The guy I spoke with never disclosed that he was from a 3rd party company. He actually told me that if I called the hotel directly then it would be forwarded to him for booking. While making the reservation I realized it was cheaper to use a 3rd party booking site. He told me some BS story about how online sites aren't reliable and that he couldn't cancel my request. After looking on my own, I realized the price difference was this company's sneaky fees that he failed to disclose to me. Way to take advantage of unsuspecting customers! :( Leaves a very slimy, taken advantage of feeling. Will never make that mistake again!
Recommendation: Dont use. Call the hotel directly or make sure you are on their website not this company