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McDonald's Customer Service

1103 Reviews

McDonald's Corporation

1 Mcdonald'S Plaza, Oak Brook
Oak Brook
Illinois
United States - 60523

Customer Support Phone Numbers

4 2
+1 800 244 6227(United States)
35 26
8 4
+44 370 524 4622(United Kingdom)
3 3
+61 298 757 100(Australia)
4 0
+64 800 539 4303(New Zealand)
0 1
1 1
1 2
1 2
2 2
0 1
+31 205 642 666(Netherlands)
0 1
1 1
0 2
1 1
+41 216 311 200(Switzerland)
0 1
+90 444 6262(Turkey)
0 1
1 1
+852 28 807 300(Hong Kong)
0 1
2 1
+63 28 635 490(Philippines)
0 1
+27 860 000 040(South Africa)
1 2
+66 26 964 900(Thailand)
1 2
The United Kingdom
11-59 High Road, East Finchley, London, N2 8AW

Austria
Campus 21, Liebermannstraße A01601, 2345 Brunn am Gebirge

France
1 rue Gustave Eiffel, 78045 Guyancourt Cedex

Germany
Drygalski-Allee 51, 81477 München

Ireland
7 Richview Office Park, Clonskeagh, Dublin 14

Netherlands
Paasheuvelweg 14, 1105 BH Amsterdam

Portugal
Lagoas Park, Edifício 7 - Piso 2, 2740-244 Porto Salvo

Switzerland
Rue de Morges 23, Postfach, 1023 Crissier

Hong Kong
36/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

India
13A, Jor Bagh Market, New Delhi - 110003 India

Philippines
16th Floor Citibank Center Bldg. 8741 Paseo de Roxas St., Makati City

South Africa
85 on Grayston, Grayston Drive, Sandton
Plus

McDonald's Complaints & Reviews

McDonald's / TVs are usually turned off, or I am told don't work, or the employees tell me they don't know how to turn them on.

Ch
Christene M. on Jun 18, 2018

I love to eat breakfast at Mcdonalds and at the same time enjoy watching the news on the TV that is provided at the McDonalds I frequent. However, there is a certain franchise who owns 3 of the restaurants I like to go to and rarely are the TVs ever on. I find this very disappointing and...

McDonald's / management

Ti
tim smith jr on Jun 18, 2018

Wow! Now I'm impressed- I just got the RUDEST service ever at any McDonald's in the United States of America- right here in my own home town! Thank YOU MS MYRNA ! You take the prize for rudest McDonalds Employee I've ever come across! I will from here on out drive past THIS McDonalds to...

Mcdonald’s / rudeness

2k
2K99 on Jun 18, 2018

A Manager in the day time that works at McDonald's is very rude to the customers and her staff I ordered my food and the worker taking my order must've been new but he asked for help and She told him it wasn't her job to help so another manager had to help and when My food finally came up...

McDonald's / customer service

An
Angelam71 on Jun 16, 2018

Every time I go to this location in Waxahachie Texas I have a horrible experience with the employees. One day they were closed when were supposed to be open and last night was horrible service. They laughed and about 12 of them went to the window to look at me and my kids as we went...

McDonald's / service

Ro
Robert cutting on Jun 16, 2018

Hello, I am writing a complaint about customer service in McDonald's Northolt.Today 16/06/18 I went there around 14.36 pm.The person who served my takeaway meal she was very rude.As a customer I think it's important to hear thank you from the service provider.Instead being nice she just...

McDonald's / delay in order delivery

Ca
Carol Figueira on Jun 14, 2018

Order # 78-14/06/2018-275009 Time of Order: 19:17 Delivery Time provided: 19:55 Actual Delivery Time: 20:34 Kuwait Took 2 calls and the second one internally transferred to another, to sort out the reason for delay in delivery. All 3 times I had to narrate my name and completed addre...

McDonald's / west linn, oregon-13496 store, ks#3 side 1

Ni
Nina King on Jun 14, 2018

Hello, My husband and I frequent the West Linn, Oregon McDonalds when we're returning from Portland, so after traveling almost 2, 000 miles, up since 3 a.m., and not having a decent meal, we stopped in. I take part fault. When I placed my order I asked for a lemonade. I was promptly told they...

