Travel and Vacations Featured Reviews
World Travel Holdings - Dream Vacations - Commission
I was a previous Vacation Specialist for Dream Vacations - Oct 2016 - Oct 2021. I became a member of KHM Travel Agency Oct. 2021. I booked a Sandals vacation November 2021 mistakenly under the Dream Vacations agency ID. (auto saved in my computer) I contacted Sandals immediately, I was told all would transfer to the new KHM Agency account. The booking did...
Read full complaintKings Way Tourism & Travels LLC - Package hidden charges
1. False information to avail hidden charges later .When we went for the first time meeting with your representative in September 2021, no one ever told us that we need to pay an additional amount of 499/- as taxes, we are paying the full amount and on top of that we need to pay for every 7 days an amount of 499/-. The team will tell you that to sign the...
Read full complaint and 3 commentsValue Hotel, Holiday Express - Over charging my debit card
On 7/18 reserved a room at Holiday Express in Brighton Michigan on Nemoco way. I was charged pre visit 459.63 that cleared my bank account prior to my visit. On discharge check out I was charged 315.60. I have called ten times both the hotel and value hotel. I have been told it didn't happen or put on hold for two hours. I have attempted to email hotel and...
Read full complaintClub Wyndham (now called Travel and Leisure) - New points contract
BAIT-AND-SWITCH tactic used to lure us into new Club Wyndham contract: BAIT: At the check-in building, a Wyndham hostess approached and encouraged a meeting with a Wyndham Rep to ensure that our present contract would not be subjected to new proposed fees (reservation charges, etc.) due to new structure change (more tiers, etc.). She said to make sure the...
Read full complaintUVC Unlimited Vacation Club - Unreasonable fees due to staff being unaware of customer reviews and conditions of the resorts they promote
I purchased a vacation package in Cancun last year that was hiped and completely misleading! As previously duped customers have addressed - I too was pitched a 50% off savings only to read 25% in the contract and advised the additional savings would be through room upgrades at service discounts at the resort.. big lie! In trying to book my 1st vacation with...
Read full complaintCarnival Miracle - Promised of on board credits
Ok so We had taken a cruises on 3/31/19 Carnival Miracle, so I had written in about the following about the cruise experience: painted our balcony railing the fumes and smell did not allow us to enjoy our balcony, air conditioner went out, they were out side our room for most of the trip with wires and ladders making it hard to get in and out of room...
Read full complaintMillennium Hotel London Knightsbridge - No reservation at hotel when checking in
We booked and paid for this hotel 6 months ago #[protected]. The hotel said they had no reservation for us and we’re overbooked. It was 9 PM at night. We tried to resolve this with Priceline until 12:30 AM. at that point we were asked to leave the hotel with no room or reservation. We were on the streets of London after midnight with no help from you.
Read full complaintWoodsprings South Hotel - Staff here is rude and prejudice because certain people are treated differently and have special treatment
Made reservation over phone for $418 for 7 days we get to the hotel and I was advised if we wanted housekeeping I would have to pay almost $11 more and they only give 1 role of toilet paper per room and if u do t ask for another roll before 5 u have to wait till the next day and the manager let's certain people stay here even though they don't have enough...
Read full complaintSoFLA Vacations - Bait-and-switch to inferior accommodations, tried to convince me it was the same
I recently booked an Airbnb through Andrew Korge and Rebeca Orozco of SoFLA vacations. The process was a little confusing because there were a couple listings with similar pictures, but I booked the one that looked like what I wanted and emailed them with the pictures to confirm that's what I was getting. They replied that, yes, this is what I booked. We...
Hotels.com and Garden City - Hotel - [protected]
Hi, I recently made a reservation with Garden City Hotel. I have been trying to cancel and dispute the policy on the booking page. upon reserving my booking for this hotel at no point did I see anything that states I would be charged 20% for wanting to cancel, otherwise I wouldn't have NOT gone ahead with my reservation. however I still need to cancel thi...
