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12:34 pm EST
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Getaroom.com CCI Hotels - Charged for 2 hotels, same nights. booked in wrong location changed to correct location and charged for both.

We made a reservation at the Mt. Juliet location for Stay Bridge Suites for July 17th through the 25th 2021. Our reservation was mistakenly made, by Getaroom.com or CCI Hotels, at the Murfreesboro's location. When we arrived at the Mt. Juliet location the reservation was corrected and we stayed in Mt. Juliet. We have since been charged for both location...

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V
8:01 pm EST
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Viking Ocean Cruises Line - Unethical refund not received

On October 12th, 2021, my husband and I took Viking ocean cruise, Mediterranean Odyssey Barcelona to Venice - cruise OJU211012, under Captain Richard Blundell. On October 15th 2021, I requested a medical service on cruise OJU211012, $100 because I felt bloated and tired. We waited an hour watching a surgeon who does not provide a Doctor's name, getting a...

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J
3:49 am EST
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Holidaylettings.co.uk = A Tripadvisor company - Holiday cottage rentals in UK

I made a booking inquiry through Holiday Lettings website by emailing "the manager" ref Europe >United Kingdom > Wales > North Wales > Conwy County > Eglwysbach > Eglwysbach Cottage: Home 9746017. The price for one week commencing 26/02/2022 was shown to be £294. I received reply emails at exactly the same time from [protected]@t1. holidaylettings.co.uk and...

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S
11:15 pm EST
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Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC - The dirty hotel

My name is Sandra Williams and I booked two rooms for my family trip to Cancun, Mexico because your hotel was listed 2 miles close to the airport. When I checked into your hotel on Wednesday December 23, 2021, I noticed an overflowing trash can in front of the entrance. We secured one of the rooms right away, but I took over 30 minutes to secure the other...

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M
10:05 am EST
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CCI and Getaroom - Hotel stay

I was scammed by Reservations, CCVI and Getaroom! At the Miami Airpot Hotel they refused to cancel a room 48 hours in advance. My flight changed and I called at I was paying $339 and on Booking.com for $189!!! I wasted 60 minutes on the phone with their agents telling me "no problem"! We'll get a ticket to cancel that reservation and then it was never cancelled. I paid for 2 nights and used 1 night. SAM SCAM SCAM!

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M
3:30 pm EST
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Estoril Villa 86 & Booking.com - Cancellation fees isnt paid back

I had made a booking for a holiday at Villa Estoril; 86 Mosselbay - from 14tn - till 27 Oct 2021 - of I had paid the whole amount of R4800.00- After 3 days I had to canceled the stay and immediately I received my cancellation messaged, Dear Gerhard Adlam, We have received your request to cancel reservation [protected]. Although there is a charge...

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W
6:50 am EST
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Sun International Hotels - Reservation bad service

We have left messages on their ivr as you cannot book through the hotel. We followed procedure. We were called back and all information was gathered and rooms was booked as their was availability. Being hyped up and happy as we will be feasting a child bday on holiday the agent dropped call. Until today 4 days later no one called us back. Calling back the...

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C
11:42 pm EST
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ISS* Hotel Res - Booking 5*hotel lv8 resort hotel canggu, bali

3 companies Hotelbeds.com Hotelvalues.com and ISS*HOTEL RES in association with Lv8 Resort Hotel Canggu, Bali scammed me for 185US$. The hotel will not help us, because the say we should contact hotelbeds.com. Hotelbeds.com do not answer emails. Hotelvalues is impossible to contact - no email, no telephone number. ISS*HOTEL RES has given us 2 telephone...

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C
10:00 am EST
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Country Inn and Suites by Radisson - Service

Once we were in our room for the evening and pulled back the liens on bed, we noticed bed bugs. This was reported in person to the front desk clerk 12-10-21 @ 10pm. Clerk called the manager. She transfered us to another room. This second room the airconditioner filter was full of dust/lint in plain sight. I do have photos of this. However am at work and can...

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B
3:39 am EST
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Gulf Gate Tourism - Tourism package

I purchased a tourism package from this company on 19th April 2019, at a charge of 5000 QR including a complimentary package. Due to Corona pandemic I have not been able to use it and on attempting to use it now, I found that none of their contact phone numbers or their website exists. It looks like I have become a victim of a fraudulent activity by whoever...