McDonald's / security service

Mr
Mrs Imelda Bawden on Jun 14, 2018

On the 28th of May about 3.00 pm, my daughter went to McDonald's Frenchgate in Doncaster for a meal with a friend. After queing to get their food, my daughter went back to get some sauce then she and her friend decided to find seats upstairs, just a minute or two, not realising my daughter...

McDonald's / employment discrimination

La
Laura lagrone on Jun 13, 2018

My daughter Bailey LaGrone was employed with McDonald's in Harrisonville Missouri. She quite tonight do to how she was treated by being called lazy do to the lack of properly trained on the job. Also not given proper break schedules. I tried to speak to the manager on duty who was rude and...

McDonald's / drive thru service

Mc
McDonalds Sucks on Jun 12, 2018

Sat in your drive thru 6-12-18 at salina ks from 7:04pm til 7:22pm waiting on a baconmcdouble!!! Why the hell do you even have those reserved stalls if you don't even use them?!!! Are your people too lazing to walk out there? Why do I have to wait for the car in front on me that has a...

McDonald's / roach sack and looks like a piece of wood soak up in burger

Ke
Kenneth1967 on Jun 12, 2018

I purchased a Daily Double with No onions, Light Lettuce, and Xtra Mayo, Medium Fries (Well Done) and a Large Dollar Coke for my Fiance'. While her fries was Hot and fresh she began eating them on the way home and once we arrived home she began eating her burger and i stepped outside to go...

McDonald's / my order was never deliver

Ic
icantu on Jun 11, 2018

Mcdonals store #12673 OK! I'm so mad about what just happen to me! Really dissapointed on how Mcdonals management treat guess at this establishment After ordering my food around 9pm, and paying almost 25$ I never got my food delivered I saw people order after me and got their food...

McDonald’s Hilo Hawo / crispy buttermilk chicken sandwich

Da
Damien Julius on Jun 11, 2018

My son was given the wrong sandwich to begin with. Then while eating his sandwich he started feeling sick in his stomach. I noticed him peeling what looks like brunt plastic from under his sandwich. I asked him what is he doing and he said Dad this tastes funny. Looking closely it appear...

McDonalds Restaurant #25927 / price gouging

Be
BearCub18! on Jun 11, 2018

Outrageous that a McDonakds can raise there prices just because they are at a rest stop on I90. $9.97 for a Fillet-O-Fish meal!!! What happened to McDobalds caring about its customers? What if I was on a very limited budget with kids? I donate to Ronald McDinald House but guess if they are...

The McDonald's outlet outside the National Museum of National History in Paris / was charged twice for a meal and refused to be served as the server and the manger claimed has not been processed by the card machine

Sa
Sandeep Sengupta on Jun 11, 2018

I am from India and was holidaying in Europe between 19th to 30th May. We had several meals at various McDonald outlets at Brussels, Amsterdam and in Paris. This is about one of our meals in Paris. My two kids and I entered the outlet just outside the National Museum of National History in...

McDonald's / impolite

Be
Bea95 on Jun 10, 2018

She was dressed as a manager but did not have a name tag on nor would she tell me her name. I was a bystander and not in anyway connected to the incident. However while in there a Mexican who had poor English was in front of me the casher worked really good at understanding his order but...

McDonald's / service

Er
Eric Espinal on Jun 10, 2018

I visited McDonalds on Marlborough St., Nassau Bahamas today June 10, 2018, as I do once every few weeks. I took my children for breakfast and ordered two orders of hotcakes, an orange juice, an egg mcmuffin meal with coffee, a chicken mcgriddle and an egg mcmuffin. My order was taken at...

McDonald's / drive thru customer service

Ge
Genove on Jun 9, 2018

I waited in this long line forgot to get a Carmel frappuccino when I went to the pick up window and asked her to add it she seemed frustrated irritated and was like you need to go park on the side and waite fo add it because she doesn't have a register when I asked if she can walk twenty...

McDonald's / the employees and food

Qu
Queenbae27 on Jun 9, 2018

The employees were playing around too much there was no manager there this was at 9:45pm. They were really rude and I order a hot fudge sundae and they gave it to me plain and I told them where the chocolate and they just put regular chocolate and gave it to me like that.. they was laughing too...

McDonald's / drive thru service too ow

Al
AleAbil on Jun 9, 2018

McDonald's drive thru is becoming too slow in the afternoons. The workers there tend to be talking with each other and their shift leaders are part of it as well. Orders shouldn't be taking so long to make. Just a couple days ago it took up to 20 mins for the car in front of me to get 1...