Read full complaintVail Resorts, Inc. - Epic pass
I auto renewed my Unlimited Epic Pass for the 2022/2023 ski season on 5/17/22. I subsequently attempted to change the pass on 5/27/22 to one for use at a local area only, as the pass was not good at any other ski resort within 230 miles of my house. I was told that I only had 48 hours from the auto renew date to make the change, so they would not honor my...
Hotel Burbank - Refund of all monies and an apology.
I booked this hotel through Expedia, so it was pre/paid. The hotel said that if I booked through them directly they would extend my stay. Hotel Burbank said I could stay in the same room and I would not have to pay another deposit. However as soon as I did this, The hotel treatment of me digressed. They refused maid service we had ti beg for toilet...
Read full complaintRoadway Inn Billings Montana - Employee complaint
i have been working at the roadway inn here in billings montana and every thing was going well till the new gm came in and had his buddy start working at the motel well this person would not show up for his shifts and i would have to work his shifts 3 times he did this and there was times ware he would show up drunk or high and he has been rude to gust he...
Read full complaintGulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday package scam Abu Dhabi
Ridha Namouchi Tel [protected] Email :[protected]@hotmail.com Gulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday Package Scam I bought the holiday package (65 nights for 14000 AED) from Gulf Royal travels at Marriott hotel Abud habi on 21st Feb 2020 I paid all the amount cash.I have used their service once during Feb 2020 to book...
Fairmont Hotel Washington DC - Mother's day cancellation penalty
My wife got sick so we four could not attend Mother's Day brunch. We were charged the full amount anyway by Heather.[protected]@fairmont.com. We want our $393 refunded as we did not enjoy brunch. The hotel [protected]) is not willing to refund the money and not returning our calls. I spoke to Heather on the phone who said she would talk to her boss, despite...
Read full complaintCCI Hotel Rezervation - Over charges a hotel reservation.
Made a reservation for hotel grand cevahir in istambul turkey، tge price was given for 3 nights April 29' May02 for was 209$ . I got a text from my credit card company for charges of 458.82. I called tge CCI reservation [protected]) at once. The agent apologized، asired the charges would be refunded in full. I hot an email cor cancelation in amount of...
Read full complaintPolani Travel/ Flight Catchers - PIA Flight
I booked online on or round 25th February and paid in full for a flight only from LHR to ISL, booked with Flight Catcher for PIA flight, travel our 19th May and returning 7th June. I booked and paid with Flight Catchers. Last week I was told the Flight has been cancelled and now PIA are only offering 25th May, which is not acceptable because of commitment...
Read full complaintNational Hotel, An Adult Only Oceanside Resort - Bed bugs and physical injury
On 12/11/2021, a friend and I arrived at the above hotel, for a reserved stay to 12/18/2021. Over three consecutive days, my roommate woke up to find tiny rust stains all over her bed sheets. By 12/12/2021, we'd figured out the stains were bed bug waste. The hotel manager was unapologetic and claimed he didn’t know what they were. Even after the maid...
Priceline and Hyatt Ottawa - Double billed on hotel stay.
I stayed at the Hyatt Place Ottawa, Ontario on March 17, 2022 and was charged by Priceline and Hyatt Ottawa. I tried numerous times to resolve the matter, but both entities say the other one should not have charged me. And they both refuse to refund me. I contacted Visa and they indicated that the charges are not "recognizable billing errors" because it's not considered an error since both entities believe they should charge me.
Read full complaintGetARoom.com and BookingOnline.com - Hotel booking services
I made a reservation for one night through BookOnline.com at the Courtyard Marriott Boston Bedford on 3/31 to stay for one night on 4/29. When I needed to cancel my reservation the insanity began. I found the charge on my account and contacted them directly. The charge came over as BookOnline.com with the dollar amount and a conf# 576287, which had nothing...
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