Travel and Vacations Featured Reviews
Vail Resorts, Inc. - Epic pass
I auto renewed my Unlimited Epic Pass for the 2022/2023 ski season on 5/17/22. I subsequently attempted to change the pass on 5/27/22 to one for use at a local area only, as the pass was not good at any other ski resort within 230 miles of my house. I was told that I only had 48 hours from the auto renew date to make the change, so they would not honor my...
Hotel Burbank - Refund of all monies and an apology.
I booked this hotel through Expedia, so it was pre/paid. The hotel said that if I booked through them directly they would extend my stay. Hotel Burbank said I could stay in the same room and I would not have to pay another deposit. However as soon as I did this, The hotel treatment of me digressed. They refused maid service we had ti beg for toilet...
Read full complaintRoadway Inn Billings Montana - Employee complaint
i have been working at the roadway inn here in billings montana and every thing was going well till the new gm came in and had his buddy start working at the motel well this person would not show up for his shifts and i would have to work his shifts 3 times he did this and there was times ware he would show up drunk or high and he has been rude to gust he...
Read full complaintKiss and Fly Travel Agency - Travel agent will not release my tickets and has kept $994usd
We booked our flights from LAX to Melbourne on February 24th and were due to fly on June 23, 2020. However, COVID-19 happened all around the world and our flights got canceled (not by us). Kiss and Fly travel agency has not refunded us the $994 USD that we have paid. We then requested more than 20 times via phone call and in writing that they authorize...
Gulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday package scam Abu Dhabi
Ridha Namouchi Tel [protected] Email :[protected]@hotmail.com Gulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday Package Scam I bought the holiday package (65 nights for 14000 AED) from Gulf Royal travels at Marriott hotel Abud habi on 21st Feb 2020 I paid all the amount cash.I have used their service once during Feb 2020 to book...
Fairmont Hotel Washington DC - Mother's day cancellation penalty
My wife got sick so we four could not attend Mother's Day brunch. We were charged the full amount anyway by Heather.[protected]@fairmont.com. We want our $393 refunded as we did not enjoy brunch. The hotel [protected]) is not willing to refund the money and not returning our calls. I spoke to Heather on the phone who said she would talk to her boss, despite...
Read full complaintCCI Hotel Rezervation - Over charges a hotel reservation.
Made a reservation for hotel grand cevahir in istambul turkey، tge price was given for 3 nights April 29' May02 for was 209$ . I got a text from my credit card company for charges of 458.82. I called tge CCI reservation [protected]) at once. The agent apologized، asired the charges would be refunded in full. I hot an email cor cancelation in amount of...
Read full complaintPolani Travel/ Flight Catchers - PIA Flight
I booked online on or round 25th February and paid in full for a flight only from LHR to ISL, booked with Flight Catcher for PIA flight, travel our 19th May and returning 7th June. I booked and paid with Flight Catchers. Last week I was told the Flight has been cancelled and now PIA are only offering 25th May, which is not acceptable because of commitment...
Read full complaintNational Hotel, An Adult Only Oceanside Resort - Bed bugs and physical injury
On 12/11/2021, a friend and I arrived at the above hotel, for a reserved stay to 12/18/2021. Over three consecutive days, my roommate woke up to find tiny rust stains all over her bed sheets. By 12/12/2021, we'd figured out the stains were bed bug waste. The hotel manager was unapologetic and claimed he didn’t know what they were. Even after the maid...
Priceline and Hyatt Ottawa - Double billed on hotel stay.
I stayed at the Hyatt Place Ottawa, Ontario on March 17, 2022 and was charged by Priceline and Hyatt Ottawa. I tried numerous times to resolve the matter, but both entities say the other one should not have charged me. And they both refuse to refund me. I contacted Visa and they indicated that the charges are not "recognizable billing errors" because it's not considered an error since both entities believe they should charge me.
Read full complaintGetARoom.com and BookingOnline.com - Hotel booking services
I made a reservation for one night through BookOnline.com at the Courtyard Marriott Boston Bedford on 3/31 to stay for one night on 4/29. When I needed to cancel my reservation the insanity began. I found the charge on my account and contacted them directly. The charge came over as BookOnline.com with the dollar amount and a conf# 576287, which had nothing...
Hotel Erwin Venice Beach CA - Sexual harassment
I was contacted by Oliver at the Hotel Erwin in Venice Beach CA, for a legitimate room attendant position. After I was hired, it was very clear that Hotel Erwin wants prostitutes to work on the 5th floor. I have never been so disrespected in my life. It started when a Mexican man that worked as a houseman on the 5th floor started trying to isolate me in...
Read full complaintGuru Oceanfront Vacation Rentals - Myrtle beach!
Room 1054, going in dirty bugs behind toilet silverware wiped off. Coffee pot burned coffee in toaster syrup in it pans wiped out pictures to Bank of America disputed charge complained when we got there navy husband is very ill asked if we could be moved she told me I could leave whenever I want if husband was ill call an ambulance I took him to the...
Read full complaintArcadia Tourism - Service quality
We bought a 10 year contract with Arcadia with the promise of a smooth and seamless service from their end. As long as We follow the policy to book the services We desire at least 2 weeks prior. Since 19th of March 2022, We are trying to book a dhow cruise package with Arcadia for May 2022 which We are eligible. The reservation team says that they cannot...
Andaz Hotel in Savannah GA - Pay for my car.
My wife and I stayed at the Andaz Hotel in Savannah Ga for our 15th wedding anniversary. After a five hour drive we arrived after 5:00 pm and our reserved room wasn't ready. The staff were very short handed. This hotel was not ran like an upscale hotel. We had to stay in another room that night and switch rooms the next day. It was very inconvenient. We...
Read full complaintViking Expedition Cruises - Cruise - canadian discovery expedition
I posted this yesterday and it seems to have disappeared so I am reposting. I have talked to 4 people at Viking and I am getting nowhere. We booked the cruise before covid based on information that Viking provided at that time. I quote "Viking offers a variety of excursions, virtually all included in your cruise fare, from RIB sailings and zodiac landing...
Read full complaintGar Hotel Res - Hotel room booking
I applied for a hotel room for the Hilton hotel in Belfast. I made the booking for 23/24 of March and got confirmation for the date of the booking which was 21/22 of March. I tried calling but the phone number did not work. I then emailed them but the email didn’t work. I then called the Hilton and got an answering service in the Philippine’s who were...
Read full complaint and 1 commentJettzy Online Travel Agency - Flight booking
Booked Flight Auckland NZ - Denpasar Bali 28/06/2020 return 15/07/2020 Airline Virgin Australia Contacted Airline and they confirmed that they issued credit for above flight cancelled due to Covid. They informed us to release refund they need authrisation from the Agent. Contacted Agent several times via email and ph calls and receive no...
Hotels.com and Marriott Hotels - Failure to provide a prepaid room
My daughter, her husband, two children and a family friend had plans to fly to Ecuador for a week’s holiday down in an apartment we own there. The original plan was to fly on Allegiant Airways from Asheville, NC to Fort Lauderdale on the first flight of the day on Friday March 11 around 7:30 a.m. and then to transfer to Miami Airport by train to take an...
Read full complaintMy Trip (Gotogate, ETraveli Group) - Singapore - Refund for unused tickets - khyber
March 4, 2022 - I've received an email from Air Canada confirming that they have already processed our request for a refund. They have refunded it to the Credit Card used by My Trip in purchasing our tickets from them. That same day, I have forwarded the email to My Trip's Customer Support but haven't received any response. I have tried emailing them...
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