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F
12:50 pm EDT
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Travel Agent "Travelup" - Ticket for flight on Etihad airline.

My reservation PNR : TX3U2S. Etihad airline. I booked a flight through Skyscanner, who I have trusted and bought tickets from many times, this time I bought the ticket through one of the Skyscanner agents "travelup", Having got to the airline desk at Heathrow terminal 4, on time, flight was to schedule to leave at 9:30am. Having got there was told by the...

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K
10:10 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Budget Suits Of America Fossil Creek - Customer service/manager

I began to stay here 6 weeks ago. I have had nothing but Issues with Deedra and Joseph. They have targeted my son, Deedra has made verbal threats to evict me even though I have been on time to pay my rent EVERY WEEK! I have a check for my taxes coming in and none of the managers will talk to me, one to tell me when I can get it, two to resolve the issue. I...

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K
11:57 am EDT
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AARP Travel - Travel services

We were scheduled into a filthy motel with horrific service. There was mold in the fridge, broken doors, holes in the wall as well as torn, water stained mattresses. We have gotten no help in getting a refund. We have contacted AARP, Expedia and Econo Lodge with no help. Always just brushed off to someone else. This Econo Lodge was downtown Salt lake City...

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L
1:32 pm EDT
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VRBO/Expedia - House rentals

Within the VRBO website, a booking was made on a property in Mexico. The booking was listed in CDN currency. When the credit card charge was posted, it was in US currency. The amount was greater than acceptable, and the booking was cancelled. The refund was sent along, but incurred several bank charges. The booking was misrepresented, and I have incurred...

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D
6:00 pm EDT
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My Southern Journeys/Digital Vacation Quest - Travel package

We purchased a vacation package through digital vacation quests or southern journeys or whoever they go by now, 5 years ago. We paid it off 2 years ago and we’re looking forward to traveling. When we went to the pitch we were initially saying “no” because it was a lot of money for us at the time. After over 2 1/2 hours of them bringing a new person over to...

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M
12:53 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Vacassa Rentals - Vacation rentals

A check was sent to Vacassa in May to rent a house on Seneca Lake in NY state at The Showboat Motel for the August 13th wedding of my daughter. As of July 5, 2022, I received a letter from Vacassa stating that they no longer supplying a service of rentals for the Showboat & I would have to call them directly to reserve the house to rent for the weekend. I...

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A
1:00 pm EDT
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TravelAssist - Travel agency

Dear Sir/Madam, I requested TravelAssist for visa services for Dubai. They requested me to buy a ticket first then we will apply for a visa. Unfortunately, I was misled about the ticket information and visa on July 19 2022 and the travel agency violated our terms of agreement – based on our telephonic conversations that can be revisited and reviewed. I...

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E
10:27 am EDT
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IMG Travel Insurance - Need my claim paid

Bought travel insurance for trip to Mexico.in May 2022. Got sick and had doctor treat me in Pureta Vidanta. He gave me a shot and supplied drug subscriptions to be filled. I filled out and paid for all health services Submitted doctors bills to IMG. Submitted all paperwork they asked for. They have not paid for claims filed in May and do not return phone calls. I think the claim is for about $165.00.

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K
8:58 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Oojo - Online flight reservation

On February 18, 2021 at 9:42am I sent an email regarding my flight reservation for one of the passengers in the booking reservation stating to change the dates for the flight because one passenger could not fly. I called many time to customer service throughout the whole week nobody answered, I would send emails and none of them were responded. I requested...

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L
11:48 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

World Travel Holdings - Dream Vacations - Commission

I was a previous Vacation Specialist for Dream Vacations - Oct 2016 - Oct 2021. I became a member of KHM Travel Agency Oct. 2021. I booked a Sandals vacation November 2021 mistakenly under the Dream Vacations agency ID. (auto saved in my computer) I contacted Sandals immediately, I was told all would transfer to the new KHM Agency account. The booking did...

