Complaints & Reviews

Two times the employee made my sandwich incorrectly

I visited the store by me in kodak tn on 2 separate ocassions and was assisted by the same employee. Going to...

"sandwich artist" was on phone and would not wait on me.

I went to the Subway at 401 Elmira RD, Ithaca, NY 14850 at 6:20 PM on 3/4/20. The "Sandwich Artist"...

Online order and coupon

Order a sandwich online for two sandwiches (bogo). I arrived at this store and only received 1 SANDWICH...

Question about tea

Tuesday March 3, 202 my husband and I went to subway arriving around 6PM. Our food was excellent, but when I...

False advertisement on the subway app on buy one sub and you get one free

I am very displeased when it came to the service up there at the Subway on 3227 Southwest military drive...

Subway

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Rude employees, owners, refused to honor nationally advertised buy one get one free offer

Was spoken to by very rude male employee when I asked about the buy one, get one free offer. He said it wa...

A salad, with tuna and cheese. plus toppings, and dressing, and chicken in a to go container for my dog.

I did not get the young man's name, but he was very soft spoken, left me standing while he did thing...

Previous employee many complaints about Franchise

Hi, I worked at the Subway in Dereham, England run by Jyothi for 2 months, and whilst that wasn't a...

rude & eating while waiting on customers!!

This is the 5th time this cashier (she had red dyed hair today) has waited on me in the last 2 months. She...

Saint Marys Employees

I am complaining about the employee

I visit this subway restaurant in night time there is a guy the name was Hardik he is so rude to us and he...

loose items

I don't think I have the correct dept but Subways web site is poorly designed. I have ordered two subs in the last week at two different locations. Both sites cut the amount of meat in the sub by a half. I now use Mr. Sub after twenty years of using Subway and will never go back to Subway ever again, not that you care. Just to let you if you have to cut back on your product your buisness must be in trouble and now it's only getting worse for you. Like other big companies customer service is not a priority just the mighty dollar. Your loss.

gift cards, phone line, website

I got a card I try to check the balance I call the number they try to make me accept some kinda scam offer I dont want any "offers" to the carribean or whatever the telephone menu wont let me get past to check my balance without buying their [censored] I dont want it I just wanna check my balance I wait it goes to another wont let me past I dont want that crap either it wont let me past without forcing me out with your to buy their friggin scam I dont want it I wait it hangs up, anger, so I go to the website lookup gift cards they wanna sell more but wont let me check the balance without signing up for an account I dont want any scam crap it wants me to download their app I dont want their app and it requires an account I cant check my balance without being forced to do something buy something anger I dont want to be forced to do buy or accept anything I want my balance I got so angry I threw the card away because its too hard to just check my balance whats wrong with you people?

6 inch sub

My granddaughter got 2 /6 inch subs only, she said it was $14, I called the restaurant, and asked why it cost...

rude owners of franchise in napa

Extremely rude owners. I would add a photo but the owner would definitely have something to say about it...

service

I go to eat there everyday and today was a not so good day there until I noticed my manager wasnt there I...

rejected

Received a coupon in the mail and wanted to redeem it on my way home from work. One subway was closed with hand written note, "will reopen shortly" I left to the next subway. Told him I had a coupon, he told me this was a private location not corporate and that I cant use it here. No wonder no one else was inside, so I left to McDonald that gives me free food if I want longer than expected. Subway

cheesesteak slider and footlong cold cut

I love subway. I eat there a few times a month. Always order via the app on my phone. Which is such an...

Subway

non payment of wages earned

good afternoon
i used to work at store 30457 in nokomis florida. when i quit i was owed 2 paychecks. i have received one but did not receive my paycheck for the week ending 12/10/19/
the owner is frank mollica
the address is 997d tamiami trail

i am asking for someone to look into this.
this store is over 2 weeks behing on pay and the franchise owner is refusing to pay previous and current employees.
he has also cancelled direct deposits and i am unable to return to pick up a check

employees

I work at the 212 Medical Building in Chaska Minnesota and there is a Subway in the building. One of your...

hi

Hi - my friend and I decided to order a Meatball Sub. As we bit into our sub (bite after bite) and half way through our sub - we realized we were taking more meatless bites than there were meat inside our sub. We decided to finish our subs in hopes we might be wrong about how empty our sub was of meat which proved to be fruitless. Although we did not go mention this to the young girl who prepared our sub - we were quite disappointed with our sub. I will say - this was a first for us. We would like to think the Subway Stores are not cutting on the proper amount of ingredients in order to cut corners. We are now feeling a bit weary about going back if it means leaving the Store feeling disappointed and still hungry. Either way - we are sending this complaint in hopes to be reassured it was simply the employee's fault or that 'if the Store was low on meatballs that this should be be addressed'.

Thank you - Irene and Carmen

  • Updated by lilbits01 · Dec 30, 2019

    Hi - my friend and I decided to order a Meatball Sub. As we bit into our sub (bite after bite) and half way through our sub - we realized we were taking more meatless bites than there were meat inside our sub. We decided to finish our subs in hopes we might be wrong about how empty our sub was of meat which proved to be fruitless. Although we did not go mention this to the young girl who prepared our sub - we were quite disappointed with our sub. I will say - this was a first for us. We would like to think the Subway Stores are not cutting on the proper amount of ingredients in order to cut corners. We are now feeling a bit weary about going back if it means leaving the Store feeling disappointed and still hungry. Either way - we are sending this complaint in hopes to be reassured it was simply the employee's fault or that 'if the Store was low on meatballs that this should be be addressed'.

    Thank you - Irene and Carmen

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