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FlightHub Complaints & Reviews

Flighthub / WOW airline

Daljit Singh1 on Mar 23, 2019

Hello sir/ madam, my name is Daljit singh. I recently book the ticket through filghthub for wow airline under airline reference 123-605-551. 1.bad customer service from supervisor Rachlelle and anna.. there was a lot background noise ( people were laughing) ... supervisor rachel wa...

Flighthub / customer service unsatisfactory was an emergency

sofia gagalka on Mar 18, 2019

This deals with seat selection- preference Scheduled trip return fare YVR - Dubai Jan9/19 - Mar22/19 (1 stop in Seattle) I made an aisle seat payement - Sea - Dubai flight at time of ticket purchase, all flights Emerites Travelling frequently, I have always made bookings with Flighthub a...

Flighthub / flight booking

Amanda Jayne Lee on Mar 3, 2019

I purchased flights from Halifax NS to Tokyo Japan for March 7th to March 16th 2019. When purchasing my flights, I was instructed to select seats for the flights. My husband and I sat down together and mulled over which seats were best and confidently chose all of our seats for the 4...

Flighthub / refund, ticket change

Judy Dick on Feb 25, 2019

I called FlightHub to check that everything was OK with my ticket to Singapore on Feb 17 days before the flight. No one told me that my name has to exactly match my passport name. I only discovered this when trying to get my boarding pass online the night before the flight. This has never...

Flighthub / customer services

Mel1ssa on Feb 22, 2019

Hi, I did a reservation for a ticket (1000$). 2 days later, I wanted to buy one for my child. Your employee told me that I need to cancel my ticket first for 100$ - in order to get a refund. I call again a spoke to 3 differents agents asking to speak to a supervisor and one hang up on me...

Flighthub / booking.

dnumyaraves on Feb 22, 2019

Hello I have just book for trip from phoenix to cebu and I have find out that I have been double charge and was been double reserved. I was wondering why that happen since I have just enter my CV number once. I call your hotline and your agent assist me to the cancellation process however...

Flighthub / flighthub online service

Anna Zhou on Feb 12, 2019

Dear Madam/Sir, I am complaining about Flighthub online service. First, they didn't tell that there is a cancelling fee when I booked a ticket of C$ 882.70 (Booking No. 135-090-812. Confirmation No. QNBJU5). They actually say free cancellation. Second, when I booked the ticket at 9:10... / flight arrangements and undisclosed flight policies

Chuckz60 on Feb 11, 2019

I purchased flight tickets for Puerto vallerta Mexico in January for my daughter‘s wedding four tickets in May I called flight hub the same day of purchase, to upgrade and fly out one day earlier customer service rep was rude and obnoxious and refused any changes or a refund I was told in...

Flighthub / illegal sale and no refund

Joem1234 on Feb 9, 2019

Flighthub sold me a ticket that was ineligible to board the plane. They said would refund me the money and kept me on hold for almost 3 hours until the airplane left and then came back on the phone to say I was a no show on the flight while I was physically standing in front of Delta... / charged me extra fees, for a two way flight, book at jfk instead of newark

First off, i was charged extra fees on the credit card not disclosed while booking the ticket. Second it was a two way international flight, from syracuse, NY to entebbe, and back to the same destination. Instead of disclosing and notifying drop off at JFK instead of Newark airport. The dam...

[Resolved] Flighthub / travel credit

I booked a flight with jet airlines last april using flight hub. I had to cancel that flight due to some reasons and being unable to travel. Flight hub allowed me to cancel the flight and retain some of my travel credit and have said that I have credit for 1 year and haven't said anything...

Flighthub / ticket cancellation

Harinder Kaur Gaddu on Jan 31, 2019

Hi Team, I have booked a ticket for my travel to India for March 12, 2019. The flight name is China Southern Airline. Since we have checked the Government of Canada website where it is clearly mentioned the below. Attached is the screenshot for your reference. "China - Exercise a high...

[Resolved] Flighthub / can't use my credit to book a flight

Khonko on Jan 30, 2019

I have been trying for two weeks to book my flight to use my credit (FlightHub Booking Number: 125-125-402). I call every day but no one want to help me. Flight Hub took my money and tell me to call airlines to find out the price of the tickets. I really called airlines and they told me to...

Flight Hub / unable to use flight credit

Katia Baskina on Jan 29, 2019

I booked a flight with Spirit Airlines last April using Flight Hub. I had to cancel that flight due to getting a new job and being unable to travel. Flight Hub allowed me to cancel the flight and retain some of my travel credit by paying a cancelation fee of $150.00 ($75 per ticket for 2...

[Resolved] Flighthub / can't use my credit for flight

Khonko on Jan 26, 2019

I booked my flight on Flighthub (FlightHub Booking Number: 125-125-402 ) and had to cancel it with an opportunity to use my credit during the year. But when I reached them to book my new flight for the same destination I was told I cant do it. Each time I hear different answers on my...

Flight Hub / false flight fees and unethical behaviour

Tara Gilmore-Martin on Jan 14, 2019

January 13 in the evening, I searched for a flight to dallas from winnipeg and chose a flight for $387.50 cad, but when they emailed my receipt and itinerary they charged me $543.92cad. I called them on it right away and was told by one of their representatives, trevor that it was us fund...

Flight Hub / travel ticket

Sabrina Sabrina on Jan 8, 2019

Dec 31/18- I was trying to book my flight from Miami on Jan 2/19 to YYZ (toronto). When I was on the internet I put all information in that was needed. I did not click to buy ticket or complete travel and I had lost signal. The internet browser was not available and as I was concerned the...

Flighthub / not being informed about the fee of $ 60 for each suite case and that economy class has been booked as light economy class without our knowledge

Elisabeth Guntert Bay on Dec 28, 2018

To whom it may concern We asked FlightHub to book the flight below, with regular economy and do not understand how we got light economy. My husband Dieter Bay booked and payed over phone a day after we had received this offer below, the assistant person didn't inform us about light economy...

Flighthub / being charged after cancelling less than two days later with extended cancelling insurance.

Pat Wells on Dec 27, 2018

I was not aware that there was going to be $150/person for cancelling 1 1/2 days later. We were a party of 4. Was not informed at the time of cancelling. Was booked Nov. 29th late afternoon I believe and cancelled Dec 1. Isn't that why you buy cancelling insurance, for this reason? You can...

Flighthub / flight reschedule run around

Rick Kalvaitis on Dec 26, 2018

To whom it may concern, I started this process on December 18th when I visited your web site to double check on my flights to Grenada and back, booking # 090-448-993. There was a major flight change, that I was not made aware of, for my return flight. The original flight was to leave on...