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A
10:37 am EDT
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Kings Way Tourism & Travels LLC - Package hidden charges

1. False information to avail hidden charges later .When we went for the first time meeting with your representative in September 2021, no one ever told us that we need to pay an additional amount of 499/- as taxes, we are paying the full amount and on top of that we need to pay for every 7 days an amount of 499/-. The team will tell you that to sign the...

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A
5:49 pm EDT
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Value Hotel, Holiday Express - Over charging my debit card

On 7/18 reserved a room at Holiday Express in Brighton Michigan on Nemoco way. I was charged pre visit 459.63 that cleared my bank account prior to my visit. On discharge check out I was charged 315.60. I have called ten times both the hotel and value hotel. I have been told it didn't happen or put on hold for two hours. I have attempted to email hotel and...

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B
3:00 pm EDT
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Club Wyndham (now called Travel and Leisure) - New points contract

BAIT-AND-SWITCH tactic used to lure us into new Club Wyndham contract: BAIT: At the check-in building, a Wyndham hostess approached and encouraged a meeting with a Wyndham Rep to ensure that our present contract would not be subjected to new proposed fees (reservation charges, etc.) due to new structure change (more tiers, etc.). She said to make sure the...

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H
5:53 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

UVC Unlimited Vacation Club - Unreasonable fees due to staff being unaware of customer reviews and conditions of the resorts they promote

I purchased a vacation package in Cancun last year that was hiped and completely misleading! As previously duped customers have addressed - I too was pitched a 50% off savings only to read 25% in the contract and advised the additional savings would be through room upgrades at service discounts at the resort.. big lie! In trying to book my 1st vacation with...

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M
4:09 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Carnival Miracle - Promised of on board credits

Ok so We had taken a cruises on 3/31/19 Carnival Miracle, so I had written in about the following about the cruise experience: painted our balcony railing the fumes and smell did not allow us to enjoy our balcony, air conditioner went out, they were out side our room for most of the trip with wires and ladders making it hard to get in and out of room...

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J
8:13 am EDT
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Millennium Hotel London Knightsbridge - No reservation at hotel when checking in

We booked and paid for this hotel 6 months ago #[protected]. The hotel said they had no reservation for us and we’re overbooked. It was 9 PM at night. We tried to resolve this with Priceline until 12:30 AM. at that point we were asked to leave the hotel with no room or reservation. We were on the streets of London after midnight with no help from you.

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C
6:48 pm EDT
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Woodsprings South Hotel - Staff here is rude and prejudice because certain people are treated differently and have special treatment

Made reservation over phone for $418 for 7 days we get to the hotel and I was advised if we wanted housekeeping I would have to pay almost $11 more and they only give 1 role of toilet paper per room and if u do t ask for another roll before 5 u have to wait till the next day and the manager let's certain people stay here even though they don't have enough...

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R
6:50 am EDT
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Sun Communities LaCosta Village - Rules & regulations resident parking in street

Started 3 yrs ago pulling vehicles in street and not using driveway. Parks in street from 8am to 9pm daily. Rules and Regulations # 11 states no street parking for residents. Spoke to management multiply times and nothing being done. Sun Communities is selective enforcement, amount other issues only certain residents are told about the rules. The no parking...

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S
12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

SoFLA Vacations - Bait-and-switch to inferior accommodations, tried to convince me it was the same

I recently booked an Airbnb through Andrew Korge and Rebeca Orozco of SoFLA vacations. The process was a little confusing because there were a couple listings with similar pictures, but I booked the one that looked like what I wanted and emailed them with the pictures to confirm that's what I was getting. They replied that, yes, this is what I booked. We...

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S
3:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Hotels.com and Garden City - Hotel - [protected]

Hi, I recently made a reservation with Garden City Hotel. I have been trying to cancel and dispute the policy on the booking page. upon reserving my booking for this hotel at no point did I see anything that states I would be charged 20% for wanting to cancel, otherwise I wouldn't have NOT gone ahead with my reservation. however I still need to cancel thi...

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