McDonald's company logo
customer service contacts

customer service contacts

Learn how the rating is calculated

2154 complaints
399 resolved 1755 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of McDonald's. We promise not to send you any unrelated messages

McDonald's headquarters

110 N Carpenter St.
Illinois, Chicago 60607
United States

McDonald's phone numbers

+1 800 244 6227
(United States)
United States
137 104
+1 888 424 4622
23 16
More phone numbers

McDonald's website

McDonald's Locations

What category is McDonald's related to?

McDonald's is related to the Fast Food Restaurants category.

What are the social media accounts of McDonald's?

What is McDonald's's Facebook?
Connect with McDonald's via Facebook at McDonald's
What is McDonald's's YouTube?
Like, share & subscribe to McDonald's on YouTube at McDonald's
What is McDonald's's Instagram?
Check out McDonald's's Instagram pictures and videos at McDonald's
What is McDonald's's LinkedIn?
See McDonald's's portfolio on LinkedIn at McDonald's

Overview of McDonald's complaint handling

2153 McDonald's reviews first appeared on Complaints Board on Oct 18, 2006. The latest review Customer service was posted on Jun 25, 2022. The latest complaint Service received by an employee was resolved on Jun 06, 2021. McDonald's has an average consumer rating of 2 stars from 2153 reviews. McDonald's has resolved 399 complaints.

Additional information

The United Kingdom
11-59 High Road, East Finchley, London, N2 8AW

Campus 21, Liebermannstraße A01601, 2345 Brunn am Gebirge

1 rue Gustave Eiffel, 78045 Guyancourt Cedex

Drygalski-Allee 51, 81477 München

7 Richview Office Park, Clonskeagh, Dublin 14

Paasheuvelweg 14, 1105 BH Amsterdam

Lagoas Park, Edifício 7 - Piso 2, 2740-244 Porto Salvo

Rue de Morges 23, Postfach, 1023 Crissier

Hong Kong
36/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

13A, Jor Bagh Market, New Delhi - 110003 India

16th Floor Citibank Center Bldg. 8741 Paseo de Roxas St., Makati City

South Africa
85 on Grayston, Grayston Drive, Sandton

Is associated with McDonald's? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with McDonald's Customer Service. Initial McDonald's complaints should be directed to their team directly. You can find contact details for McDonald's above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about McDonald's. Discuss the issues you have had with McDonald's and work with their customer service team to find a resolution.


Latest McDonald's’s complaints

10:31 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McDonald's - Customer service

We had a fairly simple order of 2 cheeseburger meals... A plain hamburger happy meal and a plain burger on it own. We were given 2 burger meals instead. At the window while we were waiting on our food 2 female employees were having a tiff which made us feel very uncomfortable. We never got the extra burger... Napkins... Sauce or even a receipt The whole experience felt awkward and rushed and not a bit progessional

Read full review of McDonald's
9:20 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McDonald's - mango slushy

I purchased a $2.49 slushy which was filled over 1 1/2 from the top of the cup. This happened twice. The second time when I saw what they were serving (1 1/2" from top) I told them I did not want it. They informed that corporate said this was what was to be served.. My suggestion is that if you are charging for a medium, give it in a full cup or provide a...

Read full review of McDonald's
8:07 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McDonald's - I’m complaining about both, unfortunately, and there services a supervisor service and their cooking products!

Me and my daughter stopped at the Auburn mass McDonald’s about 2 weeks ago, I made the complaint on the date we went and it was around 1:30-2pm I believe, but I’m not quick sure, I told the employee the day I made the complaint the time. Anyways I called made a complaint about my daughters happy meal hamburger being raw as it could pretty much be, it wa...

Read full review of McDonald's
See all complaints