McDonald's

We drive through the drive through and ordered a large chicken nugget meal - paid and got to lady who gave us food rudely then we asked for the drink that came with the meal and she said show me your receipt - but we weren’t given one she then found the drink next to her and gave us that staring at me rudely the whole time I then had to ask for a straw which she gave me again staring at me and then told me not to snatch

I am in shock - it was 16.40 on 3rd august 23

Ordered a double filet o fish…got single. My kid ate it. I was going back to get cookies so told them about the mess up on the filet o fish. They asked the manager and he said they couldn’t do anything about it since the single had already been eaten. None of it was a big deal til she said they couldn’t do anything about it. I figured they hand me 3 chocolate chip cook and we call it even. They didn’t wanna give me the dollar worth of cookies for their $2 mistake. I said they could do a refund for the difference betas single and a double. The weird girl said they couldn’t. I said…fine…I’ll just take the fish patty that was left out. Was I being petty and annoying? Definitely! Still..what the hell has happened to customer service? Anyway.., The young manager comes to the window and in his stoned, super quiet voice said “I got you”. I asked what he meant. He said he was giving me a $5 filet of fish sandwich instead of the $1 cookies. I say ok and thank you. When I pull up to the pickup window I said I still want to buy 3 cookies. They said I would have to drive around and get back in line. I couldn’t get the cookies like that. Am I the only one who forgets things sometimes and adds on a drink or a cookie? They always do it at the McDonald’s on roan st. The one in west market st in Johnson city is the one I’m talking about. Anywho…an old fart manager said we can’t do that we have people waiting. The [censored]y teenager said “bye” in a sing songy voice and closed the window in my face. I just sat at the window with cars behind me. I motioned for her to come back to the window. She came to the window and LOCKED IT. Lmao! Game on. I just sat there til she finally came back to the window and opened it. Being the immature person that I am, I said BYE! loudly and in a sing songy voice. I swear I think I heard the idiot say “you can’t come back “ as I was driving away. Lmao

Omg…please!…not that! Don’t ban me from the rudest McDonald’s in Johnson city! Sniff sniff

Good story. Of course now I have to review them everywhere possible online. Do they care? No. Will it matter? No. Am I gonna do it anyway? Yes

😁

Every day the trash is overflowing and there must be 20 cigarette butts under and around each parking bumper. This place is the worst ive ever seen. Trash everywhere. The big rocks have not been fluffed up and maintained in 4 years. Semis roll over them and smash them dowm every day but no maintenance to keep them looking nice. Back in 2015 the same gal doing maintenance was also doing the landscape and powerwashing. She was on the roof, changing filters, she had the shed out back spotless.. she did toilets, oil vats, put truck away and all the windows, plus painted the bathrooms and so much more. Get some good help out in that area! Im so sick and tired of going to your restroom and nooo toilet paper... come on staff! Get on the ball!

I went to a McDonald's restaurant in Quebec City, (590 Wilfrid-Hamel Blvd) Canada and when I ordered, I asked for a glass of water to have with my burger and fries. When my order was ready, I again asked for my glass of water. I was refused! I could only have a cup to self-serve a glass of water if I paid for a soft drink, or bought a bottle of water. I wrote to the company and despite an "apology" for my experience, they stated that franchisees have the right to do this. Who knew!

I ordered 8 sausage Busquits (received 7) and 2 sausage McGriddles (received 0). When I sent an email requesting help corporate directed my email to the franchise. The franchise never followed up. When I contacted corporate again they ignored the complaint. When I used Facebook to ask and engage them, the McDonald’s “customer service” proceeded to make fun of my occurrence and then proceeded to make fun of me for complaining. They left a feeling of enjoying when their customers are ripped off.

I visited this McDonald’s today after sitting in line 20 minutes I pulled up and was told the drive thru was closed. Had to go inside stood in line for another 15 minutes waited for food went to get my sweet tea it was empty, went back to counter to get food wasn’t ready. They got my tea for me and brought my bag of food out we preceded to drive and eat our fish sandwich’s were burnt fries were cold. I’d like to have my $14.38 back. I also advised them inside they would have people less aggravated if they would put signs on both drive throughs CLOSED.

CONNIE NEWSOME

[protected]

134 Cottonwood Pl

Commercial Point Oh

43116

WITHDRAWAL POS #222869

MCDONALD'S M2063 2596 W

LONDON-GROVEPORT GROVE CITY

ОН

$14.38

Poor customer service

Management is a joke..

Store always dirty

Play ground is feral, could catch something!

Food terrible, always wrong..

Complain and be ready for a [censored] show with staff and managers...

After a wait in the line , I pulled up at the coffee window to be treated like a problem because I paid for a large x shot and received a medium no x shot and asked if it could be changed or refunded and she through a baby tantrum, so I asked to speck to a manger to clear up what the problem was to be told iam wrong and I ordered a medium, finally actually gave me what I ordered with aditude, no sorry no nothing , but you were wrong! Ok

Poor customer service and management can't teach if they are children as well...

The last 3-4 times we was in their the food was cold and spicificly told them we wanted it hot.. 8-27-23- this past sunday - we put order in and we told them we wanted hot a the girl put special and talked to another cook that we wanted ithot and when we got the orderit was cold? What more could done to make it planner? Darrell andloretta newton - [protected] n peacock rd - williamsburg, in 47393

I’ve just had a drive through of Big Mac meal and extra filet of fish. Everything was cold. In addition I got some form of cheese burger instead of what I wanted. If I hadn’t driven away I would have taken it all back

Brookvale NSW about 2:30

Also note my order was not displayed as normal either while ordering or paying so couldn’t check or notice

Also got Coke rather than Fanta

100% wrong

It is Thursday August 23 or 24th I came in to McDonald's nearly avenue I put in order in for a total of $18 2i ce cream cones 10 nuggets and a pop I asked them to split tender the girl working behind the counter haf no idea what I was talking about so the manager came over and did so and That Being done I was still sure a little bit I asked him if he could take an item off the bill he said no I asked him if he could void 0 order and start over he said no I asked if he could refund my debit card he said no Therefore I feel I am being strong from And if it's a man doesn't know how to do his job maybe he needs to be trained better than that or maybe somewhere else25 years I work to customer service and I have never spoken to a customer like that refuse to refund something that should have been refunded or Tell them or I will not change the order

Came through at 10:56 and the young man that's taking orders always got something to say asking for phone numbers and stuff with his shirt up pulled us to 3rd window and I have my children in the car...

I asked him where was the young lady that normally works he said they fired her [censored] hus exact words I said oh my she was very polite and made sure our food was fresh and fries hot.

He goes on to ask and say things put the way which I ask do I need my husband to come up her that's when he shut the window in my face very un professional