and could not use my reward of $4.00 for two reasons: 1. Your store had 1 bottle of 100 tabs, when requested a second bottle, the rude little white woman stated I needed to $30.00 purchase. 2. Years, I have earned and lost points to CVS pocket because I am not in need of sale items, especially cosmetics. 3. Some of the clerks will acknowledge the coupons with kindness while others (white old woman), who is nasty to black folks. She never took the time to find out if the tablets were in the back which would have been great customer service.
4. not only am I corresponding with you but I will contact MGMT at the MTN, CA store and do the same; as I am sick of CVS taking money from my pocket.
Bobbie

Hi my name Belinda Prieto I currently had some medication filled through the pharmacy well they notified me that my medicare was not active. Well I paid cash the total was $340.00. I was told that if I notified medicade I would be to reactivate my medicade. So I called them and they told me that the hospital need to send their bills in to be submitted to reactivate my medicade. So I did this. Well this was a ongoing daily thing. I finally received the letter from the dept of children and families on Sept 7, 2019 the letter that I have was actually dated the 3rd of September. When I called on september 8th I was told I was not complying with refund amount. I live off of social security disability I currently have had my leg amputated and I really dont have any extra money. I am supposed to come up with $932.00 a month for my share of cost. I dont even have the money for me to get a prosthetic. So please I will fax you a copy of the letter from dept of children and families to prove to you I did comply in time with my medicade.

Thank you
Belinda Prieto
[protected]

My daughter who is 13 was in an accident. After leaving the hospital we decided to have her medicines filled by our hometown pharmacy or cvs. We looked online made sure they were open and it stayed on the website that they are open till 9:30pm, we got there at 9:15 and were refused service because they were closing. So now my child has to be in pain all night because none of the 3 people in the pharmacy wanted to do their job.

Every month I get my prescription filled it is a different generics ! There is one or two different generics I can't take. Every time I ask Pharmacist is they can order one that doesn't make me sick they say No we only get what we get and that's it. I am older and have multiple diseases so my meds are important to me. I try to be very nice yet this 1 Pharmacist and only this one is never ever helpful or nice. It's like she doesn't want to be helpful just short and curt. Every other Pharmacist in this store is great. Bottom line why can't CVS just help getting the patients their generic that doesn't make them ill? Every month a different one which everyone knows different fillets which make us with autoimmune problems sick ? Thank you

Janet a store employee, has the worst attitude! She is rude to customers time and time again!Your piece of s*** regional manager Tom never does anything James and Janet need a attitude check their disgusting and rude I will video tape it next time you guys will all be ashame of who represent your company! Janet never looks like she never showers you guys need to talk to her about her hygiene and the way she sucks at the store she looks disgusting!