We booked and paid for this hotel
6 months ago #[protected]. The hotel said they had no reservation for us and we’re overbooked. It was 9 PM at night.
We tried to resolve this with Priceline until 12:30 AM. at that point we were asked to leave the hotel with no room or reservation.
We were on the streets of London after midnight with no help from you.
Country of complaint: United States
Desired outcome: Full refund and pay for the additional hotels and taxis at midnight About $1500