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D
6:19 pm EST
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Midtown Motel - Unethical behavior

12/05/2021 Around (2:00PM) The Manager of Midtown Motel abruptly interrupted a conversation I was having outside with a current resident regarding personal matters. He started going off about smoking drugs and accusing myself. I asked, "Why he would think that, and that he must have the wrong impression?" He then stated, "To get in the f***** car." I left...

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B
12:15 am EST
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Carrington Hotel - Receptionist Carrington Hotel Bournemouth

Hi there, I have stayed in your hotels on many occasions in the past and that's why I have been taken aback and simply had to lodge a complaint against the receptionist responsible for this terrible behaviour. I have a severe case of osteoarthritis and fibromyalgia and cannot sleep on a hard mattress so at the time of booking I sent a direct msg to the...

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R
2:05 pm EST
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Great Value Vacations - Vacation

1. A few days before leaving I was informed that my outbound flight changed from a total of 14 hours in airports to 28 hours. They would do nothing to reimburse me for this. 2. When I arrived at 4AM for my 6AM flight I was told I didn't have a ticket. I was bumped to a flight the next day and they didn't notify me, and neither did the airline they booked...

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J
7:15 am EDT
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Carrington House Hotel, Bournemouth - Stay unbearable

On the 1st November my son and I booked into your hotel after an exhausting journey from Eastbourne, which had delays. We were not given any directions to where we had to go, could hardly hear anything your receptionist was saying as the live music from the bar was deafening. We eventually found out how to get to the room. It was freezing cold and we found...

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D
9:35 pm EDT
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Startpoint Resorts in Vegas Nevada - Timeshare

Me and my girlfriend went to Vegas for some first time fun time, while there we ran into a person who offer free bees to the strip area for a 90min presentation which turn to almost 3hrs. I was mislead to believe I can use this great deal of timeshare purchase to make family memories for a great deal thru their resorts Turns out I can't cancel it...

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J
3:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Seminole Hard Rock Hollywood - Hotel

I booked 2 nights at the hard rock for Oct 26 and Oct 27 for my moms 78th birthday. I had an emergency so unfortunately was unable to make it to the hard rock on the 26th. I called I do not know who I spoke with and explained I was in a car accident and would not be able to make it tonight Oct 26. They said thats fine. today Oct 27th @ 12pm I drove down to...

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D
5:52 pm EDT
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Super 7 Motel Joplin MO. - Was double charged

I stay at the super 7 motel Oct.5th 2021 I have stayed there several times and most of the time use my bank card which they have on file This time I had almost enough cash so I left from there went to the bank and withdrew 20dollars that's all I needed to cover the rest. A couple weeks (approx) later I realized I had a charge on my SMB bank app on my phone...

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A
3:49 pm EDT
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CCI Hotel Reservations and GetARoom.com - Hotel reservations

BEWARE DO NOT USE CCI HOTEL RESERVATIONS, or GETAROOM.com!!! 10/9/2021 I went to Holiday Inn Express Website via my Google Pixel Phone to book a reservation. Evidently it looked like Holiday Inn but wasn't. The total didn't show until you were asked to pay. When I went to pay my bank, USAA popped up and said are you sure you want to do this charge, I said...

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A
6:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Royal Adventure Marketing Services - Holiday package

I, Arati Gupta, am writing to complaint "Royal Adventure Marketing Services" for selling us a Europe holiday package while providing false information about themselves. Me and my husband were sold with package of AED 12, 500 on 28 August 2021. After realizing facts about them we immediately asked for refund claim. The company agreed and promised to provide...

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D
11:49 am EDT
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CCI Hotel Reservations/Getaroom - Overcharge at hotel/credit not returned to my credit card

This reservation center is a joke. This is the second time they have ripped me off. I had to check out of a disgusting hotel due to safety and health hazards. I have been unable to get my refund. The hotel Baymont/Wyndham at Canton, Oh refunded $129 to CCI on 7/24/21, but it has been two months and my credit card has not received the refund. Also, they had...

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